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Dual GPUs and Windows 10: Just want at least one of them to work!
I have a MSI FX610 laptop, model# MS-16GK, which has dual GPUs that are switchable.
The integrated GPU is an ATI Mobility Radeon HD 4200 (RS880M)
The other is an ATI Mobility Radeon HD 5470 (MSI).
I upgraded to Windows 10 x64 and now for the life of me, I cannot get either GPU to work properly. What I mean is that Windows 10 continues to use the Microsoft Basic Display driver no matter what I seem to try. When I open the Display Settings and click on the Display Adapter Properties link, the Adapter window opens and the Adapter Type is always Microsoft Basic Display Driver. At this point, I don’t even care about switching, I just want one of them to work correctly so I can change the 1024x768 resolution to something higher. Yesterday, I even installed Windows 10 from a clean slate, a fresh clean, custom installation, YET the same problem continues.
Windows downloaded a generic driver for the HD 4200, but it still continues to use the MS Basic Display driver. Oddly, when I checked the drivers for the HD 4200 in Device Manager, it says there are NO drivers installed for this device, YET the fields on the Driver Tab are populated with the driver's details:
Driver Provider: Advanced Micro Devices, Inc.
Driver Date: 11/4/2015
Driver Version: 15.201.1151.1008
Digital Signature: Microsoft Windows Hardware Compatibility Publisher
If I click Driver Details, a message pops up:
“ATI Mobility Radeon HD 4200 Series: No driver files are required or have been loaded for this device.”
I also tried to manually install the generic MS HD 4200 driver, by selecting Have Disk and selecting the C7179335.inf file directly from the Windows folder. It proceeded to install, but then gave me the following error message after flickering the screen four times:
“Windows encountered a problem installing the driver software for your device
Windows found driver software for your device but encountered an error while attempting to install it.
ATI Mobility Radeon HD 4200 Series
Windows has stopped this device because it has reported problems. (Code 43)"
If I can just get one of them working, I would be ecstatic! Anyone have any suggestions?