Windows 10: nvlddmkm.sys/dxgkrnl.sys HI DPC latency /Stuttering CPU /USb DISCONNEC

  1.    02 May 2016 #1

    nvlddmkm.sys/dxgkrnl.sys HI DPC latency /Stuttering CPU /USb DISCONNEC


    I searched around, and it seems everyone has some version of this problem. But since mine is a little different, and some of those solutions DID NOT WORK, I'm posting my own problem here.

    Problem
    CPU spikes, local and internet video and mp3 player stutter. Internet speed loss/stutter
    Usb DISsconnects and reconnects , causing computer functions to stutter.
    Mouse disconnects permanently and has to be removed and reinserted.
    EDIT: 46,000 NDIS.SYS DPC latency when entering a game like Battlefield 4


    Click image for larger version. 

Name:	Screen Shot 05-02-16 at 07.52 PM.PNG 
Views:	3 
Size:	55.6 KB 
ID:	77944Click image for larger version. 

Name:	Screen Shot 04-29-16 at 01.14 PM.PNG 
Views:	3 
Size:	65.5 KB 
ID:	77945


    All of the bars used to be red to the max, but I did some things to rectify and reduce the latency. BUT the NVIDIA driver still persists to be a big problem.

    Things I've done to try to solve the issue:
    -Turned on HIGH performance and turned to CPU Disable on IDLE. I'm not sure if iwant to keep this setting, i like it taking a nap to reduce fan speeds.
    --Ran an XPerf and saved the log.
    Reseated Nvidia card and checked cables /power again.
    -Observed IRQ conflicts. USB and ethernet are all sharing 18. Could not fix, but unsure if this is a problem.
    -Removed Bitdefender, switched to Avira free. Scanned for Rootkit and full scan. Removing Bitdefender got the red bars down, but it's still not good enough, there's still some stutter and the Nvidia is still an issue.
    -Installed Nvidia 361 driver. *FEB 2016.
    -Disabled NVIDIA driver helper service in Services.msc
    -Disabled HD audio from Nvidia (hdmi throughput)
    -Updated to latest 7885 Bios, Updated all MSI support drivers from motherboard and app utilities
    -Updated all drivers inside Device manager
    -Used NVCleaner and installed Nvidia 365.10
    -Removed Killer ethernet driver and installed Qualcomm.
    -DO NOT own a WLAN card on this computer, so no it's not the problem.



    What else to try?
    REINSTALL Windows 7. I have heard some people have success in this. BUT if there's a way to avoid that, I will do that instead.
    -Buy an AMD card. Well , I don't have such a wallet for that but I would if that means no more DPC latency!

    OH AND THANKS FOR TRYING TO HELP!
    Last edited by DanzoMeteor; 03 May 2016 at 00:33.
      My ComputerSystem Spec

  2.    04 May 2016 #2

    Hi, you've done some good research on this difficult issue. You could check the source of your page faults:
    See the 3rd screenshot here:
    windows - What is Performance Monitor telling me when my page faults / second are high? - Super User

    And try the same Nvidia driver as you used in Win 7.

    Your PC seems pretty well specced, - can you check Win 10 compatibility with MSI, or any reports on their forum?

    You might like to try checking this (just an idea):
    Click image for larger version. 

Name:	Snap 2016-05-04 at 09.46.33.jpg 
Views:	1 
Size:	60.8 KB 
ID:	78123
    Analyzing Interrupt and DPC Activity
      My ComputerSystem Spec

  3.    04 May 2016 #3

    Ok, so here we go. The monitor is going nuts.. but the CPU usage in TM isn't crazy at all. However, what is this gonna tell me to fix??

    Click image for larger version. 

Name:	Screen Shot 05-04-16 at 09.00 AM.PNG 
Views:	4 
Size:	158.0 KB 
ID:	78180

    BTW, neither MSI or Nvidia sounded confident over the phone about my issue.
    MSI just kinda agreed and nodded to whatever I said I would do to solve my issue and Nvidia just had me reinstall the driver again which did absolutely nothing.
      My ComputerSystem Spec

  4.    04 May 2016 #4

    Hi, have you tried what I suggested in the 1st 3 lines of my previous post? (Page faults) - addresses your LatencyMon report, 1st screenshot.

    Also Win 7 driver..

    Did MSI confirm your rig is Win 10 compatible?

    Your last screenshot appears to confirm what you suspected.. driver interrupt contention.

    Do you have any conflicts shown in Device Manager (View resource by connection)?

    I can only suggest things that might point you in the right direction...

    Fyi:
    Analyzing Interrupt and DPC Activity

    and Xperf from MS might be a way to go.
      My ComputerSystem Spec

  5.    04 May 2016 #5

    dalchina said: View Post
    Hi, have you tried what I suggested in the 1st 3 lines of my previous post? (Page faults) - addresses your LatencyMon report, 1st screenshot.

    Also Win 7 driver..

    Did MSI confirm your rig is Win 10 compatible?

    Your last screenshot appears to confirm what you suspected.. driver interrupt contention.

    Do you have any conflicts shown in Device Manager (View resource by connection)?

    I can only suggest things that might point you in the right direction...

    Fyi:
    Analyzing Interrupt and DPC Activity

    and Xperf from MS might be a way to go.
    1. MSI on the phone confirmed my whole system is Win 10 ready. I have both an NVIDIA gpu and Graphics. They are very modern and were built during win 10 development.

    2. I viewed on other pages in google that IRQs are not the same problem as in the past and we have only 15 IRQs, so many will be shared. At the moment, the USB and Ethernet share the same 18 IRQ (both on the MSI motherboard). Anyways, i uninstalled them all and rebooted and they both returned to 18. There's really no way to change IRQs in windows 10.

    3. I have tried all of those things above, but they are really not up my alley in understanding.. It's not a language i really know. Anyways, both Firefox and Opera cause high page faults. But so does my computer going idle overnight. I have tried the process explorer here, but it really doesn't tell me anything. I did post the results here and above. Btw, yes I used a driver from back in early 2015, but that still didn't solve anything (353.xx)
    Attached Thumbnails Attached Thumbnails Screen Shot 05-04-16 at 12.54 PM.PNG  
    Last edited by DanzoMeteor; 04 May 2016 at 15:55.
      My ComputerSystem Spec

  6.    04 May 2016 #6

    If this is a bizarre driver issue, you may want to try a freeware program called DDU. Then reinstall your driver from an updated download.

    DDU has resolved issues for me, in the past.

    Ken

    Oops. Just reread your post. I misread it as an nvidia driver issue. A few review sites discuss this dpc latency issue. A mobo freq is mis-set in bios. A minor tweak ( ring voltage?) may be needed, as well as a bios update. Details escape me, but there was a lot of discussion on this and digging before the cause was found. Try Hardforum.com

    Edited to add a link: Gigabyte GA-Z170X Gaming 7 DPC Latency Issue | [H]ard|Forum
    Last edited by iamc3k; 05 May 2016 at 00:50.
      My ComputerSystem Spec

  7.    06 May 2016 #7

    iamc3k said: View Post
    If this is a bizarre driver issue, you may want to try a freeware program called DDU. Then reinstall your driver from an updated download.

    DDU has resolved issues for me, in the past.

    Ken

    Oops. Just reread your post. I misread it as an nvidia driver issue. A few review sites discuss this dpc latency issue. A mobo freq is mis-set in bios. A minor tweak ( ring voltage?) may be needed, as well as a bios update. Details escape me, but there was a lot of discussion on this and digging before the cause was found. Try Hardforum.com

    Edited to add a link: Gigabyte GA-Z170X Gaming 7 DPC Latency Issue | [H]ard|Forum

    Thanks for replying
    - I did use DDU actually to clean out drivers.
    -I'm using the default 125 multiplier in BIOS for the motherboard. It's actually 125.03 but I can't change it seems. Ring voltage is set to autio.
    -BIOS is updated to latest version.
    -Hardforum article on DPC latency didn't solve my issues.

    Lot's of strange CPU spikes here, but I haven't noticed any audio dropouts when running 4x 4k Videos on my PC. What is really bothersome is the USB disconnects though! Even without any browser open, the spikes look very similar.

    Click image for larger version. 

Name:	Screen Shot 05-04-16 at 09.00 AM.PNG 
Views:	3 
Size:	158.0 KB 
ID:	78372
    OTHER:
    I checked my other 2 laptops, one is my mother's but she barely uses it except to check the lottery...lol . It's brand new and really bare with no software on it. My own laptop uses onboard video but it has ndis.sys and other high dpc latency.

    So both of them have high DPC latency. I think the issue is Windows 10. The hardware /software is just bare minimum on that laptop but it still has latency issues.

    Currently in touch with Nvidia, they wanted my CPU Z and GPU Z log stats
      My ComputerSystem Spec


 

Related Threads
EDIT: Since a lot of people seem to be reading this (probably from google with the same problem), here's the tl;dr: >So far, no concrete fix. >Definitely a problem with the LAN card. >If you have a Realtek card, downgrading to Win7 drivers seem...
Hello people, while playing Arma 3 I noticed strange crackling/popping noises in the menu and in-game when there were a lot of background sounds. I found a video of someone else on YouTube who had the same issue: Arma 3- Crackling and Popping...
i ran latencymon and did a trace, but am unsure how to procede
Hi, Bit of a story, but my z97 itx motherboard, and I was not able to replace it, so I got a z170 + 6700 thinking everything was going to be okay. Now that I've installed it, I'm experiencing massive DCP latency, stuttering and random freezes...
I've been having an issue with my sound were it starts stuttering after some time for no reason. I've downloaded LatencyMon and it showed me that wdf01000.sys goes over 50ms after a couple of hours while ACPI.sys can go higher than 1ms. They both...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 10:13.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums