Windows 10: Monitor is detected but display resolution is not correct

  1.    18 Apr 2016 #1

    Monitor is detected but display resolution is not correct

    i bought a new monitor yesterday (AOC E2270SWHN) and i found that the screen was really stretched out when I connected it to my pc. Here is a picture: Click image for larger version. 

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    When I went into the settings I found that there was no option for 1080x1920 and was very confused. Like I said, my pc recognises the monitor but does not show the correct screen resolution. I have tried everything, from reinstalling the drivers to downloading about 10 apps that claim to change the screen resolution but end up doing completely nothing. Please help me before i shoot myself from fustration. Thanks!!
      My ComputerSystem Spec

  2. RWOne's Avatar
    Posts : 486
    Windows 10 Pro (Mix of Builds) / Linux Mint
       18 Apr 2016 #2

    One of two possibilities:

    1. Driver is still not correct, as you don't have the listed resolution to go to recommended for that monitor. If it is using a driver win 10 installed and not the manufacturer, then you need to try the manufacturer driver, list the display driver from device manager and we can go from there.

    2. Card in PC (Is it a card, or integrated mainboard graphics?) doesn't support that resolution, hence driver not listing it, etc.

    Other possibility - what does the system show for the monitor listed in device manager?
      My ComputerSystem Spec

  3. Posts : 1,887
    Win 10 X64 Pro 1803 17751.1
       18 Apr 2016 #3

    If the PC is running the "Windows basic display adapter" drivers, that may be your problem. You may not get 1920 X 1080 from those.

    The usual fix would be to install the proper drivers for your graphics device. If you're using the onboard graphics, that may be problematic. Intel has not, as far as I know, released drivers for your Q35 chipset.

    If all else fails, you could upgrade to an inexpensive discrete PCI-E X16 graphics card that has Windows 10 support.
      My ComputersSystem Spec


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