Windows 10: Black screen when installing AMD video drivers Solved

  1.    15 Apr 2016 #1

    Black screen when installing AMD video drivers


    I have a new i5 system with a fresh install of Windows 10x64 and a good old AMD 7870 graphics card. I have been using AMD Crimson drivers 16.3.2 for Win10x64. No overclocking. The system has worked flawlessly the last six weeks. A couple of days ago I had my first crash, when the PC locked up loading a game.

    I rebooted the PC and the BIOS came up fine. It started loading Windows, then came a black screen just before login, no cursor, no light, like there was no signal to the monitor.

    Same problem upon successive reboots.

    But the PC would reboot into safe mode fine. After some Googling, I began suspecting the AMD video drivers.

    So I used Display Driver Uninstaller (DDU) in safe mode to remove all the AMD video drivers. Windows 10 then booted to the desktop and works great, but only with basic Microsoft video drivers.

    Whenever I try installing the AMD video card drivers, I get the same black screen lockup (no signal?), just at the point the new driver is taking over. Normally the screen would come back on and driver installation would complete. But instead I can only reboot without AMD video drivers.

    I have tried installing Crimson 16.3.2, 16.4.1, 15.12 and Catalyst 15.7.1 drivers for Win10x64, all with the black screen at the later stage of the attempted install.

    Does anyone have an idea of what I could try next?
    Last edited by Fritz Fraghof; 15 Apr 2016 at 10:30.
      My ComputerSystem Spec

  2.    15 Apr 2016 #2

    I have the same problem with my laptop and the AMD Radeon HD 8970M.
    After the update to the windows version 10586.218 i could only boot into the safe mode. Every other way gave me bsod and automatic repairs, which did nothing.
    After i reinstalled win 10 i can at least start windows but every time i try to install an AMD driver the system hangs or bsods.
    I will try to deinstall the recent windows update and then disabling the auto-update for the time being.
    Unfortunately i have not found anyone, except you, with the same problem.
      My ComputerSystem Spec

  3.    15 Apr 2016 #3

    7870 with same black screen issue


    I am too facing the same issue with my HD7870. Latest cumulative update has created this problem i guess. But removing the update is also of no use. It keeps on installing the driver making the system to hang whenever it tries to install and rendering it completely useless. No other go other than keeping some older build for time being. Been trying all the solutions mentioned in various forms but none works. Please update incase of any findings. This issue is driving me nuts.
      My ComputerSystem Spec

  4.    16 Apr 2016 #4

    @Keyan16
    You can disable Windows 10 grabbing updates for your hardware, so it won't automatically download the AMD video drivers and black screen in the install. So at least I can use Windows 10 with the basic Microsoft video driver. I mention this just in case you didn't know.
      My ComputerSystem Spec

  5.    16 Apr 2016 #5

    @Fritz
    Yes. I had blocked windows updates. I even tried to install Catalyst driver in version 14s. Still no luck. So this is definitely issue with MS update.
      My ComputerSystem Spec

  6.    20 Apr 2016 #6

    Just to update. The graphics card began to show obvious signs of failure with green corruption, even at the BIOS stage. I have since replaced it.


    For anyone having similar problems, I'd suggest trying the card in another machine, if you can, to determine if the video card hardware is the issue.
      My ComputerSystem Spec


 

Related Threads
My laptop screen blanks every 15 minutes or so.... I can then bring it back with a touch to the mousepad. I did a W8> W10 upgrade and everything else seems to work okay. I did have to re-install the internal wireless adapter, but otherwise...
Black screen after installing WIN 10 in Installation and Upgrade
Hello evreryone, When upgrading my TABLET (not a PC) from Win 8.1 to Win 10, windows system told me that I don't have enough memory space to install win 10 and give to me the option that I can use a micro SD card memory to install win 10. I...
Hey guys! So like a lot of you, I wanted to upgrade my laptop to Windows 10. But when the laptop was in the middle of installing Windows 10 and had restarted a few times, as it does during the installation, it suddenly went black screen with NO...
Getting a green or black screen when playing videos through Facebook. But, if I go directly to YouTube, the videos play with no problem. Thank you.
After Win 10 installed, everything works fine except for videos. When I try to view them using my Facebook page, I am just getting a green or black screen although I usually have audio -- but not always. I have installed and updated AMD drivers....
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 15:51.
Find Us