1.    12 Mar 2016 #1
    Join Date : Mar 2016
    Posts : 2
    Win 10 Pro 64-Bit

    How do I set custom resolution for Intel HD 5500


    My laptop specs are:
    i5-5200u
    Intel HD 5500/GT 940m
    8gb ram
    15.6" 720p display

    Whenever I try to set a 1080p custom resolution via graphics properties i get the error, "this resolution exceeds the maximum bandwidth capacity". After a whole day of googling i have found nothing but Intel shifting the blame to manufacturer for limiting the hardware, I understand this is a driver issue as iGPU do not support custom resolution like all their competitor does, ATI/AMD/NVIDIA.

    So i just want to try my luck here and see if there is any other solutions, I purchased this laptop this morning and really like everything except the resolution, its a hard pill to swallow after experiencing dual 24" 1080p displays and really limits my productivity on campus. Any help or replies (even if its to confirm there is no existing solution to make me finally give up) will be greatly appreciated, thank you in advance.

    in case you are wondering why i went for the inferior resolution, the laptop i got was too good of a deal to pass up and a similar spec at 1080p will cost $400+ more. right now i am regretting the decision every passing moment
      My ComputerSystem Spec
  2.    12 Mar 2016 #2
    Join Date : Aug 2014
    Forever West
    Posts : 3,984
    Win10 Home and Pro, Win10 Insider Preview, Win7 Home, Linux Mint

    Since nearly all Notebooks have fixed hardware versus Desktops where things can be changed I'm afraid you would have to take advantage of the seller's return policy and try to get a Notebook that more nearly meets your needs. There are some that offer dual video adapters but I haven't checked them out yet.
      My ComputerSystem Spec
  3.    12 Mar 2016 #3
    Join Date : Mar 2016
    Posts : 2
    Win 10 Pro 64-Bit
    Thread Starter

    Quote Originally Posted by Berton View Post
    Since nearly all Notebooks have fixed hardware versus Desktops where things can be changed I'm afraid you would have to take advantage of the seller's return policy and try to get a Notebook that more nearly meets your needs. There are some that offer dual video adapters but I haven't checked them out yet.
    thank you for your reply, looks like i'll have to get used to it then, making font size and icon smaller seems to help abit. Also, do you know if Intel will ever release a driver that supports custom resolution? It just doesn't make sense, the technology is clearly there and it serves zero purpose to not release it to its customers
      My ComputerSystem Spec
  4.    12 Mar 2016 #4
    Join Date : Aug 2014
    Forever West
    Posts : 3,984
    Win10 Home and Pro, Win10 Insider Preview, Win7 Home, Linux Mint

    Quote Originally Posted by 12Carnation View Post
    Also, do you know if Intel will ever release a driver that supports custom resolution? It just doesn't make sense, the technology is clearly there and it serves zero purpose to not release it to its customers
    It doesn't really depend upon the technology being available but mostly up to the decisions between the device maker [motherboard, graphics chip, etc.], case maker, designers, programmers, etc., and the vendor of the computers and what they want to sell and support. It all boils down to what a person wants in a car, house, appliances and other items that cause folks to shop for something that meets their requirements and can provide it then figure out how to get it. I think I'd look around the 'net for a Gamer forum that may have help, after all the gamers are always after the latest, greatest and fastest equipment.
      My ComputerSystem Spec
  5.    12 Mar 2016 #5

    try turning your frequency down ie lower than 50 or 60hz (it will look horrible but itll probably work ) you are indeed exceeding your maximum bandwidth capacity because its taking into account pixel count and refresh rate and your gpu cant cope

    I am assuming that your display can do 1080p btw
      My ComputerSystem Spec

 


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