New
#1
Brand new out of the box computer. HDMI port not working
Just unboxed my computer from CyberpowerPC, GTX 720 graphics card, installed/updated all drivers with drivereasy (paid for just now) and I am still having the issue with HDMI port not working. I have tried to plug into a monitor and a TV, neither are working, I have also tried to use multiple HDMI cables, still does not work. My monitor has an auto-switch source availability and turned on, when I plug my computer into the monitor with HDMI it continually cycles, finds no signal and goes into sleep mode. Then rinse/repeats until I either turn off the computer, monitor or just unplug the monitor from the computer. Currently I am using a DVI(computer) to HDMI (tv) and its working fine. So I know its the port on the computer. Do I need to contact CyberpowerPC to send the computer back to get this issue resolved? Thank you for the help.