Have I got the right graphics card/monitor driver

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  1. Nickynoo
    Posts : 202
    Windows 10 Home 64-bit 21H2
       New #1

    Have I got the right graphics card/monitor driver


    Hi

    When I go to my device manager and look under Monitors I see Generic PnP Monitor, this laptop is a Hp Compaq Pavillion CQ57. Why do I have this generic monitor loaded for my HP monitor?. I think Ive figured out what I need to do, go to device manager and uninstall the monitor entry. I need some advice, is this the correct way to do things, this is supposed to be a HD monitor and I having trouble displaying some HD movies, its been this way for years.

    Nick
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  3. JohnC
    Posts : 0
    Dual Boot 10 Pro v1607 10 Pro rs2 build 14971
       New #2

    If your monitor is working ok now I would just leave it be. Right now the setting labeled "Generic PnP Monitor" is probably the "best fit". BTW I have two HD(1920 x 1080) Samsung monitors and they are both listed as Generic PnP Monitor.
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  4. Nickynoo
    Posts : 202
    Windows 10 Home 64-bit 21H2
    Thread Starter
       New #3

    Thanx
    When I first got it, I'm sure it had a hp monitor loaded but can't be sure. I've just noticed this generic monitor. I cannot play 1080 HD but 720 seems to be fine.
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  6. spapakons
    Posts : 3,509
    Windows 10 Pro 64-bit 21H1 (May 2021 build 19043.1083)
       New #4

    You could try the generic Digital Flat Panel (WxH) where WxH is the native resolution, but it won't make any difference. In standalone PC monitors using their own driver (if there is one) has the advantage of better color calibration. But nowadays colors can be configured from an ICC profile, or from the graphic card's control panel, so this is not too important. Most monitors are identified as Generic PnP monitor by default, unless you add specific model drivers.
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  7. xeleron
    Posts : 30
    Windows 10 x64
       New #5

    Video playack has nothing to do with the monitor driver since the video card will scale up/down the content being played.You more likely are experiencing issues due to a missing video driver which means you have no hardware acceleration.
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  8. spapakons
    Posts : 3,509
    Windows 10 Pro 64-bit 21H1 (May 2021 build 19043.1083)
       New #6

    Update the graphics driver directly from manufacturer (Intel, NVidia, AMD) to get best performance. Do not use Windows Update which installs generic Microsoft drivers with missing features and non-existent acceleration.
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  9. batlhilz
    Posts : 438
    Win 10 pro 1803
       New #7

    doubt that display can do full HD so youre good with 720. however you can output the full HD via DP/VGA
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  10. Nickynoo
    Posts : 202
    Windows 10 Home 64-bit 21H2
    Thread Starter
       New #8

    Thanks for the help
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  12. vgchat
    Posts : 456
    Windows 10 Pro
       New #9

    Nickynoo said:
    Hi

    When I go to my device manager and look under Monitors I see Generic PnP Monitor, this laptop is a Hp Compaq Pavillion CQ57. Why do I have this generic monitor loaded for my HP monitor?. I think Ive figured out what I need to do, go to device manager and uninstall the monitor entry. I need some advice, is this the correct way to do things, this is supposed to be a HD monitor and I having trouble displaying some HD movies, its been this way for years.

    Nick
    It looks like you have amd in your laptop.

    Processor: AMD E-Series E-350
    Graphics Adapter: AMD Radeon HD 6310

    You should get the latest amd drivers if you haven't. Just be sure to pick the appropriate OS as your download choice.
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  13. Nickynoo
    Posts : 202
    Windows 10 Home 64-bit 21H2
    Thread Starter
       New #10

    Where do I get the latest drivers from?
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