Windows 10: Windows 10 randomly restarts and change the resolution

  1.    10 Oct 2015 #1

    Windows 10 randomly restarts and change the resolution


    Hi everyone. About three days ago, my windows 10 starts to randomly run some program which will first turn my screen into black color(I cannot move my mouse or close it) and then within 2 minutes it is going to restart my computer. And then my resolution setting is changed and turned grey after each restart(not allowed to change it anymore). After each restart, all my icons on my laptop become really big, the system turn into some small resolution.
    I searched online for some help, I tried to update my graphics driver, but it did not help at all.
    I also disabled the windows restart option in the advanced system setting.
    Did anyone have similar problem before?
    Please help.
    Thank you so much.
      My ComputerSystem Spec

  2.    10 Oct 2015 #2

    Anyone?
      My ComputerSystem Spec


  3. Posts : 3,034
    Windows 10 Pro 64 bit
       10 Oct 2015 #3

    Have you noticed what program it starts to run ? Check your startup items in Task Manager Startup tab. Any Anti-Virus on system, run a full system scan ? Which restart option you turned off ?
      My ComputerSystem Spec

  4.    11 Oct 2015 #4

    simonsimonsimon said: View Post
    Hi everyone. About three days ago, my windows 10 starts to randomly run some program which will first turn my screen into black color(I cannot move my mouse or close it) and then within 2 minutes it is going to restart my computer. And then my resolution setting is changed and turned grey after each restart(not allowed to change it anymore). After each restart, all my icons on my laptop become really big, the system turn into some small resolution.
    I searched online for some help, I tried to update my graphics driver, but it did not help at all.
    I also disabled the windows restart option in the advanced system setting.
    Did anyone have similar problem before?
    Please help.
    Thank you so much.
    I may have a similar problem. Upon certain events, like starting a new program or loading a new web page (in chrome) but sometimes apparently randomly, the system decides to either turn the screen black for a few seconds or to change the resolution from (the usual) 1920x1200 to (something like) VGA; and then shortly later back again.
    I noticed that win 10 home auto-updated the AMD 7430 graphics driver on October 8, which may be when the problem started.

    After internet searching I tried in the registry DMMEnableDDCPolling=0 (6 hits) and I also temporarily disabled the "AMD External Events Utility", but to no avail.

    Any ideas?
      My ComputerSystem Spec


  5. Posts : 3,034
    Windows 10 Pro 64 bit
       11 Oct 2015 #5

    I would look here as July 2015 was latest, and there is a beta later on in Sept., not Oct. for AMD. Not sure of any other issues this can be yet, but try correct drivers first.

    http://support.amd.com/en-us/download


    Latest AMD Catalyst Graphics Driver for Windows 10
      My ComputerSystem Spec


  6. Posts : 3
    Windows 10 pro
       12 Oct 2015 #6

    I've got almost the same problem,

    I think microsoft have add to Windows10 an automaticaly correction of resolution.

    It also apears a pup-up UI windows like the {You will have 15 seconds to select Keep changes or Revert before it will automatically revert back to the previous screen resolution.} But only this time says Windows have correct the resolution for you. Keep Changes or Reverse?

    I have a 8 multimonitor system and it is preaty annoying, every day-after day, the Desktop is a mess-up! The resolution of some of the monitors have change to what Windows things that is better for me (thats MADDNESS!!)

    Also you can try to disable the auto driver update from Computer properties, cause every time that Windows update, updates your driver your screen will go mess-up!!
      My ComputerSystem Spec


 

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