1.    29 Sep 2015 #1
    Join Date : Aug 2015
    Posts : 115
    Windows 10 Home 64-bit

    Intell HD Graphics only support DX 10, even with DX 11 installed?


    So I encountered a problem I never read about before. A game I got from the Windows app store says on startup that I need DX 11 or higher to play then close the game. OK, checked my DX version, have 11.1, but in the feature levels I have this:

    Feature Levels: 10.1,10.0,9.3,9.2,9.1

    So my graphics card only supports up to DX 10.1 games, right?

    My Graphics card is a Intel® HD Graphics, 2nd generation, I believe.
    Last edited by possom2009; 29 Sep 2015 at 19:59.
      My ComputerSystem Spec
  2.    29 Sep 2015 #2
    Join Date : May 2015
    Posts : 1,647
    Win 10 X64 Pro 15063

    The game refuses to run?

    It's possible that it requires DX11 hardware features. It would have been considerate of the game maker to mention that detail.

    Intel onboard graphics are not known for having a lot of capability for gaming, but that may be OK if you're not trying to run the latest graphically intensive game.
      My ComputerSystem Spec
  3.    29 Sep 2015 #3
    Join Date : Aug 2015
    Posts : 115
    Windows 10 Home 64-bit
    Thread Starter

    Quote Originally Posted by bobkn View Post
    The game refuses to run?

    It's possible that it requires DX11 hardware features. It would have been considerate of the game maker to mention that detail.

    Intel onboard graphics are not known for having a lot of capability for gaming, but that may be OK if you're not trying to run the latest graphically intensive game.
    Its this game: http://www.microsoft.com/en-us/store...r/9wzdncrdn28d

    It's a 2D runner type game i think.

    Says nothing about DX 11 on the page.
      My ComputerSystem Spec
  4.    29 Sep 2015 #4
    Join Date : Oct 2013
    Texas
    Posts : 11,002
    Windows 10 Pro X64
      My ComputerSystem Spec
  5.    29 Sep 2015 #5
    Join Date : Aug 2015
    Posts : 115
    Windows 10 Home 64-bit
    Thread Starter

    Quote Originally Posted by Dude View Post
    Computer type
    Laptop

    Computer Manufacturer/Model Number
    Gateway NE56R41U

    OS
    Microsoft Windows 10 Home 64-bit 10240 Multiprocessor Free

    CPU
    Intel(R) Pentium(R) CPU B960 @ 2.20GHz

    Motherboard
    Gateway EG50_HC_HR

    Memory
    4.00 GB

    Graphics Card(s)
    Intel(R) HD Graphics

    Sound Card
    (1) Intel(R) Display Audio (2) Realtek High Definition Audio

    Monitor(s) Displays
    N/A

    Screen Resolution
    1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz

    Hard Drives
    (1) Broadcom SD SCSI Disk Device (2) TOSHIBA MQ01ABF050 (3) Verbatim STORE N GO USB Device
    Last edited by possom2009; 29 Sep 2015 at 21:46.
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  6.    30 Sep 2015 #6
    Join Date : Dec 2014
    Posts : 437
    Windows 10 Pro x64

    Yes, the processor HD Graphics only supports directX 10.1
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  7.    30 Sep 2015 #7
    Join Date : Aug 2015
    Posts : 115
    Windows 10 Home 64-bit
    Thread Starter

    Quote Originally Posted by Geneo View Post
    Yes, the processor HD Graphics only supports directX 10.1
    Ah, ok. Thanks!
      My ComputerSystem Spec
  8.    30 Sep 2015 #8
    Join Date : May 2015
    Posts : 1,647
    Win 10 X64 Pro 15063

    Quote Originally Posted by possom2009 View Post
    Its this game: http://www.microsoft.com/en-us/store...r/9wzdncrdn28d

    It's a 2D runner type game i think.

    Says nothing about DX 11 on the page.
    Very interesting. But stupid. (Apologies to Arte Johnson.)

    The MS Store page says that the game is for Windows 8. Win 8 supports DX 11. It seems really unusual that it would require DX11 hardware, as it looks like a 2D game.

    The web page of the game developer is almost a signboard; no additional info there. Maybe their Facebook page has more.

    I see that save games require a Facebook account. I know that most people have one (I am an exception), but I suppose there is some sort of marketing push in that requirement.

    A quick look at the reviews for it mentions in-game purchases.

    You may have dodged a bullet with this one.
      My ComputerSystem Spec
  9.    30 Sep 2015 #9
    Join Date : Jun 2014
    USA
    Posts : 1,652
    Windows 10 Pro x64

    Quote Originally Posted by possom2009 View Post
    So I encountered a problem I never read about before. A game I got from the Windows app store says on startup that I need DX 11 or higher to play then close the game. OK, checked my DX version, have 11.1, but in the feature levels I have this:

    Feature Levels: 10.1,10.0,9.3,9.2,9.1

    So my graphics card only supports up to DX 10.1 games, right?

    My Graphics card is a Intel® HD Graphics, 2nd generation, I believe.
    You can find out what version of DX (DirectX) your GPU runs by right clicking the Start button, and in the Run box, type "DXDIAG" without the quotes. You should get this box....

    Click image for larger version. 

Name:	Capture.PNG 
Views:	1 
Size:	39.5 KB 
ID:	40367

    The Display tab will show your card and driver version....
    Click image for larger version. 

Name:	Capture2.PNG 
Views:	1 
Size:	32.1 KB 
ID:	40368

    And yes, even though Windows 10 is DX12 capable, you'll need the trifecta of DX12 to run in DX12 Mode. In other words in order for a game to run in DX12 mode the game, OS, and GPU must be DX12 capable. If any of these items are lower that DX12, the DX mode will run in one of the three's lowest setting. I.E. your GPU and OS is 12, but the game is 9... you'll be running in DX9 mode.
      My ComputersSystem Spec

 


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