Intell HD Graphics only support DX 10, even with DX 11 installed?

possom2009 · 29 Sep 2015

So I encountered a problem I never read about before. A game I got from the Windows app store says on startup that I need DX 11 or higher to play then close the game. OK, checked my DX version, have 11.1, but in the feature levels I have this:

Feature Levels: 10.1,10.0,9.3,9.2,9.1

So my graphics card only supports up to DX 10.1 games, right?

My Graphics card is a Intel® HD Graphics, 2nd generation, I believe.

bobkn · 29 Sep 2015

The game refuses to run?

It's possible that it requires DX11 hardware features. It would have been considerate of the game maker to mention that detail.

Intel onboard graphics are not known for having a lot of capability for gaming, but that may be OK if you're not trying to run the latest graphically intensive game.

possom2009 · 29 Sep 2015

bobkn said:

The game refuses to run?

It's possible that it requires DX11 hardware features. It would have been considerate of the game maker to mention that detail.

Intel onboard graphics are not known for having a lot of capability for gaming, but that may be OK if you're not trying to run the latest graphically intensive game.

Its this game: http://www.microsoft.com/en-us/store...r/9wzdncrdn28d

It's a 2D runner type game i think.

Says nothing about DX 11 on the page.

Dude · 29 Sep 2015

Filling in your system specs will help us analyze this

Solved Windows 10 instructional videos by Ten Forums members - Page 36 - Windows 10 Forums

possom2009 · 29 Sep 2015

Dude said:

Filling in your system specs will help us analyze this

Solved Windows 10 instructional videos by Ten Forums members - Page 36 - Windows 10 Forums

Computer type
Laptop

Computer Manufacturer/Model Number
Gateway NE56R41U

OS
Microsoft Windows 10 Home 64-bit 10240 Multiprocessor Free

CPU
Intel(R) Pentium(R) CPU B960 @ 2.20GHz

Motherboard
Gateway EG50_HC_HR

Memory
4.00 GB

Graphics Card(s)
Intel(R) HD Graphics

Sound Card
(1) Intel(R) Display Audio (2) Realtek High Definition Audio

Monitor(s) Displays
N/A

Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz

Hard Drives
(1) Broadcom SD SCSI Disk Device (2) TOSHIBA MQ01ABF050 (3) Verbatim STORE N GO USB Device

Geneo · 30 Sep 2015

Yes, the processor HD Graphics only supports directX 10.1

possom2009 · 30 Sep 2015

Geneo said:

Yes, the processor HD Graphics only supports directX 10.1

Ah, ok. Thanks!

bobkn · 30 Sep 2015

possom2009 said:

Its this game: http://www.microsoft.com/en-us/store...r/9wzdncrdn28d

It's a 2D runner type game i think.

Says nothing about DX 11 on the page.

Very interesting. But stupid. (Apologies to Arte Johnson.)

The MS Store page says that the game is for Windows 8. Win 8 supports DX 11. It seems really unusual that it would require DX11 hardware, as it looks like a 2D game.

The web page of the game developer is almost a signboard; no additional info there. Maybe their Facebook page has more.

I see that save games require a Facebook account. I know that most people have one (I am an exception), but I suppose there is some sort of marketing push in that requirement.

A quick look at the reviews for it mentions in-game purchases.

You may have dodged a bullet with this one.

sygnus21 · 30 Sep 2015

possom2009 said:

So I encountered a problem I never read about before. A game I got from the Windows app store says on startup that I need DX 11 or higher to play then close the game. OK, checked my DX version, have 11.1, but in the feature levels I have this:

Feature Levels: 10.1,10.0,9.3,9.2,9.1

So my graphics card only supports up to DX 10.1 games, right?

My Graphics card is a Intel® HD Graphics, 2nd generation, I believe.

You can find out what version of DX (DirectX) your GPU runs by right clicking the Start button, and in the Run box, type "DXDIAG" without the quotes. You should get this box....

Intell HD Graphics only support DX 10, even with DX 11 installed?-capture.png

The Display tab will show your card and driver version....

Intell HD Graphics only support DX 10, even with DX 11 installed?-capture2.png

And yes, even though Windows 10 is DX12 capable, you'll need the trifecta of DX12 to run in DX12 Mode. In other words in order for a game to run in DX12 mode the game, OS, and GPU must be DX12 capable. If any of these items are lower that DX12, the DX mode will run in one of the three's lowest setting. I.E. your GPU and OS is 12, but the game is 9... you'll be running in DX9 mode.