Windows 10: 1366 x 768 Screen Resolution Not Available in Win 10 Solved

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  1.    26 Sep 2015 #1

    1366 x 768 Screen Resolution Not Available in Win 10


    I'll apologize in advance if this is answered elsewhere here, but I couldn't find it.

    I just installed a new hard drive and the techs suggested it was a good idea to put fresh Windows 10 on it. (It was originally W7, later upgraded to 8 and then 8.1.

    I'm generally impressed with the new OS except that it does not offer 1366 x 768 resolution, which is what my monitor wants. Is there anything I can do besides:

    (1) buying a new monitor to replace a perfectly good one;

    (2) Reverting to 8.1; or

    (3) living with the various forms of distortion with the options provided?

    I've looked online to see if there is a driver for this available, but can't find one.

    Thanks in advance if anyone can help!
    Last edited by Wadi; 26 Sep 2015 at 13:25.
      My ComputerSystem Spec

  2.    26 Sep 2015 #2

    Additional comment: I've just been checking out a few monitors online. I was somewhat shocked at the prices, but even more shocked that of the 10 or 12 that I checked out, none had any of the resolution choices offered by Win 10. One had the same resolution as my existing one.
      My ComputerSystem Spec

  3.    26 Sep 2015 #3

    Open Settings (Winkey + i) then click on System then Display and then advanced display settings at the bottom.

    Click on resolution and you should see the setting.
    Or at least I do.
    Click on the setting you want then confirm it.

    Click image for larger version. 

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      My ComputerSystem Spec


  4. Posts : 3,235
    Win10 Home and Pro, Win10 Insider Preview, Win7 Home, Linux Mint
       26 Sep 2015 #4

    On a number of monitors I've had to work with only the Maximum or Native resolution was shown in the monitor's menu. Usually the video card/adapter has a big impact on what the monitor can do. I have an Add-in AMD Radeon HD 6600 1GB PCIe X16 card that can only go to 1920x1080 but I prefer 1440x900, doesn't shown by number until I move the slide button down until it shows up.
      My ComputerSystem Spec


  5. Posts : 192
    Windows 10 Home 64 bit
       26 Sep 2015 #5

    The native resolution of the monitor, whatever it is, should appear in the options with (Recommended) next to it. Make sure you're scrolling through all of the options. It has to be there.

    The only time I have seen the display options not be available is if Windows 10 does not install a proper graphics driver and reverts to showing the graphics card as "Microsoft Basic Display Adapter" in Device Manager. Then the highest resolution available is 1024 X 768. So, Wadi, what is your Device Manager showing as your display adapter? I have seen many reports of problems with Intel graphics where the proper drivers do not get installed.
      My ComputerSystem Spec

  6.    26 Sep 2015 #6

    AlanWade said: View Post
    Open Settings (Winkey + i) then click on System then Display and then advanced display settings at the bottom.

    Click on resolution and you should see the setting.
    Or at least I do.
    Click on the setting you want then confirm it.

    Click image for larger version. 

Name:	2015-09-26_20-31-37.jpg 
Views:	42 
Size:	26.5 KB 
ID:	39540
    Thanks, Alan. That's exactly what mine looks like-- but youtd has several more choices including the one I want. In other words, I have fewer options.

    So it is probably not W 10 per se. I see a couple of other replies suggesting other solutions. I don't have time to try them tonight but will look into them tomorrow. Thanks, folks.
    Last edited by Wadi; 28 Sep 2015 at 08:53.
      My ComputerSystem Spec

  7.    28 Sep 2015 #7

    Dch48 said: View Post
    The native resolution of the monitor, whatever it is, should appear in the options with (Recommended) next to it. Make sure you're scrolling through all of the options. It has to be there.

    The only time I have seen the display options not be available is if Windows 10 does not install a proper graphics driver and reverts to showing the graphics card as "Microsoft Basic Display Adapter" in Device Manager. Then the highest resolution available is 1024 X 768. So, Wadi, what is your Device Manager showing as your display adapter? I have seen many reports of problems with Intel graphics where the proper drivers do not get installed.
    First, thank you for your reply. The weekend was busy so I just finally got around to the problem again.

    My native resolution (1366 X 768) is definitely not on the list to choose from.

    It took a while, but I finally found my device manager and, sure enough, it is shown as "Microsoft Basic Display Adapter."

    When the problem first surfaced, I suspected a driver problem, so went to a site that said it would check and update any drivers for Windows 10. It checked and said all my drivers were up-to-date.

    How do I get the correct driver for the monitor? I went to the manufacturer's site (Asus) but it appears this model is no longer supported. I looked through my huge pile of CD's that came with my various bits of hardware, including many I don't even have any more, but can't find anything related to the monitor.

    Thanks again.
      My ComputerSystem Spec


  8. Posts : 3,235
    Win10 Home and Pro, Win10 Insider Preview, Win7 Home, Linux Mint
       28 Sep 2015 #8

    Wadi said: View Post
    I looked through my huge pile of CD's that came with my various bits of hardware, including many I don't even have any more, but can't find anything related to the monitor.

    Thanks again.
    The last several new monitors I helped set up didn't come with drivers, only had a CD containing the manual. Seems the monitors relied upon the video card/adapter for everything. It may come down to the necessity of changing the video card or in the case of onboard/built-in adapter, change to an Add-in card.
      My ComputerSystem Spec


  9. Posts : 291
    Windows 10 Pro x64, Windows 7 Ultimate x64 SP1, Windows 8.1 Pro x64
       28 Sep 2015 #9

    What is the model of your computer/motherboard and graphics card?
      My ComputerSystem Spec

  10.    28 Sep 2015 #10

    pbcopter said: View Post
    What is the model of your computer/motherboard and graphics card?
    I tried to look it all up under "Properties" but there's nothing there but generic descriptions.

    Fortunately, I still do have the box! Here is what it says:

    Compaq Presario PC

    AMD Althion II X@ 240 dual-core Processor

    (Graphics) NVIDIA GeForce 6150 SE

    Needless to say, it is a few years old, but works great except for the hard drive needing replacement, which triggered the upgrade to W10.
      My ComputerSystem Spec


 
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