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  1.    28 Sep 2015 #11
    Join Date : Oct 2013
    Posts : 336
    Windows 10 Pro x64, Windows 7 Ultimate x64 SP1, Windows 8.1 Pro x64

    Does it have a specific Presario model number? There are quite a few.
      My ComputerSystem Spec
  2.    28 Sep 2015 #12
    Join Date : Sep 2015
    Posts : 17
    Windows 10
    Thread Starter

    Quote Originally Posted by pbcopter View Post
    Does it have a specific Presario model number? There are quite a few.
    Sorry: I assume this must be it: CQ5320F
      My ComputerSystem Spec
  3.    28 Sep 2015 #13
    Join Date : Oct 2013
    Posts : 336
    Windows 10 Pro x64, Windows 7 Ultimate x64 SP1, Windows 8.1 Pro x64

    This is the latest driver for that graphics installation. It is for Windows 7. There is none for Windows 8 or 10. You could try it.

    I would set a restore point after you turn them on(restore points are turned off by default in Windows 10) or better yet create an image of your system.

    http://www.geforce.com/drivers/results/56378
      My ComputerSystem Spec
  4.    28 Sep 2015 #14
    Join Date : Sep 2015
    Posts : 17
    Windows 10
    Thread Starter

    Quote Originally Posted by pbcopter View Post
    This is the latest driver for that graphics installation. It is for Windows 7. There is none for Windows 8 or 10. You could try it.

    I would set a restore point after you turn them on(restore points are turned off by default in Windows 10) or better yet create an image of your system.

    http://www.geforce.com/drivers/results/56378
    Thanks, pb.

    The funny thing is that it worked fine with 8.0 and 8.1.

    I think I will leave any tinkering to the techs. I'll call my local gurus who installed 10 and see if they can talk me through it. If that doesn't work, I may just take the machine back and have them revert the system to 8.0. Spending a bunch of money on a new monitor seems like throwing good money after bad at this point. Unfortunate, too, because I quite like 10. Not having to sign back every time I go to the bathroom alone is worth the price of admission! lol

    I'll let everyone know how I make out.

    Wadi
      My ComputerSystem Spec
  5.    28 Sep 2015 #15
    Join Date : Sep 2015
    Posts : 17
    Windows 10
    Thread Starter

    OK, everybody, here's an update...

    I called the fellows who did my upgrade. It definitely appears that my graphics card is too old to be compatible with W10.

    It appears that there are now two options:

    (1) Revert back to W7-- I have a "window" of 30 days in which to do this, OR

    (2) Install a new graphics card that is compatible with both my computer and W10. They are looking to see if they can find one at the low end cost-wise or see if they have a used one on hand.

    I'm definitely leaning towards (2), as I really like what I have seen of W10.

    A new monitor isn't really much of a solution because the problem really is with the graphics card, not the monitor, although I could probably find a monitor somewhere that would work with the limited number of choices of resolutions my card offers.

    I won't mark this one as solved until it is finally resolved.

    Thanks, everybody, for your advice!
      My ComputerSystem Spec
  6.    28 Sep 2015 #16
    Join Date : Sep 2014
    Posts : 729
    win 7 dual boot / 10

    Wadi You need to explore the drivers for your graphics card a bit more. Maybe you can get it going with just the right driver download. You say it worked great with win 8. You could be able to use the same driver for 10. The same drivers are not always installed when you upgrade to 10. Good luck to you with your Windows ten hope you get it fixed
      My ComputerSystem Spec
  7.    28 Sep 2015 #17
    Join Date : Aug 2015
    Upstate NY, USA
    Posts : 192
    Windows 10 Home 64 bit

    Okay you have a very old integrated Nvidia card that Windows 10 probably doesn't recognize. You need to somehow get Nvidia drivers for it and that will solve the problem. Windows 8 or even 7 drivers would most likely work.

    I looked it up and others had the same problem but got it fixed by downloading and installing the driver found here.

    http://www.geforce.com/drivers/results/56378

    That's for the 64 bit version, the 32 bit driver is here;

    http://www.geforce.com/drivers/results/56377

    I hope it works for you too.
      My ComputerSystem Spec
  8.    29 Sep 2015 #18
    Join Date : Sep 2015
    Posts : 17
    Windows 10
    Thread Starter

    Quote Originally Posted by Dch48 View Post
    Okay you have a very old integrated Nvidia card that Windows 10 probably doesn't recognize. You need to somehow get Nvidia drivers for it and that will solve the problem. Windows 8 or even 7 drivers would most likely work.

    I looked it up and others had the same problem but got it fixed by downloading and installing the driver found here.

    http://www.geforce.com/drivers/results/56378

    That's for the 64 bit version, the 32 bit driver is here;

    http://www.geforce.com/drivers/results/56377

    I hope it works for you too.
    Wow! It worked! Thank you so very much. I had been a bit afraid to play around with the system. I can change a tire, install a new battery or change the washer fluid in my car; I wasn't sure whether this was the equivalent on the computer or not. We don't know what we don't know. In this case, it wasn't much more than changing the battery-- just a matter of following directions and having patience because it took quite a while to download and install. (Our "high speed" internet out here in the country barely qualifies as such.)

    Again, thank you very much!

    I will certainly tell my friends about this site.
    Last edited by Wadi; 29 Sep 2015 at 12:26.
      My ComputerSystem Spec
  9.    29 Sep 2015 #19
    Join Date : Sep 2014
    Posts : 729
    win 7 dual boot / 10

    Wadi
    Thanks for telling us the resolution for your problem.
      My ComputerSystem Spec
  10.    29 Sep 2015 #20
    Join Date : Sep 2015
    Posts : 17
    Windows 10
    Thread Starter

    No problem. And I have already told all my friends on Facebook about this site.

    Wadi
      My ComputerSystem Spec

 
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