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  1. Joined : Jun 2014
    USA
    Posts : 422
    Windows 10 Pro x64
       21 Sep 2015 #1

    Strange artifacting issue


    I’ve a weird issue and I’m not quite sure where to post this…

    I purchased a new video card back in early August. A day later the card started artifacting (see my video there). At any rate I wound up RMAing the card and all was good until now… the new card is doing the same thing.

    Here’s the strange thing though… The card only artifacts while I’m on the internet. I can game and benchmark for hours and the card won’t artifact, overheat or anything else. In other words the only issue I have with this card is it occasionally aartifacts while browsing the internet. Key info….

    • Window 10 Pro RTM
    • Sapphire Tri-X R9 Fury
    • Catalyst Drivers 15.7.1
    • Internet explorer 11
    • EVGA Super Nova 1000 G2 (1000 watt)
    • Games played - Dragon Age: Inquisition, Skyrim, Deus Ex: Human Revolution (high settings)


    My system specs are listed.

    Anyway I’m not sure if this a driver, card, OS, or PS issue. I do know the only time it happens is while browsing the internet.

    Anyway thoughts, suggestions, theories?

    Thanks.
      My System SpecsSystem Spec


  2. Joined : Oct 2013
    NW Florida
    Posts : 6,758
    Windows 10 Enterprise and Pro/Windows 7 Enterprise/Linux Mint
       21 Sep 2015 #2

    Drew, do you happen to have another PSU you could try? Also, on your EVGA PSU do you have the double 8 pin or have you run 2 cables to the card?
      My System SpecsSystem Spec


  3. Joined : Jun 2014
    USA
    Posts : 422
    Windows 10 Pro x64
       21 Sep 2015 #3

    Hey Steve thanks.

    Remember this thread: EVGA - What would you pay for PCIE cables?. Anyway it's a direct 4-pin to 4-pin, so that's not an issue. And yeah, the card takes two 4-pin connections...

    Click image for larger version. 

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    As for the power supply, it definitely has plenty of juice. As to whether it's actually supplying enough power, I would think any issue would pop up when gaming or stress testing. That said, I could try my old Antec 850 but that's pretty much swapping PS from one PC to another.

    At any rate I'm going to try the new beta Catalyst beta drivers and see what happens. It's just weird that the only time I have this issue is when browsing the net. Something doesn't seem right there.

    Thank you Sir, keep em (suggestions) coming
      My System SpecsSystem Spec


  4. Joined : Oct 2013
    NW Florida
    Posts : 6,758
    Windows 10 Enterprise and Pro/Windows 7 Enterprise/Linux Mint
       21 Sep 2015 #4

    I think what I meant to ask, is your PSU cables have 1 cable with 2 8 pin connectors on it, as well as cables with 1 8 pin connection on it. Are you running 1 cable with 2 8 pins to the GPU or are you using 2 cables? I ask that because I had a 1050W EVGA that would sometimes boot my computer and sometimes not. I RMAd it and the new one did the same thing. When I called, they immediately zeroed in on the Graphics card (also an EVGA). As a test, I had a Seasonic 1050 Watt which did fine. But, the difference was I used 2 8 pin cables instead of the 1 cable with 2 8 pin connections on it. You have a card similar to mine which can pull right at 300 Watts. I'm reasonably sure that 1 cable cannot supply that much. That's all I could figure. EVGA said they tested both PSUs and they both passed all their tests. I Have a new 1050 Watt EVGA PSU now. i'm sure all of that is clear as mud, but I hope you get what I am trying to say. When I first got the PSU I called tech support at EVGA and asked them about the double 8 pin cables. They said sure there's no problem with them.

    I am assuming that the issue was the cables, but I can't swear to it though. But, when the computer started, it would run forever without any issue. But starting it was a 2 hour job, if not longer.
      My System SpecsSystem Spec


  5. Joined : Oct 2013
    NW Florida
    Posts : 6,758
    Windows 10 Enterprise and Pro/Windows 7 Enterprise/Linux Mint
       21 Sep 2015 #5

    Drew, also if you want to, run the BSOD Posting instructions BSOD - Posting Instructions - Windows 10 Forums. and I'll look and see if I can see anything unusual.
      My System SpecsSystem Spec


  6. Joined : Jun 2014
    USA
    Posts : 422
    Windows 10 Pro x64
       22 Sep 2015 #6

    essenbe said: View Post
    I think what I meant to ask, is your PSU cables have 1 cable with 2 8 pin connectors on it, as well as cables with 1 8 pin connection on it. Are you running 1 cable with 2 8 pins to the GPU or are you using 2 cables? I ask that because I had a 1050W EVGA that would sometimes boot my computer and sometimes not. I RMAd it and the new one did the same thing. When I called, they immediately zeroed in on the Graphics card (also an EVGA). As a test, I had a Seasonic 1050 Watt which did fine. But, the difference was I used 2 8 pin cables instead of the 1 cable with 2 8 pin connections on it. You have a card similar to mine which can pull right at 300 Watts. I'm reasonably sure that 1 cable cannot supply that much. That's all I could figure. EVGA said they tested both PSUs and they both passed all their tests. I Have a new 1050 Watt EVGA PSU now. i'm sure all of that is clear as mud, but I hope you get what I am trying to say. When I first got the PSU I called tech support at EVGA and asked them about the double 8 pin cables. They said sure there's no problem with them.

    I am assuming that the issue was the cables, but I can't swear to it though. But, when the computer started, it would run forever without any issue. But starting it was a 2 hour job, if not longer.
    I'm using two 4-Pin connectors since they are VGA connectors. And that 8-Pin connector is for the CPU anyway and wouldn't (shouldn't) fit the GPU. In fact I actually tried one of those CPU connectors when I was looking for some 4-pin connectors and it wouldn’t fit because they sort of made it idiot proof. I guess they did this because the wiring is set up differently, which is probably why you had your issue.

    At any rate I am using the correct, and appropriate amount of connectors (2) for the GPU. However, that doesn't mean I'm ruling out the possibility of a PS issue. That said, I can’t see the PS only going wonky when I browse the net, but…

    Anyway I’m just bouncing back and forth which is why I posted my issue here so I appreciate the questions and suggestions.

    And yeah, I may post a BSOD file, though I've got no BSOD's.

    Thanks.
      My System SpecsSystem Spec


  7. Joined : Jul 2014
    Serbia
    Posts : 6,959
    All kinds
       22 Sep 2015 #7

    That picture shows two 8 pin connectors not 4.
      My System SpecsSystem Spec


  8. Joined : Jun 2014
    USA
    Posts : 422
    Windows 10 Pro x64
       22 Sep 2015 #8

    CountMike said: View Post
    That picture shows two 8 pin connectors not 4.
    Yes my mistake, there are two 8-pin connectors; and yes, I'm using two individual 8-pin cables designed for VGA cards.

    Sorry for the confusion.
      My System SpecsSystem Spec


  9. Joined : Oct 2013
    NW Florida
    Posts : 6,758
    Windows 10 Enterprise and Pro/Windows 7 Enterprise/Linux Mint
       22 Sep 2015 #9

    No problem, I sort of figured that. If a new driver won't solve the problem, why not try disabling hardware acceleration. I wouldn't think it would matter with just browsing, but it's worth a try. I would think it has to be the driver or the card. Have you tried using a different browser, just for a test?
      My System SpecsSystem Spec


  10. Joined : Sep 2015
    Posts : 3
    windows 10 pro x64
       22 Sep 2015 #10

    Had the same issue with my fury x card. Driver update 15.8 beta seems to have fixed it. It's been several weeks and has only happened once right after the update.
      My System SpecsSystem Spec


 
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