GTX 1650 HDMI Ports Not Working!?

This relates to my older computer with an older monitor.

Computer specifications -

motherboard - ASRock Z77 Performance
CPU - Intel Core i5-3570K
RAM - 2 x 8 GB DDR3
HDD's - 2 x 500 GB; 1 x 4 TB
Optical Drives - x 2
Video card - GIGABYTE GTX 1650 OC LP (GV-N1656OC-4GL) with 2 x HDMI, 1 x DVI, and 1 x DisplayPort outputs.
Monitor - Philips 190 B4, with only one VGA input port.

Operating system - Microsoft Windows 7 Professional (x64) Build 7601 (Service Pack 1)
nVidia video driver - version 474.11


There is output from the GTX 1650 video card to a newer monitor by using a DVI to DVI video cable.

The older Philips monitor still works by using a VGA to VGA video cable connected to an even older computer.

I have a new computer which uses HDMI port from its video card to the new monitor via a DVI port.

I'm wanting to connect the ASRock motherboard computer video card video output (via GTX 1650) to the older Philips monitor.

I don't currently have a DVI to VGA video cable for connecting the GTX 1650 video card to the old Philips monitor. But I have a new HDMI port to VGA port video cable for connecting to one of the two HDMI ports on the GTX 1650 video card and connecting to the VGA port on the Philips monitor.

Problem is, when trying the HDMI to VGA video cable, there is no video output shown on the Philips monitor!? I tried the second HDMI port on the GTX 1650 video card as well, but that also failed to produce a video output on the Philips monitor!

I don't (yet) have a second HDMI to VGA video cable to test in case there is a fault within the video cable.

Apart from possible video cable fault, what could be the problem with there being no video outputs on the GTX 1650 HDMI ports? Faulty video card?

Thanks for the comments.

I tried the new HDMI to VGA video cable from the GTX 1650 video card to the VGA input port on the newer monitor. Again there was no video output seen on the newer monitor. I noticed that the newer monitor was cycling on and off when trying to display the video output.

It seems either the new HDMI to VGA cable may be faulty, and/or the HDMI ports on the GTX 1650 video card may be faulty(?)

In carrying out these video tests, I had to reset the older computer several times by pressing the reset button. But in the process it seems that Windows 7 64 bit, and Windows 10 64 bit setup on my dual boot system were corrupted in some way, so that I could no longer boot back into either operating system.

After a few attempts at repairing these two operating systems, the computer would still not boot properly into either operating system. So I wound up having to do a full re-installation of Windows 7 (with some difficulties on the way) which now appears to be running normally. I haven't tried Windows 10 yet to see if that is running normally now also.

Typing this reply on Windows 7 64 bit for the moment until I get Windows 10 64 bit running (again).

An HDMI to VGA cable has a chip for D to A in the plugs.
You need a decent quality one, they maybe single direction or bi-directional.

Obviously you would need HDMI > VGA, or HDMI <> VGA bi-directional.

By chance you may have bought VGA > HDMI single direction which won't work the other way.

Assuming you have the right cable, then check the HDMI and VGA D-Sub sockets.

In general the quality controls on cable assemblies are not good, I've been using them for 40 years.
Your hardware is also getting old.

Comments noted, thanks.

The video cable came in a packet labelled HDMI to VGA, so this cable should work.

When using this video cable as a test with my newer monitor, again there was no signal seen on the monitor. To me that suggests a problem with the cable.

The VGA input port on the old Philips monitor does work when a VGA to VGA video cable is connected to an older computer that has a VGA output. So that suggests the VGA port on the old Philips monitor is working, and again suggests a problem with the HDMI to VGA video cable.

I don't have another HDMI to whatever video cable to test the video card HDMI ports. Although it is possible that the GTX 1650 HDMI ports could be faulty, I still suspect that it is the new HDMI to VGA video cable that is faulty.

My intention is to return this new HDMI to VGA video cable to the store where I purchased it from, and maybe get them to test the cable, and/or get a refund. This store does not at present have DVI to VGA video cables to exchange with. Ideally I should get a DVI to VGA cable to run from the GTX 1650 video card to the old monitor.

There is no option to purchase another monitor at present due to limited finances, so the cheapest and preferable option is to get a suitable video cable that works with the GTX 1650 video card and with the old monitor.

Bad news!!

Took the HDMI to VGA video cable back to the store. They tested the cable and found that it works! That now means that for whatever reason(s), both of the HDMI output ports on my GTX 1650 are apparently faulty!!!

That leaves an output DisplayPort on the GTX 1650 as another possibility, or reuse the existing DVI output port which does work.

But it wouldn't surprise me if the DisplayPort was found to be faulty also in the event I tried to connect a DisplayPort to VGA video cable given that both HDMI ports are faulty!

So there are a few options as I see it.

Option 1 - get a DVI to VGA video cable. This is the best option I believe as both the VGA input to the monitor and the DVI output on the GTX 1650 video card are known to be working.

Option 2 - get a DiplayPort to VGA video cable. But this is a gamble, as it is unknown whether the GTX 1650 video card DisplayPort output is functioning or is also faulty!?

It is quite annoying to find that the GTX 1650 video card appears to have faulty HDMI outputs as this is a relatively recent purchase (about 2 years ago).