The VGA card is not supported by UEFI driver

jdUnionngarden · 18 Nov 2022

Howdy Folks!

Upon booting this morning I was met with an American Megatrends screen telling me:
The VGA card is not supported by UEFI driver.
CSM (Compatibility Support Module) settings have been changed for better compatibility.
For further adjustments, press [F1] to enter BIOS setup.
If no adjustments needed, press [F2] to confirm the current settings and enter OS directly.
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F2 was the obvious choice and the machine booted normally. So I did a restart and again it booted normally.
Yet, there must be a problem, so I'm looking for advice on my best next step.
Google indicates this is not an unusual issue, but there's no one solution; some apparently want to sell me software, so ...
TIA to all who read this post and to those who provide suggestions/comments.

hsehestedt · 18 Nov 2022

The bottom of the screen in the screenshot pretty much explains. The video BIOS for your adapter does not support pure UEFI mode. As a result, the BIOS enabled the CSM (Compatibility Support Module) in order to support that video adapter.

Your options are as follows:

1) If video adapter firmware update is available, apply it.

2) Obtain a newer video card that has firmware fully compatible with UEFI. Any current video adapter will meet this spec.

3) Live with it as is. There is not really any big negative to having the CSM enabled.

The only real question in my mind is whether Win 11 would complain about this, but frankly, I doubt it.

EDIT: Just saw your specs. That's odd. Your card should definitely be UEFI compatible. Let me research further.

hsehestedt · 18 Nov 2022

Follow-up: I am seeing other people who encountered the same issue that resolved the issue by doing this:

Switch Secure Boot OS Type in the BIOS from "Other OS" to "Windows UEFI Mode".

This also allowed them to turn off CSM.

NOTE: Before making changes to secure boot settings, I would suggest making a current image backup of your OS drive "just in case".

jdUnionngarden · 19 Nov 2022

@hsehestedt
Thanks for your thorough review of my issue. This machine was purchased in June 2019 and has always been UEFI compatible Windows 10. More details below.
**
**>> Might I have a failing video card that should be replaced sooner rather than later?**
**
Or, if it's just the firmware needing an update, would I do that in Device Manager? ... or What procedure should I use to check that out and update if necessary?

Thanks very much,

-----------------------------
FWIW:
PowerSpec G355 Gaming Desktop PC
PowerSpec System Specs
Intel Core i7-9700KF Processor 3.6GHz
NVIDIA GeForce RTX 2060 6GB GDDR6
16GB DDR4-3000 RAM
500GB M.2 SSD
1TB HDD
Intel Dual Band Wireless B/G/N/AC/Bluetooth
Intel® Dual Band Wireless-AC 3168
3rd Gen 802.11ac, Dual Band, 1x1 Wi-Fi + Bluetooth® 4.2
LAN Intel® Integrated 10/100/1000 Ethernet
ASUS DRW-24F1ST 24x Internal CD/DVDR/RW Burner (SKU 229013)
ASUS Z390-P Prime Intel LGA 1151 ATX Motherboard*
*New Replacement: ASUS Prime Z390-P Motherboard, Installed Feb 17, 2021
*Original: ASRock Z390 Pro 4 Motherboard
Realtek High Definition Audio
600 Watt 80 Plus Power Supply
Windows 10 Pro
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hsehestedt · 20 Nov 2022

Did you check the BIOS settings that I noted in my second post?

jdUnionngarden · 20 Nov 2022

@hsehestedt
Here's what I found for BIOS settings (Note: I don't play in the BIOS often and try to avoid trial & error).
Note the warning I got when trying to Disable CSM.
Thanks, I'll await your advice,

Malneb · 21 Nov 2022

jdUnionngarden said:

PowerSpec G355 Gaming Desktop PC
Windows 10 Pro, Ver. 21H2 (OS Build 19044.2130)

Howdy Folks

I'm looking for second opinions on this issue I'd like to address before a possible major failure.
The VGA card is not supported by UEFI driver

TIA to all who read this and to those who reply.

/jdU

How old is the PC? Has it always had this problem? did you just install a new graphics card? Maybe some more information if possible.

Factory reset the Bios would probably be the first thing to try seeing as the other stuff suggested hasn't work.

hsehestedt · 21 Nov 2022

I also have an ASUS computer, so I should have similar settings. I'll look at those when I am back in front of that machine in the morning. I'll let you know what settings to look at.

The modern video card that you have would definitely have a UEFI compatible firmware so I really doubt that would be a part of the problem.

In the meantime, can you think of anything that changed just prior to this issue starting?

Ghot · 21 Nov 2022

@jdUnionngarden

What is your motherboard's BIOS version?

jdUnionngarden · 22 Nov 2022

@hsehestedt
Re: anything that recently changed, 3 weeks ago:
Checking SSD Primary after Scan & Repair Warning (for Peace-of-Mind)
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I performed: SFC /scannow
Results: "Windows Resource Protection found corrupt files and successfully repaired them."
I then installed Hard Disk Sentinel which tells me all is a-okay.
Follow up reply: I have/keep/run current Macrium Reflect images weekly and anytime there is a hiccup of any kind.
Thanks again

@Malneb & @Ghot
Page #4 has most of that info; I'm attaching label.pdf from the MB's box for full details and System Information with BIOS ver., etc. Thank you.