Big audio dropouts-various problems

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  1. Posts : 5
    win10
       #1

    Big audio dropouts-various problems


    Hi



    The last month i face a serious problem.



    My pc has very often huge audio dropouts.

    Sometimes also the system crashes and-or restarts



    I used latencymon and dpclat to identify the problem.The strange is that in dpclat i see the big red values which indicate my problem but in latencymon i don't see any important issue.

    In dpclat i get the message ''Some device drivers on this machine behave bad and will probably cause drop-outs in real-time audio and/or video streams. To isolate the misbehaving driver use Device Manager and disable/re-enable various devices, one at a time. Try network and W-LAN adapters, modems, internal sound devices, USB host controllers, etc.''



    I installed the latest amd chipset drivers,gpu drivers,Rme(audio) drivers.My pc is ''tuned'' for audio.



    I also saw in event viewer and reliability monitor the following errors(among others-i find that those are the most mportant) :



    --LiveKernelEvent Code: 141 Parameter 1: ffffcf86d6fee010 Parameter 2: fffff805774bc188 Parameter 3: 0 Parameter 4: 29c4 OS version: 10_0_19044 Service Pack: 0_0 Product: 256_1 OS Version: 10.0.19044.2.0.0.256.48 Locale ID: 1033



    ---Problem Event Name: LiveKernelEvent Code: 117



    ---Faulting application name: Cubase10.5.exe, version: 10.5.30.365, time stamp: 0x602b282a Faulting module name: ucrtbase.dll,



    ---A TDR has been detected. The application must close. Error code: 7



    ------The description for Event ID 14 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer(i think that i fixed that issue..)





    ----The UevAgentService service terminated with the following service-specific error: The storage control blocks were destroyed





    -----A fatal hardware error has occurred. Reported by component: Processor Core Error Source: Machine Check Exception Error Type: Bus/Interconnect Error Processor APIC ID: 0







    My pc :
    -win10

    -rme raydat audio interface

    CASE coolermaster s600 silencio steel quiet case

    CASE FAN noctua NF-A12x25 ULN 12,1 db (0.82)

    MAINBOARD Asrock x570 steel legend (oxi to wifi!)

    RAM G.Skill TridentZ Neo 32GB DDR4-3600MHz (F4- 3600C16D-32GTZNC)

    CPU AMD 3900x 345 OR AMD 3900XT

    PSU CORSAIR RM850x

    COOLERE Riing Silent 12

    SSD Crusial mx500 2tb X2

    SSD NVMeAdata XPG SX8200 Pro (1TB)
    SSD NVMe Adata XPG SX8200 Pro (2TB)






    LATENCYMON REPORT:



    ____________________________________________________________________________________________________ _____
    CONCLUSION
    ____________________________________________________________________________________________________ _____
    Your system appears to be suitable for handling real-time audio and other tasks without dropouts.
    LatencyMon has been analyzing your system for 0:01:50 (h:mm:ss) on all processors.


    ____________________________________________________________________________________________________ _____
    SYSTEM INFORMATION
    ____________________________________________________________________________________________________ _____
    Computer name: DESKTOP-56I0GSC
    OS version: Windows 10, 10.0, version 2009, build: 19044 (x64)
    Hardware: To Be Filled By O.E.M., To Be Filled By O.E.M.
    BIOS: P3.70
    CPU: AuthenticAMD AMD Ryzen 9 3900X 12-Core Processor
    Logical processors: 24
    Processor groups: 1
    Processor group size: 24
    RAM: 32696 MB total


    ____________________________________________________________________________________________________ _____
    CPU SPEED
    ____________________________________________________________________________________________________ _____
    Reported CPU speed (WMI): 3793 MHz
    Reported CPU speed (registry): 3793 MHz

    Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.


    ____________________________________________________________________________________________________ _____
    MEASURED INTERRUPT TO USER PROCESS LATENCIES
    ____________________________________________________________________________________________________ _____
    The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.

    Highest measured interrupt to process latency (µs): 107.30
    Average measured interrupt to process latency (µs): 4.189922

    Highest measured interrupt to DPC latency (µs): 104.80
    Average measured interrupt to DPC latency (µs): 2.422007


    ____________________________________________________________________________________________________ _____
    REPORTED ISRs
    ____________________________________________________________________________________________________ _____
    Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal.

    Highest ISR routine execution time (µs): 35.124703
    Driver with highest ISR routine execution time: dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation

    Highest reported total ISR routine time (%): 0.000150
    Driver with highest ISR total time: dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation

    Total time spent in ISRs (%) 0.000150

    ISR count (execution time <250 µs): 232
    ISR count (execution time 250-500 µs): 0
    ISR count (execution time 500-1000 µs): 0
    ISR count (execution time 1000-2000 µs): 0
    ISR count (execution time 2000-4000 µs): 0
    ISR count (execution time >=4000 µs): 0


    ____________________________________________________________________________________________________ _____
    REPORTED DPCs
    ____________________________________________________________________________________________________ _____
    DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.

    Highest DPC routine execution time (µs): 150.136567
    Driver with highest DPC routine execution time: ntoskrnl.exe - NT Kernel & System, Microsoft Corporation

    Highest reported total DPC routine time (%): 0.001710
    Driver with highest DPC total execution time: ntoskrnl.exe - NT Kernel & System, Microsoft Corporation

    Total time spent in DPCs (%) 0.004235

    DPC count (execution time <250 µs): 107500
    DPC count (execution time 250-500 µs): 0
    DPC count (execution time 500-10000 µs): 0
    DPC count (execution time 1000-2000 µs): 0
    DPC count (execution time 2000-4000 µs): 0
    DPC count (execution time >=4000 µs): 0


    ____________________________________________________________________________________________________ _____
    REPORTED HARD PAGEFAULTS
    ____________________________________________________________________________________________________ _____
    Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution.

    NOTE: some processes were hit by hard pagefaults. If these were programs producing audio, they are likely to interrupt the audio stream resulting in dropouts, clicks and pops. Check the Processes tab to see which programs were hit.

    Process with highest pagefault count: explorer.exe

    Total number of hard pagefaults 15
    Hard pagefault count of hardest hit process: 6
    Number of processes hit: 4


    ____________________________________________________________________________________________________ _____
    PER CPU DATA
    ____________________________________________________________________________________________________ _____
    CPU 0 Interrupt cycle time (s): 0.620081
    CPU 0 ISR highest execution time (µs): 0.0
    CPU 0 ISR total execution time (s): 0.0
    CPU 0 ISR count: 0
    CPU 0 DPC highest execution time (µs): 120.261534
    CPU 0 DPC total execution time (s): 0.094836
    CPU 0 DPC count: 103132
    ____________________________________________________________________________________________________ _____
    CPU 1 Interrupt cycle time (s): 0.115789
    CPU 1 ISR highest execution time (µs): 0.0
    CPU 1 ISR total execution time (s): 0.0
    CPU 1 ISR count: 0
    CPU 1 DPC highest execution time (µs): 5.329818
    CPU 1 DPC total execution time (s): 0.000015
    CPU 1 DPC count: 9
    ____________________________________________________________________________________________________ _____
    CPU 2 Interrupt cycle time (s): 0.134820
    CPU 2 ISR highest execution time (µs): 0.0
    CPU 2 ISR total execution time (s): 0.0
    CPU 2 ISR count: 0
    CPU 2 DPC highest execution time (µs): 150.136567
    CPU 2 DPC total execution time (s): 0.007795
    CPU 2 DPC count: 2497
    ____________________________________________________________________________________________________ _____
    CPU 3 Interrupt cycle time (s): 0.156693
    CPU 3 ISR highest execution time (µs): 0.0
    CPU 3 ISR total execution time (s): 0.0
    CPU 3 ISR count: 0
    CPU 3 DPC highest execution time (µs): 13.815450
    CPU 3 DPC total execution time (s): 0.000176
    CPU 3 DPC count: 79
    ____________________________________________________________________________________________________ _____
    CPU 4 Interrupt cycle time (s): 0.129739
    CPU 4 ISR highest execution time (µs): 0.0
    CPU 4 ISR total execution time (s): 0.0
    CPU 4 ISR count: 0
    CPU 4 DPC highest execution time (µs): 85.317163
    CPU 4 DPC total execution time (s): 0.003207
    CPU 4 DPC count: 999
    ____________________________________________________________________________________________________ _____
    CPU 5 Interrupt cycle time (s): 0.145226
    CPU 5 ISR highest execution time (µs): 0.0
    CPU 5 ISR total execution time (s): 0.0
    CPU 5 ISR count: 0
    CPU 5 DPC highest execution time (µs): 7.193251
    CPU 5 DPC total execution time (s): 0.000010
    CPU 5 DPC count: 5
    ____________________________________________________________________________________________________ _____
    CPU 6 Interrupt cycle time (s): 0.186712
    CPU 6 ISR highest execution time (µs): 0.0
    CPU 6 ISR total execution time (s): 0.0
    CPU 6 ISR count: 0
    CPU 6 DPC highest execution time (µs): 28.983390
    CPU 6 DPC total execution time (s): 0.000644
    CPU 6 DPC count: 184
    ____________________________________________________________________________________________________ _____
    CPU 7 Interrupt cycle time (s): 0.160430
    CPU 7 ISR highest execution time (µs): 0.0
    CPU 7 ISR total execution time (s): 0.0
    CPU 7 ISR count: 0
    CPU 7 DPC highest execution time (µs): 12.462958
    CPU 7 DPC total execution time (s): 0.000024
    CPU 7 DPC count: 3
    ____________________________________________________________________________________________________ _____
    CPU 8 Interrupt cycle time (s): 0.135660
    CPU 8 ISR highest execution time (µs): 0.0
    CPU 8 ISR total execution time (s): 0.0
    CPU 8 ISR count: 0
    CPU 8 DPC highest execution time (µs): 9.958344
    CPU 8 DPC total execution time (s): 0.000056
    CPU 8 DPC count: 20
    ____________________________________________________________________________________________________ _____
    CPU 9 Interrupt cycle time (s): 0.136264
    CPU 9 ISR highest execution time (µs): 0.0
    CPU 9 ISR total execution time (s): 0.0
    CPU 9 ISR count: 0
    CPU 9 DPC highest execution time (µs): 1.011864
    CPU 9 DPC total execution time (s): 0.000001
    CPU 9 DPC count: 1
    ____________________________________________________________________________________________________ _____
    CPU 10 Interrupt cycle time (s): 0.136794
    CPU 10 ISR highest execution time (µs): 0.0
    CPU 10 ISR total execution time (s): 0.0
    CPU 10 ISR count: 0
    CPU 10 DPC highest execution time (µs): 5.490113
    CPU 10 DPC total execution time (s): 0.000020
    CPU 10 DPC count: 9
    ____________________________________________________________________________________________________ _____
    CPU 11 Interrupt cycle time (s): 0.138879
    CPU 11 ISR highest execution time (µs): 0.0
    CPU 11 ISR total execution time (s): 0.0
    CPU 11 ISR count: 0
    CPU 11 DPC highest execution time (µs): 0.0
    CPU 11 DPC total execution time (s): 0.0
    CPU 11 DPC count: 0
    ____________________________________________________________________________________________________ _____
    CPU 12 Interrupt cycle time (s): 0.150870
    CPU 12 ISR highest execution time (µs): 0.0
    CPU 12 ISR total execution time (s): 0.0
    CPU 12 ISR count: 0
    CPU 12 DPC highest execution time (µs): 0.0
    CPU 12 DPC total execution time (s): 0.0
    CPU 12 DPC count: 0
    ____________________________________________________________________________________________________ _____
    CPU 13 Interrupt cycle time (s): 0.150378
    CPU 13 ISR highest execution time (µs): 0.0
    CPU 13 ISR total execution time (s): 0.0
    CPU 13 ISR count: 0
    CPU 13 DPC highest execution time (µs): 10.649618
    CPU 13 DPC total execution time (s): 0.000012
    CPU 13 DPC count: 2
    ____________________________________________________________________________________________________ _____
    CPU 14 Interrupt cycle time (s): 0.154244
    CPU 14 ISR highest execution time (µs): 0.811495
    CPU 14 ISR total execution time (s): 0.000013
    CPU 14 ISR count: 23
    CPU 14 DPC highest execution time (µs): 14.506723
    CPU 14 DPC total execution time (s): 0.000338
    CPU 14 DPC count: 82
    ____________________________________________________________________________________________________ _____
    CPU 15 Interrupt cycle time (s): 0.155029
    CPU 15 ISR highest execution time (µs): 1.342473
    CPU 15 ISR total execution time (s): 0.000004
    CPU 15 ISR count: 8
    CPU 15 DPC highest execution time (µs): 24.595307
    CPU 15 DPC total execution time (s): 0.000087
    CPU 15 DPC count: 10
    ____________________________________________________________________________________________________ _____
    CPU 16 Interrupt cycle time (s): 0.151255
    CPU 16 ISR highest execution time (µs): 0.0
    CPU 16 ISR total execution time (s): 0.0
    CPU 16 ISR count: 0
    CPU 16 DPC highest execution time (µs): 10.158713
    CPU 16 DPC total execution time (s): 0.000026
    CPU 16 DPC count: 8
    ____________________________________________________________________________________________________ _____
    CPU 17 Interrupt cycle time (s): 0.153566
    CPU 17 ISR highest execution time (µs): 0.0
    CPU 17 ISR total execution time (s): 0.0
    CPU 17 ISR count: 0
    CPU 17 DPC highest execution time (µs): 0.0
    CPU 17 DPC total execution time (s): 0.0
    CPU 17 DPC count: 0
    ____________________________________________________________________________________________________ _____
    CPU 18 Interrupt cycle time (s): 0.147141
    CPU 18 ISR highest execution time (µs): 0.0
    CPU 18 ISR total execution time (s): 0.0
    CPU 18 ISR count: 0
    CPU 18 DPC highest execution time (µs): 5.960981
    CPU 18 DPC total execution time (s): 0.000012
    CPU 18 DPC count: 6
    ____________________________________________________________________________________________________ _____
    CPU 19 Interrupt cycle time (s): 0.139375
    CPU 19 ISR highest execution time (µs): 0.0
    CPU 19 ISR total execution time (s): 0.0
    CPU 19 ISR count: 0
    CPU 19 DPC highest execution time (µs): 0.0
    CPU 19 DPC total execution time (s): 0.0
    CPU 19 DPC count: 0
    ____________________________________________________________________________________________________ _____
    CPU 20 Interrupt cycle time (s): 0.337755
    CPU 20 ISR highest execution time (µs): 35.124703
    CPU 20 ISR total execution time (s): 0.003774
    CPU 20 ISR count: 188
    CPU 20 DPC highest execution time (µs): 75.158450
    CPU 20 DPC total execution time (s): 0.004191
    CPU 20 DPC count: 394
    ____________________________________________________________________________________________________ _____
    CPU 21 Interrupt cycle time (s): 0.159532
    CPU 21 ISR highest execution time (µs): 14.937516
    CPU 21 ISR total execution time (s): 0.000023
    CPU 21 ISR count: 2
    CPU 21 DPC highest execution time (µs): 2.244134
    CPU 21 DPC total execution time (s): 0.000005
    CPU 21 DPC count: 4
    ____________________________________________________________________________________________________ _____
    CPU 22 Interrupt cycle time (s): 0.193442
    CPU 22 ISR highest execution time (µs): 30.916952
    CPU 22 ISR total execution time (s): 0.000129
    CPU 22 ISR count: 10
    CPU 22 DPC highest execution time (µs): 37.288690
    CPU 22 DPC total execution time (s): 0.000346
    CPU 22 DPC count: 42
    ____________________________________________________________________________________________________ _____
    CPU 23 Interrupt cycle time (s): 0.166108
    CPU 23 ISR highest execution time (µs): 26.238334
    CPU 23 ISR total execution time (s): 0.000026
    CPU 23 ISR count: 1
    CPU 23 DPC highest execution time (µs): 17.742684
    CPU 23 DPC total execution time (s): 0.000063
    CPU 23 DPC count: 14
    ____________________________________________________________________________________________________ _____









    So...What do you suggest?

    thanks in advance
    Attached Thumbnails Attached Thumbnails Big audio dropouts-various problems-cpus-1-jpeg.jpg   Big audio dropouts-various problems-drivers-1-jpeg.jpg  
      My Computer


  2. Posts : 1,594
    win10 home
       #2

    In the search box,type in ---dxdiag --- and check through the pages.
    From the Display page,note the driver details ,shown on the right side and visit the maker's site only.Download that driver,or later if available,then in Device Manager >Display Adapter,uninstall the driver presently shown and install the new one.
    If preferred,use Display Driver Uninstaller [DDU] in Safe Mode to do that for you.
    In Poweshell>as administrator,run ----dism /online /cleanup-image /restorehealth ---to clean Win 10 files which may be corrupted.
    When it has finished,then run ---sfc /scannow ---to confirm success.
    Timeout Detection and Recovery [TDR] along witth ---nvlddmkm---is a reasonable indicator of graphic driver corruption.
    The default time setting [2 seconds ]for TDR can be varied in the Registry.I'm not a fan of that method.
    Also try Settings >Update & Security >Troubleshoot > Additional Troubleshooters.
      My Computer


  3. Posts : 5
    win10
    Thread Starter
       #3

    joeandmarg0 said:
    In the search box,type in ---dxdiag --- and check through the pages.
    From the Display page,note the driver details ,shown on the right side and visit the maker's site only.Download that driver,or later if available,then in Device Manager >Display Adapter,uninstall the driver presently shown and install the new one.
    If preferred,use Display Driver Uninstaller [DDU] in Safe Mode to do that for you.
    In Poweshell>as administrator,run ----dism /online /cleanup-image /restorehealth ---to clean Win 10 files which may be corrupted.
    When it has finished,then run ---sfc /scannow ---to confirm success.
    Timeout Detection and Recovery [TDR] along witth ---nvlddmkm---is a reasonable indicator of graphic driver corruption.
    The default time setting [2 seconds ]for TDR can be varied in the Registry.I'm not a fan of that method.
    Also try Settings >Update & Security >Troubleshoot > Additional Troubleshooters.
    Hi
    I ve already tried 2-3 different gpu driver versions.
    Dxdiag seemed ok..how should i identify a problem there?
    which additional troubleshooters should i use?

    - - - Updated - - -



    - - - Updated - - -

    here is the dpclat view and latencymon view that seems that only dpclat identifies the problem.The problem is audible
      My Computer


  4. Posts : 1,594
    win10 home
       #4

    In dxdiag,the Notes section on each page indicate the existence of a problem.
    Use the audio and video additional troubleshooters.Given the state of your system,working through them all could be helpful.Does not take too much time.
    Check in Device Manager and see if there are any flags and then check in Reliability History for reports,in particular, Critical Events.
    I'm not familiar with dpclat or latencymon,so cannot comment on their findings.
    What results did you get from dism and sfc?
      My Computer


  5. Posts : 5
    win10
    Thread Starter
       #5

    joeandmarg0 said:
    In dxdiag,the Notes section on each page indicate the existence of a problem.
    Use the audio and video additional troubleshooters.Given the state of your system,working through them all could be helpful.Does not take too much time.
    Check in Device Manager and see if there are any flags and then check in Reliability History for reports,in particular, Critical Events.
    I'm not familiar with dpclat or latencymon,so cannot comment on their findings.
    What results did you get from dism and sfc?
    i checked the additional troubleshooters.No problem found.
    No red flags in device manager.
    None problem found in dxdiag
    dism and sfc reported that everything was good.
      My Computer


  6. Posts : 2,585
    Win 11
       #6

    Are you disabling internet (NIC) when you use the DAW. I had some dropouts with internet enabled in my DAW operation but none when internet disabled.

    I have an MOTU interface unit and use Cakewalk and Studio One 4.6 Pro DAWs.
      My Computers


  7. Posts : 5
    win10
    Thread Starter
       #7

    fireberd said:
    Are you disabling internet (NIC) when you use the DAW. I had some dropouts with internet enabled in my DAW operation but none when internet disabled.

    I have an MOTU interface unit and use Cakewalk and Studio One 4.6 Pro DAWs.
    i have dropouts even withthe windows media player.it is very strange.Yes,i ve tried to disable the ethernet.
      My Computer


  8. Posts : 2,585
    Win 11
       #8

    DPC latency checker, unless its been updated, is invalid for Win 10. Probably why it shows error and Latency Mon does not.

    Given Latency Mon does not flag any problems and other system problems including crashing, Latency is probably not the issue and its other PC hardware and/or software problems.
      My Computers


  9. Posts : 5
    win10
    Thread Starter
       #9

    fireberd said:
    DPC latency checker, unless its been updated, is invalid for Win 10. Probably why it shows error and Latency Mon does not.

    Given Latency Mon does not flag any problems and other system problems including crashing, Latency is probably not the issue and its other PC hardware and/or software problems.
    yes,dpclat is outdated but everytime an audio dropout occurs,dpclat hits red values.....
      My Computer


  10. Posts : 19
    Windows 10 Home
       #10

    musictech said:
    yes,dpclat is outdated but everytime an audio dropout occurs,dpclat hits red values.....
    High DPC Latency causes extremely sound stuttering!
      My Computer


 

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