1.    25 Aug 2015 #1
    Join Date : Aug 2015
    Annapolis, MD
    Posts : 51
    Windows 10

    Display cut off at bottom of the screen


    I just completed W10 installation and it seems to be working, but the bottom of the display is cut off. I shifted the task bar to the right side or otherwise I couldn't see it. Still annoying. I have a ATI Radeon HD 4350 video card with 512 MB memory and a Dell ST2410 (analog) monitor running at 1920 x 1080 59 Hz. Any ideas on how to fix this?
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  2.    25 Aug 2015 #2
    Join Date : May 2015
    Posts : 1,647
    Win 10 X64 Pro 15063

    What drivers show for the Display Adapter in Device Manager?

    If they're the Microsoft Basic drivers, you may do better with drivers downloaded directly from AMD. The HD 4350 has "legacy" status, so you may have to try the Windows 8 drivers:

    Legacy
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  3.    26 Aug 2015 #3
    Join Date : Aug 2015
    Annapolis, MD
    Posts : 51
    Windows 10
    Thread Starter

    The driver I have is an AMD supplied driver. I don't know if I should try downloading the W8 drivers or not. I don't want to make things worse. The computer is a desk top so I could potentially replace the graphics card with something more compatible with W10, but that would mean more expense and judging by the problems people have expressed in this forum regarding graphics driver compatibilities with W10 I am hesitant to pull that trigger. Do you have suggestions on the route most likely to succeed?

    The computer is a Dell Studio Series XPS 9000 with Intel Core i7-920 CPU (8MB L3 cache 2.66GHz) with 8GB DDR3 SDRAM at 1066 MHz.
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  4.    26 Aug 2015 #4
    Join Date : Aug 2015
    Annapolis, MD
    Posts : 51
    Windows 10
    Thread Starter

    I opted to get a new graphics card. Sometimes you gotta bite the bullet.
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  5.    26 Aug 2015 #5
    Join Date : May 2015
    Posts : 1,647
    Win 10 X64 Pro 15063

    Quote Originally Posted by Augi1 View Post
    The driver I have is an AMD supplied driver. I don't know if I should try downloading the W8 drivers or not. I don't want to make things worse. The computer is a desk top so I could potentially replace the graphics card with something more compatible with W10, but that would mean more expense and judging by the problems people have expressed in this forum regarding graphics driver compatibilities with W10 I am hesitant to pull that trigger. Do you have suggestions on the route most likely to succeed?

    The computer is a Dell Studio Series XPS 9000 with Intel Core i7-920 CPU (8MB L3 cache 2.66GHz) with 8GB DDR3 SDRAM at 1066 MHz.
    Most likely to succeed? I haven't the nerve to declare that. I have installed 10 on exactly 3 systems, all of which I own.

    I've used both AMD (ATI) and nVidia graphics cards. I somewhat prefer NVidia's drivers. You can buy (Computer Parts, Laptops, Electronics, and More - Newegg.com, for example) nVidia 610 cards for less than $50US. A GTX 750 might be better (Start at < $100). The current entry level card in the 900 series is the GTX 950.

    Your PC has a 475W power supply. Dell sold it with a Radeon 4870 card, which has a max thermal dissipation over 150W. All of the above cards use well less than that.

    Do you really have 8GB of RAM? The 9000 has an X58 chipset, which supports triple channel RAM. I'd expect 6GB (3X2) or 12GB (3X4).
    Last edited by bobkn; 26 Aug 2015 at 22:38.
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  6.    28 Aug 2015 #6
    Join Date : Aug 2015
    Annapolis, MD
    Posts : 51
    Windows 10
    Thread Starter

    Quote Originally Posted by bobkn View Post
    Most likely to succeed? I haven't the nerve to declare that. I have installed 10 on exactly 3 systems, all of which I own.

    I've used both AMD (ATI) and nVidia graphics cards. I somewhat prefer NVidia's drivers. You can buy (Computer Parts, Laptops, Electronics, and More - Newegg.com, for example) nVidia 610 cards for less than $50US. A GTX 750 might be better (Start at < $100). The current entry level card in the 900 series is the GTX 950.

    Your PC has a 475W power supply. Dell sold it with a Radeon 4870 card, which has a max thermal dissipation over 150W. All of the above cards use well less than that.

    Do you really have 8GB of RAM? The 9000 has an X58 chipset, which supports triple channel RAM. I'd expect 6GB (3X2) or 12GB (3X4).

    I do have 8GB DDR3 SDRAM at 1066 MHz. The CPU is an Intel Core i7-920 processor @2.67GHz. Actually the card I had/have is an ATI Radeon HD 4350 512MB which came with the machine. I do not do any gaming so it has worked fine for me. However, it does not love Windows 10.

    I spoke with VisionTEK and they recommended a VisionTEK (AMD) Radeon R7 250, which is what I bought. I did verify that Windows 10 drivers are available for this card. The price was a little less than $100. I will post again when I get it installed and let you know how things worked out. Right now it's in the mail.
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  7.    29 Aug 2015 #7
    Join Date : Aug 2015
    Annapolis, MD
    Posts : 51
    Windows 10
    Thread Starter

    I replaced my old graphics card with a Radeon R7 250 1GB card. Drivers are updated and all is good. Thanks for your help. I must admit the upgrade to W10 did not go smoothly for me. Most of the problems I had, and there were others, were based on a graphics card that would not support W10. This was not identified on the system check provided by Microsoft. A word of warning to those who are updating their systems. Check your components individually, especially the graphics card, to be sure that they will support W10 before you pull the trigger to upgrade. Do not put your faith in the system checker.
      My ComputerSystem Spec

 


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