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#1
Replacing bad Radeon Video Card
I have a Dell XPS 8940 running Windows 10 Pro (64) and the Radeon RX5600 it has installed by Dell has had an intermittent problem (the driver appears to crash every once in a while). After much research and reinstalling, completely uninstalling and reinstalling the video driver, I finally called Dell and they sent me a replacement RX5600.
Today I tried installing the replacement video card and it had no output from any DP port nor from its HDMI port. So I opened the case again removed the card, inspected the connectors and reinstalled it again. Still no video from any port. So I reinstalled the original card and all video outputs work fine. The new card gets warm so I know it has to be getting power. Unless there is now some secret Windows 10 or Radeon method for swapping video cards then the "new" card has to be defective out of the box.
Does anyone think there is something I'm missing, and if yes, can you share that secret with me (and anyone else reading this thread)?