Windows Update shows wrong video driver

i386 · 03 Oct 2021

Win version Windows 10 21h1 19043.1266

Hello I have removed the ATI Video card that came preinstall in this system to a Nvidia GeForce 1050Ti.

I search for Windows Update it finds the old video card driver

Windows Update shows wrong video driver-no-longer-have.jpg

ATI Radeon HD 7450. And yes I did uninstall the remove all hardware from Device Manager before installing new card.

HP Compaq Elite 8300 CMT

Device name Chris-HP Processor Intel(R) Core(TM) i5-3470 CPU @ 3.20GHz 3.20 GHz Installed RAM 8.00 GB Device ID 547CE5EA-1701-4AC0-8399-C743CAF14387Product ID 00330-50000-00000-AAOEMSystem type 64-bit operating system, x64-based processor Pen and touch No pen or touch input is available for this display

Edition Windows 10 Pro Version 21H1Installed on ‎5/‎7/‎2021OS build 19043.1266Experience Windows Feature Experience Pack 120.2212.3920.0

MaloK · 03 Oct 2021

Drivers

Helmut · 04 Oct 2021

You need to uninstall all AMD video drivers and any AMD specific video applications from:

Settings > Apps & features > click on the entry > uninstall.

I would also remove the system mod you have for a very old Start Menu, just to make sure it is not interfering with the procedure.
Restart.

It will probably disappear in time after diagnostic data has been sent to MS.
If you have further system mods that prevent that then do what you need to do so that MS gets the proper info.

i386 · 04 Oct 2021

MaloK said:

Drivers

@Malo
I do not understand what you mean by "drivers" I have installed the correct nVidia1050ti drivers. I see that "drivers" is a link. But they are installed.

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Helmut said:

You need to uninstall all AMD video drivers and any AMD specific video applications from:

Settings > Apps & features > click on the entry > uninstall.

I would also remove the system mod you have for a very old Start Menu, just to make sure it is not interfering with the procedure.
Restart.

It will probably disappear in time after diagnostic data has been sent to MS.
If you have further system mods that prevent that then do what you need to do so that MS gets the proper info.

@Helmut

There is nothing related to AMD in settings > Apps & features. Also the Start Menu is not anything to do with it.
I DO NOT like the new start menu's and I WILL NOT be forced to use the new style menu. When Windows 10 first came out I saw it said "Start menu is back" That makes me cringe because it's not back. But now it is because the program I have is "Start is Back" I paid for the program and I do not thing it has anything to do with the issue.

f23948 · 04 Oct 2021

Don't download and install driver from Microsoft and/or Windows Update. I would to download and install from manufacturer
How to Enable or Disable Including Driver Updates in Windows Update in Windows 10

i386 · 04 Oct 2021

f23948 said:

Don't download and install driver from Microsoft and/or Windows Update. I would to download and install from manufacturer
How to Enable or Disable Including Driver Updates in Windows Update in Windows 10

People are not understanding. This device has been removed I put in another Video Card. But Windows Update still see's the old card. How do I get it to not show at all on Windows Updates? I thought about installing and then removing it again.
Also on this forum only my mouse curser seems to jump. I think it is the auto save feature. A minute ago it jumped while I was typing it jumped up to the quoted text. I had to cancel and retype what I had typed. This happens on this forum only.

MaloK · 04 Oct 2021

Pls re-read post #3

i386 · 04 Oct 2021

[QUOTE=MaloK;2306321]Pls re-read post #3[/QUOT
Please read post # 4 and # 6. Now I am getting very annoyed. I have

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MaloK said:

Pls re-read post #3

Please read post # 4 and # 6. Now I am getting very annoyed. I have already said it was not in settings and apps.

MaloK · 04 Oct 2021

Helmut said:

It will probably disappear in time after diagnostic data has been sent to MS.
If you have further system mods that prevent that then do what you need to do so that MS gets the proper info.

that

paulco · 04 Oct 2021

Check in 'Control panel > Programs > Uninstall....' to make sure AMD software is gone.
Also might want to check 'Local disk' for any AMD leftover folders/files.