AMD Error 184

I tried to install new drivers for the AMD A8-6410 with Radeon R5 graphics, but I kept on getting error 184 - unsupported operating system. I did DDU in safe mode to clean out old drivers, but I keep getting the same error. I'm on Windows 10 64 bit version 1803. How will I be able to fix error 184?

https://www.amd.com/en/support/kb/faq/gpu-kb184

Did you download the 32 bit (x86) drivers by mistake?

I'm a bit confused as to what drivers support the A8-6410, whether the latest (21.6.2) wwould be OK or whether you'd need "legacy" drivers. The safest course may be to use the latest driver from HP for your (unidentified) laptop.

bobkn said:

https://www.amd.com/en/support/kb/faq/gpu-kb184

Did you download the 32 bit (x86) drivers by mistake?

I'm a bit confused as to what drivers support the A8-6410, whether the latest (21.6.2) wwould be OK or whether you'd need "legacy" drivers. The safest course may be to use the latest driver from HP for your (unidentified) laptop.

I downloaded the 64 bit drivers.

But where did you get the drivers from?

Gurn Blanston said:

But where did you get the drivers from?

AMD

Tony2005 said:

AMD

Which drivers?

It's unclear to me that 21.6.2 will support your graphics. If not, it's unfortunate that AMD doesn't provide a clearer error message.

21.5.2 driver

May be the problem is with using an EOL build.
AMD possibly remove newer driver compatibility with old builds ?

I think so.

Seems the solution may be upgrade to newer windows build first, then see if driver installs.
If MS no longer support your build, then app/driver devs. would most likely follow suit ?