Windows 10: Don't purchase a hp pc< mine's ") month old and not upgradable

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  1.    21 Aug 2015 #21

    Based on your system specs you don't need that card. Try removing it and use the graphics from the APU.
      My ComputerSystem Spec


  2. Posts : 192
    Windows 10 Home 64 bit
       21 Aug 2015 #22

    This may be basic but make sure that the monitor cable is connected to the graphics card itself and not to the built in port of the motherboard. The system specs for that machine state that the two graphics cards can not be used at the same time and the one in the APU is supposed to get disabled automatically when a discrete card is installed.

    EDIT:
    Looking up comparisons of the 2 cards, I find that the integrated 7560D is considerably more powerful than the discrete 7450. Why HP would put in a discrete card that is weaker than the integrated one is beyond me when it's clearly stated that they can not be used in a dual configuration. What I would do, is remove the 7450 card which should enable the integrated graphics, download the 15.7.1 driver package from AMD and install it. You should be good to go.
    Last edited by Dch48; 21 Aug 2015 at 15:00.
      My ComputerSystem Spec


  3. Posts : 3,506
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3
       21 Aug 2015 #23

    just a test ...

    Click image for larger version. 

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      My ComputerSystem Spec

  4.    21 Aug 2015 #24

    Dch48 said: View Post
    This may be basic but make sure that the monitor cable is connected to the graphics card itself and not to the built in port of the motherboard. The system specs for that machine state that the two graphics cards can not be used at the same time and the one in the APU is supposed to get disabled automatically when a discrete card is installed.

    EDIT:
    Looking up comparisons of the 2 cards, I find that the integrated 7560D is considerably more powerful than the discrete 7450. Why HP would put in a discrete card that is weaker than the integrated one is beyond me when it's clearly stated that they can not be used in a dual configuration. What I would do, is remove the 7450 card which should enable the integrated graphics, download the 15.7.1 driver package from AMD and install it. You should be good to go.
    I don't know for certain why they would have added an inferior discrete card.

    One thing: the motherboard I/O panel has VGA and DVI outputs. The discrete graphics card has DVI and HDMI. Looks like RodA's monitor supports VGA, DVI, and HDMI. If RodA is using a DVI cable, a little minor surgery (on the PC: swapping ports, removing the discrete graphics card) ought to fix the problem.
      My ComputerSystem Spec


  5. Posts : 192
    Windows 10 Home 64 bit
       21 Aug 2015 #25

    bobkn said: View Post
    I don't know for certain why they would have added an inferior discrete card.

    One thing: the motherboard I/O panel has VGA and DVI outputs. The discrete graphics card has DVI and HDMI. Looks like RodA's monitor supports VGA, DVI, and HDMI. If RodA is using a DVI cable, a little minor surgery (on the PC: swapping ports, removing the discrete graphics card) ought to fix the problem.
    Maybe that's why they put the discrete card in. To provide an HDMI port for a monitor with built in speakers. If that is what he has and he takes that card out, he will have no sound unless he has or gets a set of speakers to plug into the sound jacks on the motherboard. I would do it if it were my computer but it's up to him of course. Using the integrated graphics will give much greater performance in games and other graphics intensive applications.
      My ComputerSystem Spec


  6. Posts : 705
    Windows 10 Pro x64
       21 Aug 2015 #26

    @OP

    If you have finished watching tv and have come back to take a look, then the suggestions above are really helpful. Remove the card, stick it on ebay and you'll find the graphics output will have improved. The graphics card is essentially useless to you, unless you don't have a monitor. In which case buying some inexpensive speakers will solve the problem. The speakers on a standard TV are usually rubbish anyhow.

    Conclusion:
    You have the opportunity here to improve the performance of your pc for little or no cost.
      My ComputerSystem Spec

  7.    22 Aug 2015 #27

    damocles said: View Post
    My Hp upgraded without any issues.
    So what? Mine crashed and was left in an unusable state. Every PC is different.
      My ComputerSystem Spec


  8. Posts : 705
    Windows 10 Pro x64
       22 Aug 2015 #28

    Mark Phelps said: View Post
    So what? Mine crashed and was left in an unusable state. Every PC is different.
    I still have to upgrade my old hp from XP to either Win7 or Win8 via a clean install (I have spare licenses to do this), and then upgrade to Win10. When I finally get around to this I will DEFINITELY be keeping all my fingers and toes crossed lol
      My ComputerSystem Spec

  9.    22 Aug 2015 #29

    I stopped buying pre-built computers back in the days of "Compaq"'s hay days. I bought a Compaq, came home all excited and when I tried to install the extra "cards" that I needed to install, I found out that the 5 open slots in the back really meant that I could install 2 cards at a time, trying to install anything else and they wouldn't fit at the same time.
    Never bought another pre-built since, (other than laptops of course, but I stick to the high end laptops if I'm going to buy a laptop now).
      My ComputerSystem Spec

  10.    22 Aug 2015 #30

    Mark Phelps said: View Post
    So what? Mine crashed and was left in an unusable state. Every PC is different.
    Nice attitude mate.
      My ComputerSystem Spec


 
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