Video Dropping Out - Help

  1. Posts : 1

    Video Dropping Out - Help

    Somewhat randomly, every few days and sometimes as frequently as 2-3 times a day the video system of my Dell XPS 8930 (Win10 with all updates) seems to shut down the video system. The visual symptom is that both my monitors act very similar to having their data cables from the PC unplugged, then plugged back in 1-2 seconds later. The screens go black then come back - as they were before. My 4K monitor is using the internal graphics adapter and my second monitor is using the GTX1050TI PCIe card. Both monitors always do it together.

    Most of the time there is a full recovery after the 1-2 second delay - I just go on working. However, sometimes a running app or two will die or lock up when the event happens. It usually happens when I have several apps running and then have let the machine go idle for over 10 or so minutes, then start working again. Not positive but it seems to happen when after being idle a bit I do something that needs the disk. I think this because often (not always) I hear a noise from the bay area of the tower like something mechanical started to spin up. Could be the optical drive.

    It's been doing this about a year - but is slowly getting more frequent and lasting longer. One time the screens were black for about a minute.

    Other than this the machine is working perfectly, performance is good, startup time is good - runs great.

    Any ideas how to debug this?
      My Computer

  2. Posts : 512
    Windows 10

    Sounds like your resources are being stretched to the limit.
    Open Task Manager & see what is happening.
      My Computer


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