Display and Audio problems after reinstall


  1. Rfraser129
    Posts : 6
    Windows 10
       New #1

    Display and Audio problems after reinstall


    I expect this to be an oversight that i've made but after reinstalling windows 10 on a new HDD, I am having problems recieving any audio and I am getting a black border round the edge of the display. Before the reinstall it all worked fine. I had a toshiba 43 4k tv connected via hdmi to the graphics card and it worked no problem.

    Im guessing its some kind of driver problem, as when i go to Device Manager, the display is showing as "Microsoft Basic Display Adapter" and is unable to find any new updated drivers.

    I've tried using Driver Booster to automatically update it, and it found and installed a new driver and it worked, until it required a restart and now i am back to where i was before.

    Driver booster is showing all upto date.

    Its an aging machine, I'm not even sure which type of graphics card its got but here is an copy of the dxdiag.exe




    ------------------
    System Information
    ------------------
    Time of this report: 4/14/2021, 16:27:50
    Machine name: DESKTOP-4GLPC8A
    Machine Id: {07247422-2A80-46C0-AB6D-64FA130383DD}
    Operating System: Windows 10 Home 64-bit (10.0, Build 19042) (19041.vb_release.191206-1406)
    Language: English (Regional Setting: English)
    System Manufacturer: ASUSTeK COMPUTER INC.
    System Model: K30BF_M32BF_A_F_K31BF
    BIOS: BIOS Date: 01/06/15 13:41:27 Ver: 04.06 (type: BIOS)
    Processor: AMD A6-6400K APU with Radeon(tm) HD Graphics (2 CPUs), ~3.9GHz
    Memory: 6144MB RAM
    Available OS Memory: 6084MB RAM
    Page File: 4095MB used, 3652MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 12
    DX Setup Parameters: Not found
    User DPI Setting: 96 DPI (100 percent)
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    Miracast: Not Available
    Microsoft Graphics Hybrid: Not Supported
    DirectX Database Version: 1.0.8
    DxDiag Version: 10.00.19041.0928 64bit Unicode

    ------------
    DxDiag Notes
    ------------
    Display Tab 1: Your PC is using the Microsoft Basic Display Adapter. For the best experience, get the latest drivers from Windows Update or from your hardware manufacturer's website. For more information search for 'Microsoft Basic Display Adapter'
    Sound Tab 1: No problems found.
    Input Tab: No problems found.

    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    ---------------
    Display Devices
    ---------------
    Card name: Microsoft Basic Display Adapter
    Manufacturer: (Standard display types)
    Chip type: NVIDIA
    DAC type: NVIDIA Corporation
    Device Type: Display-Only Device (POST)
    Device Key: Enum\PCI\VEN_10DE&DEV_1049&SUBSYS_84A31043&REV_A1
    Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
    Device Problem Code: No Problem
    Driver Problem Code: Unknown
    Display Memory: 3041 MB
    Dedicated Memory: 0 MB
    Shared Memory: 3041 MB
    Current Mode: 1920 x 1080 (32 bit) (64Hz)
    HDR Support: Not Supported
    Display Topology: Internal
    Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
    Color Primaries: Red(0.000000,0.000000), Green(0.000000,0.000000), Blue(0.000000,0.000000), White Point(0.000000,0.000000)
    Display Luminance: Min Luminance = 0.000000, Max Luminance = 0.000000, MaxFullFrameLuminance = 0.000000
    Monitor Name: Generic Non-PnP Monitor
    Monitor Model: unknown
    Monitor Id:
    Native Mode: unknown
    Output Type: Other
    Monitor Capabilities: HDR Not Supported
    Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
    Advanced Color: Not Supported
    Driver Name: c:\windows\system32\driverstore\filerepository\basicdisplay.inf_amd64_65ab9a260dbf7467\basicdisplay. sys
    Driver File Version: 10.00.19041.0868 (English)
    Driver Version: 10.0.19041.868
    DDI Version: 12
    Feature Levels: 12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
    Driver Model: WDDM 1.3
    Hardware Scheduling: Supported:False Enabled:False
    Graphics Preemption: DMA
    Compute Preemption: DMA
    Miracast: Not Supported by Graphics driver
    Detachable GPU: No
    Hybrid Graphics GPU: Not Supported
    Power P-states: Not Supported
    Virtualization: Not Supported
    Block List: No Blocks
    Catalog Attributes: N/A
    Driver Attributes: Final Retail
    Driver Date/Size: 21/06/2006 01:00:00, 68608 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp: Unknown
    Device Identifier: {D7B71AF4-43CC-11CF-9261-616AAFC2C735}
    Vendor ID: 0x1414
    Device ID: 0x008C
    SubSys ID: 0x00000000
    Revision ID: 0x0000
    Driver Strong Name: display.inf:10809047d4324726:MSBDA:10.0.19041.868:PCI\CC_0300
    Rank Of Driver: 00FB2006
    Video Accel:
    DXVA2 Modes: Unknown
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    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    D3D9 Overlay: Not Supported
    DXVA-HD: Not Supported
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled
    MPO MaxPlanes: 1
    MPO Caps: Not Supported
    MPO Stretch: Not Supported
    MPO Media Hints: Not Supported
    MPO Formats: Not Supported
    PanelFitter Caps: Not Supported
    PanelFitter Stretch: Not Supported

    -------------
    Sound Devices
    -------------
    Description: Headphones (High Definition Audio Device)
    Default Sound Playback: Yes
    Default Voice Playback: Yes
    Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_10438624&REV_1003
    Manufacturer ID: N/A
    Product ID: N/A
    Type: N/A
    Driver Name: HdAudio.sys
    Driver Version: 10.0.19041.264 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 09/05/2020 01:00:00, 430080 bytes
    Other Files:
    Driver Provider: Microsoft
    HW Accel Level: Emulation Only
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No
      My Computer
    Quote Quote

  3. dalchina
    Posts : 42,988
    Win 10 Pro (22H2) (2nd PC is 22H2)
       New #2

    Hi, focussing purely on specifications:
    a. Unfortunately you seem not to have given either make or model of the PC- or even whether it's a laptop or a desktop or...

    In the Tutorial section, you will find
    Collecting System Specifications in Windows

    Please use that to collect information, then fill them in.
    System Specs - Fill in at Ten Forums

    Compare 'My computers' under my post.

    Thanks.

    What build were you running before you clean installed Win 10, noting you are now running build 20H2?

    Assuming your PC was not custom built, please post a link to its driver download page on the manufacturer's site.
      My Computers
    Quote Quote

  4. Rfraser129
    Posts : 6
    Windows 10
    Thread Starter
       New #3

    Updated. Not sure which build it was sorry.
      My Computer
    Quote Quote

  6. dalchina
    Posts : 42,988
    Win 10 Pro (22H2) (2nd PC is 22H2)
       New #4

    Thanks. The mother board appears to be from around 2015, though you say it's ageing...it came with Win 8.
    Did you think it was older?

    * You've not given a model for the PC as such (sticker on the back perhaps?).

    From the specs you've given it seems there's a GPU integrated with the CPU. I guess that's perhaps missing a driver.

    * Again, a link to the manufacturer's driver download page would help. I can't look that up for you without a model number.

    * Please post a screenshot of your Device Manager. Are any items shown as missing drivers?
      My Computers
    Quote Quote

  7. Rfraser129
    Posts : 6
    Windows 10
    Thread Starter
       New #5

    Thanks. The mother board appears to be from around 2015, though you say it's ageing...it came with Win 8.
    Did you think it was older?

    -No, that's about right

    * You've not given a model for the PC as such (sticker on the back perhaps?).

    Display and Audio problems after reinstall-ss3.jpgDisplay and Audio problems after reinstall-ss2.jpg

    From the specs you've given it seems there's a GPU integrated with the CPU. I guess that's perhaps missing a driver.

    * Again, a link to the manufacturer's driver download page would help. I can't look that up for you without a model number.

    I'm not sure , been looking for this

    * Please post a screenshot of your Device Manager. Are any items shown as missing drivers?

    All seems up to date?

    Display and Audio problems after reinstall-ss1.png

    Thanks
      My Computer
    Quote Quote

  8. dalchina
    Posts : 42,988
    Win 10 Pro (22H2) (2nd PC is 22H2)
       New #6

    Driver downloads- including Win 10... assuming I have the right one:
    M32BF - Support

    The VGA driver may be of interest... there may be something the manufacturer provides which you don't have from a clean install.

    A Video Graphics Array (VGA) driver is a type of software on a Personal Computer (PC) or cellphone that controls a video device. ... VGA drivers specifically are used to control information that is sent to a monitor or other visual display.
    There may be some sort of Asus update utility there in the Utilties section. Sometimes a manufacturer provides a system update program to check updates from their site.

    Note the driver list for Win 8.1 is more complete.
      My Computers
    Quote Quote

  9. Rfraser129
    Posts : 6
    Windows 10
    Thread Starter
       New #7

    Exactly what i was looking for. I knew it would be something simple. Many thanks for your help.
      My Computer
    Quote Quote

  10. dalchina
    Posts : 42,988
    Win 10 Pro (22H2) (2nd PC is 22H2)
       New #8

      My Computers
    Quote Quote

 

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