AMD Radeon Control Centre Software Suddenly Won't Open

  1. Gurn Blanston's Avatar
    Posts : 324
    Win10 Pro x64
       #1

    AMD Radeon Control Centre Software Suddenly Won't Open


    As the title describes, I can no longer open my AMD control panel. If I try, I just get the spinning donut and then nothing. I do however, get a error in the event viewer:

    AMD Radeon Control Centre Software Suddenly Won't Open-service.jpg

    This software used to sit in my system tray, but not any more.

    I have tried rolling back versions, SFC /scannow, checking services, installing the latest via an AMD factory reset, updating Windows (Build 19042), etc...

    Nothing seems to work, and I would like to get it working again so I can set parameters on my graphics cards.

    Help? (please)
      My Computer

  2. MisterEd's Avatar
    Posts : 506
    Windows 10 Pro 64-bit v20H2
       #2

    I download my AMD driver here

    AMD Drivers and Support
    https://www.amd.com/en/support

    Are you saying you can't see this?

    AMD Radeon Control Centre Software Suddenly Won't Open-2021_04_08_04_50_131.jpg
      My Computers

  3. Gurn Blanston's Avatar
    Posts : 324
    Win10 Pro x64
    Thread Starter
       #3

    That's right. I can't see that. And I got my driver from the same place as you.

    I can't figure out what's going on.
      My Computer

  4. MisterEd's Avatar
    Posts : 506
    Windows 10 Pro 64-bit v20H2
       #4

    Gurn Blanston said:
    That's right. I can't see that. And I got my driver from the same place as you.

    I can't figure out what's going on.
    Have you tried this?

    Uninstall AMD Radeon Software Adrenalin 2020 Edition
    https://www.amd.com/en/support/kb/faq/rsx-uninstall

    AMD Cleanup Utility
    https://www.amd.com/en/support/kb/faq/gpu-601


    Last edited by MisterEd; 1 Week Ago at 16:32.
      My Computers

  5. Gurn Blanston's Avatar
    Posts : 324
    Win10 Pro x64
    Thread Starter
       #5

    I have, yes. But thank you for the suggestion.

    It also didn't work.
      My Computer

  6. Mal Capone's Avatar
    Posts : 13
    Windows 10 20H2
       #6

    Windows Update broke my AMD Radeon software GUI as well as removing all original AMD drivers. This happened several times until I figured out what was happening. I used wushowhide to block Windows update from updating the graphics drivers, then used the AMD cleanup utility and reinstalled the drivers/software from AMD.

    Also, I think the AMD user experience program can be opted out of during installation. It is possible that a problem with this component is preventing the graphics software from starting.

    Also, make sure that you download the specific software version for your Device ID.

    If all else fails a system restore is likely to fix it if you have a restore point prior to the problem.

    Good luck.

    Link to wushowhide.

    Download wushowhide - MajorGeeks
      My Computer


  7. Posts : 1,407
       #7

    Mal, I downloaded that diagcab file you mentioned, however, I forgot how to install it.
      My Computer

  8. Mal Capone's Avatar
    Posts : 13
    Windows 10 20H2
       #8

    RolandJS said:
    Mal, I downloaded that diagcab file you mentioned, however, I forgot how to install it.
    You don't need to install it. Just run it and tick any device drivers you do not want Windows to update. This needs to be done before windows applies the update, or after rolling back/uninstalling the specific driver updates you want to disable.
      My Computer


  9. Posts : 979
    10 + Linux
       #9

    Go there next time and select under additional options <<Factory Reset>>:
    Code:
    C:\AMD\AMD_Radeon_Installer_21.3.2\Bin64 > double click > RadeonInstaller.exe
    Upgrading to a new build may cause the same or a similar issue. Optional versions are at risk.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 04:13.
Find Us




Windows 10 Forums