Monitor not displaying pc.

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  1. Ghot's Avatar
    Posts : 9,222
    Win 10 Home 10.0.19043.928 (x64) [21H1]
       #21

    Riptide1546 said:
    The one thing I could think off was using remote desktop on another pc which couldve worked but I was unable to find my Desktops name to connect.


    If your computer can't see the screen, then remote desktop won't be able to either.
    If you HAVE another computer, you need to tell us.


    You Best Buy computer has to have a screen, before you can share it.



    One of the best ways to fix a problem like this is to switch parts with another computer, so we KNOW if all the parts in your Best Buy computer are working.
    Another way to fix corrupted drivers is to reinstall Windows 10.
    Windows 10 comes with a bazillion generic drivers, which the computer can use until you fix the video card driver.

    There's other things we can do as well, but we need to have an image on the screen to do them.



    What you have is what we call a "black screen" (no image).
    90% of the time this is a hardware problem. Like...

    Bad cable, bad monitor, bad power supply, bad video card, loose RAM...
      My Computer


  2. Posts : 17
    Pc
    Thread Starter
       #22

    Ghot said:
    If your computer can't see the screen, then remote desktop won't be able to either.
    If you HAVE another computer, you need to tell us.


    You Best Buy computer has to have a screen, before you can share it.
    The computer btw is optimized for vr and vr only but I used it just to try.
    And I have a picture of the back of the pc How do you attach images

    - - - Updated - - -

    Ghot said:
    If your computer can't see the screen, then remote desktop won't be able to either.
    If you HAVE another computer, you need to tell us.


    You Best Buy computer has to have a screen, before you can share it.



    One of the best ways to fix a problem like this is to switch parts with another computer, so we KNOW if all the parts in your Best Buy computer are working.
    Another way to fix corrupted drivers is to reinstall Windows 10.
    Windows 10 comes with a bazillion generic drivers, which the computer can use until you fix the video card driver.

    There's other things we can do as well, but we need to have an image on the screen to do them.



    What you have is what we call a "black screen" (no image).
    90% of the time this is a hardware problem. Like...

    Bad cable, bad monitor, bad power supply, bad video card, loose RAM...
    So replacing all of these is the only option? other than the ram of course, to make sure its not the ram do i simply take the ram out and put it back in firmly?
      My Computer

  3. Ghot's Avatar
    Posts : 9,222
    Win 10 Home 10.0.19043.928 (x64) [21H1]
       #23

    Riptide1546 said:
    The computer btw is optimized for vr and vr only but I used it just to try.
    And I have a picture of the back of the pc How do you attach images

    - - - Updated - - -


    So replacing all of these is the only option? other than the ram of course, to make sure its not the ram do i simply take the ram out and put it back in firmly?



    This is how you post a screen shot on Ten Forums...

    How to Upload and Post Screenshots and Files at Ten Forums


    You can also, just click this icon... and browse to the picture...

    Monitor not displaying pc.-image2.png



    Or to do it quick... just drag and drop your image on Imgur and post the link it gives you, here

    Imgur: The magic of the Internet







    Pretty much, when the screen isn't working. We substitute known good parts. For the RAM... yeah you just turn the computer off and carefully re-seat the RAM.
      My Computer


  4. Posts : 17
    Pc
    Thread Starter
       #24

    Ghot said:
    This is how you post a screen shot on Ten Forums...

    How to Upload and Post Screenshots and Files at Ten Forums



    Or to do it quick... just drag and drop your image on Imgur and post the link it gives you, here

    Imgur: The magic of the Internet







    Pretty much, when the screen isn't working. We substitute known good parts. For the RAM... yeah you just turn the computer off and carefully re-seat the RAM.
    Here is the back sorry for the bad quality
    Attached Thumbnails Attached Thumbnails Monitor not displaying pc.-20210324_020328.jpg  
      My Computer

  5. Ghot's Avatar
    Posts : 9,222
    Win 10 Home 10.0.19043.928 (x64) [21H1]
       #25

    Riptide1546 said:
    Here is the back sorry for the bad quality


    Yeah, I know what video cards look like. I wanted to see the OTHER connectors.
      My Computer


  6. Posts : 17
    Pc
    Thread Starter
       #26

    Ghot said:
    Yeah, I know what video cards look like. I wanted to see the OTHER connectors.
    I am sorry but what do you mean other connectors?
      My Computer

  7. Ghot's Avatar
    Posts : 9,222
    Win 10 Home 10.0.19043.928 (x64) [21H1]
       #27

    Riptide1546 said:
    I am sorry but what do you mean other connectors?


    All the ones that are in the dark on that picture. What we call the motherboard connectors.
    These connectors...


    Monitor not displaying pc.-image3.png
      My Computer


  8. Posts : 17
    Pc
    Thread Starter
       #28

    Heres the Top part it is almost the same but with no hdmi there
    Attached Thumbnails Attached Thumbnails Monitor not displaying pc.-20210324_020230-1.jpg  
      My Computer

  9. Ghot's Avatar
    Posts : 9,222
    Win 10 Home 10.0.19043.928 (x64) [21H1]
       #29

    Riptide1546 said:
    Heres the Top part it is almost the same but with no hdmi there

    Yeah...you're probably gonna have to take that to best Buy.

    I was hoping you had another video source... HDMI or DVI or VGA or Display Port. :/



    One of the reasons a lot of us build our own computers, is that companies like Dell and HP... etc., use proprietary parts.
    And to save money they use fairly cheap parts.

    I wish there was more I could do... but without an image on the screen...
      My Computer


  10. Posts : 17
    Pc
    Thread Starter
       #30

    Ghot said:
    Yeah...you're probably gonna have to take that to best Buy.
    OK thank you for the help, Sorry for wasting your time. Best regards!
      My Computer


 
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