Monitor not displaying pc.

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  1. Ghot's Avatar
    Posts : 9,221
    Win 10 Home 10.0.19043.928 (x64) [21H1]
       #11

    Riptide1546 said:
    My system is actually different than this one the hdmi and display port plugins are plugged directly into the graphics card they are located on the metal panel a little lower than that at the top most section if that makes sense


    Yes I realize that. BUT, if you DO have an HDMI connector where that YELLOW square is, you can also hook the monitor to that.




    Monitor not displaying pc.-image1.png








    The YELLOW square is like another video card. If your computer has an HDMI connector where the YELLOW square is... try plugging the monitor cable into that.
      My Computer

  2. sygnus21's Avatar
    Posts : 5,380
    Win 10 Pro (x64) 20H2 (19042.928)
       #12

    Riptide1546 said:
    I dont know if this is 100% valid but ive looked at the fans and made sure it had power. And yes ive tried display port and others, none have worked.
    Well just because the fans are running doesn't mean the card isn't bad, it just just means the fans are getting power.

    That said, out of curiosity, can you see the BIOS boot screen if you try to boot into the BIOS?

    And wrong drivers wouldn't have caused that issue. Also, if the drivers didn't apply, they would have said so. That said... do you have a link to where and what drivers you got?
      My Computers

  3. Ghot's Avatar
    Posts : 9,221
    Win 10 Home 10.0.19043.928 (x64) [21H1]
       #13

    @Riptide1546

    According to that Best Buy link you gave me... your CPU has has a teeny graphics card inside. That's why there is an HDMI port where the YELLOW square is. You can also hook your monitor to that.


    Intel CPUs also have a teeny graphics card inside the CPU, and their motherboards also have connectors for that. See the BLUE square down below.


    Monitor not displaying pc.-image1.png




    These internal graphics parts are handy... if something doesn't work with the video card.
    If there is a problem with the video card, you can still get an image on the monitor by using the motherboard video.
      My Computer


  4. Posts : 17
    Pc
    Thread Starter
       #14

    sygnus21 said:
    Well just because the fans are running doesn't mean the card isn't bad, it just just means the fans are getting power.

    That said, out of curiosity, can you see the BIOS boot screen if you try to boot into the BIOS?

    And wrong drivers wouldn't have caused that issue. Also, if the drivers didn't apply, they would have said so. That said... do you have a link to where and what drivers you got?
    Yes the link is https://www.amd.com/en/support/previ.../radeon-rx-560 and the download was the windows 64 bit edition.

    - - - Updated - - -

    Ghot said:
    @Riptide1546

    According to that Best Buy link you gave me... your CPU has has a teeny graphics card inside. That's why there is an HDMI port where the YELLOW square is. You can also hook your monitor to that.


    Intel CPUs also have a teeny graphics card inside the CPU, and their motherboards also have connectors for that. See the BLUE square down below.


    Monitor not displaying pc.-image1.png
    There Is not an adapter where the image shows for hdmi. The only adapter is throuhg the graphics card

    - - - Updated - - -

    sygnus21 said:
    Well just because the fans are running doesn't mean the card isn't bad, it just just means the fans are getting power.

    That said, out of curiosity, can you see the BIOS boot screen if you try to boot into the BIOS?

    And wrong drivers wouldn't have caused that issue. Also, if the drivers didn't apply, they would have said so. That said... do you have a link to where and what drivers you got?
    Ive tried every key I know of to boot into BIOS but none of them have worked if you know the proper one for this system please let me know, Ive tried f2 and f10 but I dont know of anymore
      My Computer

  5. Ghot's Avatar
    Posts : 9,221
    Win 10 Home 10.0.19043.928 (x64) [21H1]
       #15

    Well then you will have to take it to best Buy to have it fixed.

    If we don't know what computer you have, there's not much we can do to help. The Best Buy link you gave me for your computer... says you have an HDMI connector in the YELLOW square.



    Monitor not displaying pc.-image1.png
      My Computer


  6. Posts : 17
    Pc
    Thread Starter
       #16

    Ghot said:
    Well then you will have to take it to best Buy to have it fixed.

    If we don't know what computer you have, there's not much we can do to help. The Best Buy link you gave me for your computer... says you have an HDMI connector in the YELLOW square.



    Monitor not displaying pc.-image1.png
    I will look for it, sorry for the misinformation, And I dont believe it is still available to buy or be fixed because it is a rather old system
      My Computer

  7. Ghot's Avatar
    Posts : 9,221
    Win 10 Home 10.0.19043.928 (x64) [21H1]
       #17

    Here... this is from the best Buy link.... it says you have an RX 560 video card... AND it says you have an A10-9700 processor (CPU).


    Monitor not displaying pc.-image2.png






    Now...here is the specs for the A10-9700 processor... you'll notice it has a teeny R7 series graphics card inside the A10-9700...



    Monitor not displaying pc.-image1.png









    So, in effect, your computer has TWO graphics cards. One is the RX 560 and the other is in the A10-9700.
    You can hook your monitor to either one.

    And since we aren't getting anything out of the RX 560... it's probably a good idea to use the one in the A10-9700.
      My Computer


  8. Posts : 17
    Pc
    Thread Starter
       #18

    Ghot said:
    Here... this is from the best Buy link.... it says you have an RX 560 video card... AND it says you have an A10-9700 processor (CPU).


    Monitor not displaying pc.-image2.png






    Now...here is the specs for the A10-9700 processor... you'll notice it has a teeny R7 series graphics card inside the A10-9700...



    Monitor not displaying pc.-image1.png









    So, in effect, your computer has TWO graphics cards. One is the RX 560 and the other is in the A10-9700.
    You can hook your monitor to either one.
    I believe I provided the wrong link because the adapters and back side of the pc do not match up to my own.
      My Computer

  9. Ghot's Avatar
    Posts : 9,221
    Win 10 Home 10.0.19043.928 (x64) [21H1]
       #19

    Riptide1546 said:
    I believe I provided the wrong link because the adapters and back side of the pc do not match up to my own.



    Maybe you should take a picture of the back of your computer then.


    It's kind of hard to help, if we don't know what we're working with. With no image on the monitor...there's not much we can do.
    I can't even suggest re-installing Windows, because you won't be able to, with no image on the screen.
      My Computer


  10. Posts : 17
    Pc
    Thread Starter
       #20

    Ghot said:
    Maybe you should take a picture of the back of your computer then.


    It's kind of hard to help, if we don't know what we're working with. With no image on the monitor...there's not much we can do.
    I can't even suggest re-installing Windows, because you won't be able to, with no image on the screen.
    The one thing I could think off was using remote desktop on another pc which couldve worked but I was unable to find my Desktops name to connect.
      My Computer


 
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