Geforce rtx 2060 gaming Z is my graphics card, however windows only tells me that I'm running Microsoft basic display adapter? When I try to update my drivers it tells me that it's not compatible with this version of windows even though I selected 64 bit home edition? Unsure what to try next.
Need to make sure you are using the right one,
NVIDIA DCH/Standard Display Drivers for Windows 10 FAQ | NVIDIA (custhelp.com)
Hello @evinahmad86 Welcome to Ten Forums.
The easiest thing to do is follow these directions. Make sure to unhook the internet when told to.
DDU Instructions - Nvidia
1. Get this program, here: Display Driver Uninstaller (DDU) | Wagnardsoft ...get the latest version, and save it to your desktop.
2. Get the Standard/Game Ready vid card driver here, use the Manual Search: Advanced Driver Search | NVIDIA ...save this to your desktop.
Unhook the internet completely.
3. Reboot into Safe Mode and run DDU (Display Driver Uninstaller) choose the "Highly Recommend Option", and just do what it tells you.
4. After it's done, reboot to normal mode, then just double click the Nvidia driver to install. If it want's to reboot, let it.
Rehook the internet.
Interesting. That explains why I haven't had any issues with DCH vs. standard drivers lately. Originally, DCH drivers couldn't be installed over standard drivers and vice-versa. That's no longer true, according to the link.
For "evinahmad86": please fill in as much information as you can in "My Computer". Just saying it's a Windows PC isn't helpful in diagnosis. Have you ever had nVidia drivers installed on the PC? Did the card ever work normally (which it would not do with the MS Basic drivers)?
check your bios settings for graphics card - set it to pci
I found NVCleanstall is a useful utility. It searches for the current NVidia driver and you can control the installation to omit all the NVidia bloatware - NVCleanstall (v1.8.0) Download | TechPowerUp
If your RTX card is like mine, you will need to tick the box to install the USB-C driver else you will have an unknown device in Device Manager.
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