having problem with latest UHD 620 intel video driver


  1. Posts : 1,238
    win10 PRO on 5 PC's and Linux mint
       #1

    having problem with latest UHD 620 intel video driver


    I update this with Intel driver assistant online.
    It frequently updates the 620 UHD video driver, been sometimes multiple times per week.
    This last update has caused the screen to refuse to turn on after it sleeps or something like it.
    All I can do is force a restart using the power button. Keyboard caps lock light still turns on and off with a dead dark screen.
    So went to device manager to roll back driver, and I can't, it is not available, why is that!

    So what can I do next?

    having problem with latest UHD 620 intel video driver-image.png

    - - - Updated - - -

    Problem gone away, odd.
    PC's do unexplainable things.
      My Computer


  2. Posts : 11,980
    Windows 10 Home x64 Version 21H2 Build 19044.1826
       #2

    The display driver shown in your Intel diagram does not match that shown in your TenForums system specs. I assume that the Intel diagram shows the correct display adapter.

    Denis
      My Computer


  3. Posts : 1,238
    win10 PRO on 5 PC's and Linux mint
    Thread Starter
       #3

    Try3 said:
    The display driver shown in your Intel diagram does not match that shown in your TenForums system specs. I assume that the Intel diagram shows the correct display adapter.

    Denis
    Yeah, I am up to 6 different win10 pro PC's now. This is an Asus Q525ua, 2 in 1 notebook PC.
    I like it very much, has a very nice large touchscreen with an I7 cpu.
    The NVME SSD made this thing about perfect.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 06:17.
Find Us




Windows 10 Forums