New
#1
Can't update AMD Software
When I try to upgrade the software for my AMD Radeon R5 Graphics Card to the newest version 21.1.1 and doing a factory reset to install the software, I click on the installer, select the version of software I want to install (20.11.2 - downgrade or 21.1.1 - upgrade),checks hardware and software compatibility, it tries to download the software and extract it but I get the error "Oops something went wrong - Chipset install failed and Error 195 - AMD installer cannot continue because it is unable to access the required web resources." I'm connected to the internet, made sure my antivirus definitions are up to date, made sure my firewall settings aren't blocking access to AMD web server temporarily disable both my antivirus and firewall, and even re-downloaded the software but still get the same error.
Windows Version: 20H2 (OS Build 19042.746)
AMD Software Version: 2020.1204.0703.12704
AMD Driver Version: 19.40.48.05-200730a-358095C-HP
GPU: AMD Radeon (TM) R5 Graphics
CPU: AMD A9-9425 Radeon R5, 5 COMPUTE CORES 2C+3G (2 Cores)