NVIDIA Control Panel output color format changes by itself

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  1. Posts : 50
    W10 Home 20H2, build 19042.608
       #1

    NVIDIA Control Panel output color format changes by itself


    Hello. I recently got a new monitor (LG 38WN95C-W) and a peculiar change happens in the Nvidia control panel every so often. How can I prevent it?

    It basically goes in and changes the output color format from RGB to YCbCr422, depth from 10 to 8 bpc, and dynamic range from full to limited.

    This happens a few times a day (full day of usage), and the screen also occasionally goes black and then immediately restores itself (every other day or so) but this does not correlate to the change it seems (going black doesn't make the change necessarily).

    Nvidia game ready driver 456.71
    Windows 10 Home
    Version 20H2
    OS build 19042.608
    Windows Feature Experience Pack 120.2212.31.0

    Other PC info in profile.

    This is how I set it to be:
    NVIDIA Control Panel output color format changes by itself-output-should.jpg

    This is how the system sets itself after a while:
    NVIDIA Control Panel output color format changes by itself-output-auto.jpg
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  2. Posts : 920
    Windows 10 Pro
       #2

    What happens if you drop the refresh rate to, for example, 60Hz. Based on your current settings it would seem your display cannot handle uncompressed display data, the Limited range is normal for TVs but unusual for monitors, display port should be capable (maybe also change the cable) but not all monitors are at high refresh rates. Also have you setup G-Sync?

    Here is the Rtings review of your monitor, there is some interesting information about refresh rate and HDR support towards the bottom of the review, maybe something there will help you?
    LG 38WN95C-W Review - RTINGS.com
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  3. Posts : 50
    W10 Home 20H2, build 19042.608
    Thread Starter
       #3

    G-Sync is set up with pretty much default settings, see image below. Also, HDR is not enabled, by the way. The display is connected using the bundled DP cable. Also, there's no specific workflow that the change is tied to - photo or video editing, gaming - it seems to "endure" everything normally.

    I can actually see image artifacts around text when the mode has been switched. Recognizing the problem, I go in and change it back manually - and it returns to RGB 10-bit normally without errors or anything.

    This monitor supports up to 144 Hz, but I have deliberately limited it to 120 Hz because that's where it's supposed to support 10 bpc as specified. So framerate should not be an issue, and after all, why would it even offer options that can't work?

    What do you mean by "cannot handle uncompressed display data"? Does it mean that the particular unit can't handle things it's specified to do? Also, can you please specify the review section you mean, can't find it at first glance.

    My gut feeling at this time is that Windows color settings, in combination with Nvidia settings/driver can't make it work 100% correctly at this time, on this relatively new model.

    Attachment 303718
      My Computer


  4. Posts : 920
    Windows 10 Pro
       #4

    The part of the article I was pointing to is literally the last 2 or 3 pages scrolling down, just after the colour gamut charts, not so much about framerate but about the refresh rate and colour reproduction, something about at 60Hz the colours were more accurate than at higher rates. Based on what I was reading you only need to use the 10 bit option if using HDR, also bundled cables may not always be up to spec (they may allow connection, but not always at highest refresh rate/ resolution) .
    You may be right in that the display may not be 100% supported, or at least its feature set may not be, have you checked to see if there are any drivers and/ or colour profiles available for it?
    The interesting part of your post is that the colour range seems to default to Limited when for a monitor it is more usually Full and the colour format defaulting to a compressed data format, that is what led me to believe the cable you are using is causing an issue, or it may be Windows or the Nvidia driver misreading the type of display connected, or a combination of those factors.

    Just another thought, have you set the options in the Nvidia drivers to use Nvidia settings rather than other applications?
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  5. Posts : 50
    W10 Home 20H2, build 19042.608
    Thread Starter
       #5

    Warning, long answer

    Ok, now I found the bit from Rtings. To my knowledge, 10-bit is not only for HDR, but also for non-HDR workflows where more colors are needed/beneficial. True, in most cases we won't actually need it in everyday use, but it's nice to have, especially as the manufacturer markets it as such, so there's really no reason to settle with less. For example, my previous monitor was a native 10-bit Dell UP2716D, which was in the 10 bpc setting no problem, with the same exact system and OS.

    It's hard to believe that the bundled cable is not to spec since a letter in the package told to only use that (form which I would gather that they (LG) are well aware of the limitations). But of course there's the off chance that the cable is simply damaged since factory, or the sockets on either end are the problem. For example, I recently ran into a cat5e cable that limited my network speed to 100/100 and it took a while until I finally started to doubt the health of the brand new cable (and that was the issue, cable wasn't fully ok).

    I would understand if it was a driver problem and the "full" or "10 bpc" options weren't even there, but since it basically changes settings itself, it all feels quite anomalous.

    In terms of Windows color management settings, it seems that there are indeed no specific profiles associated with that device, as the dialog says there, whereas with the older monitor I think there was some Windows-provided profile. On the advanced tab it says that it uses the system default which is some sRGB standard. I went ahead and tried the Rtings calibrated profile just to see what happens, and well, nothing happened, perceptually at least.

    On your last thought, I now found a few places in the Nvidia control panel that could've used a tweak, perhaps.
    1. On the "Adjust desktop color settings" tab, there's an option to "Use NVIDIA settings" and that wasn't selected, which I now did. Aaalthough, why would there even be two places to fiddle with that (the other being the resolution tab)?
    2. On the "Adjust desktop size and position", there's a refresh rate setting that seems to default to 144Hz and trying to change it to 120Hz doesn't seem to work (defaults back to 144Hz). But I doubt that's the issue at this point and I'm probably misinterpreting that screen there.

    I'll now see whether it still does its thing or not. And if it does, I'll try the "use default color settings" option instead, which is basically all I need, just 8 bpc option and see if it still forces the 422 (which is bad).

    Perhaps yet another option is to turn to Nvidia forums too, or to their support.

    Overall this is not a very critical issue since there's a quick workaround, but to be honest, I wouldn't want to settle because a display in that price range shouldn't exhibit such issues. Overall when the settings stay as I set them, I'm pleased with the quality overall.
      My Computer


  6. Posts : 920
    Windows 10 Pro
       #6

    Well I totally agree with you that if you have paid for a display for a certain feature set, you should have that feature set just work, after all that is why it costs more.
    Nvidia forums may help, although I find them chaotic at best, maybe Guru3D would be a good bet for forum support, Guru3D.com
    As long as you are certain that the monitor, cable and graphics card are all working properly then it really does come down to either Windows or the GPU drivers, hopefully it is a simple setting being overlooked or a driver bug known about and to be fixed soon. On that last point have you tried the Nvidia Studio drivers as they are certified to work with certain industry leading apps, that is my last thought really, I am no expert when it comes to displays, if it works the way I want, I'm happy.
    Sorry I couldn't be of more help.
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  7. Posts : 50
    W10 Home 20H2, build 19042.608
    Thread Starter
       #7

    No problem, thank you for your help! It hasn't acted up since yesterday morning, crossing fingers
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  8. Posts : 50
    W10 Home 20H2, build 19042.608
    Thread Starter
       #8

    A short update here:
    So the issue continues to replicate. I've tried both gaming and studio drivers but not much else mentioned above since it hasn't happened too often. But now I turned to Nvidia chat support (which was difficult to find actually). Their response was actually pretty ok in my eyes. They asked for the msinfo file and after some thought, linked me to a GeForce driver hotfix download. So I installed this and am now monitoring the situation again. Well, at least they didn't downplay the issue.
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  9. Posts : 920
    Windows 10 Pro
       #9

    Ok, fingers crossed, it does seem like the part about HDTV's being mis reported in the driver may also relate to some monitor timings/ features as well depending on how the device's capabilities are being read, time will tell I suppose.
    Should the issue resurface maybe give Guru3D as look, as referenced above, it is a very good site for all things video card and driver related. Best of luck.
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  10. Posts : 50
    W10 Home 20H2, build 19042.608
    Thread Starter
       #10

    So, the saga continues. As a next step, Nvidia support chat suggested a clean display driver install using the DDU, and then downloading the new driver from Nvidia webpage. That didn't help. Now, on the third support attempt, they also asked about the cable but didn't see it as a possible issue and in the end, they suggested creating another Windows account and try that, citing that "they've seen this a lot and it helps". I just have one so-called admin account on this PC so it looks like a Windows reinstall is in order. This is something I'm willing to do at this point. If that doesn't help either, I think I'm going to test with a new cable. And possibly even RMA the monitor if nothing helps.

    One interesting thing: they asked for a special display report on the third try, generated by EnTech Taiwan | Utilities | Monitor Asset Manager, so that may be interesting for any monitor geeks out there.
      My Computer


 

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