War Story: The reason for troubleshooting step-by-step


  1. Posts : 4,224
    Windows 10
       #1

    War Story: The reason for troubleshooting step-by-step


    OK then, here comes a recent war story/lesson learned. Mid-week last week my right-hand Dell 2717D monitor started flickering on me. I've got it up on my desk, connected to my 1070 GTX graphics card with a miniDP to DP cable from monitor to GPU. I have occasionally kicked this cable because it hangs down behind my desk, then wraps around underneath to get to the GPU from the monitor.

    Thus, when things started going sideways, my first thought was "bad cable." I had a 6 ft spare (about 6 inches shorter than the original Dell cable that came with the monitor, 2m = 6.56ft =~= 6'6"). Swapped the cable out, and presto! Problem has not recurred since. The only PITA is that accessing the monitor to swap the cables is tricky and time-consuming. But, because the replacement is just a tad shorter than the original, it is now nearly impossible for me to kick or bump that cable any more. I figure that one time when I did that recently, I probably stressed the connector into the motherboard and caused it to start shorting. This counts as a "fortunate fix" to me because it not only solves the problem, it makes it less likely to recur.

    In general when troubleshooting devices, if there's a cable between the device and the computer, that's ALWAYS the first thing to check. In my case, fortunately, it was also the LAST thing I needed to check, too.

    End of story.
    --Ed--
    Last edited by EdTittel; 27 Oct 2020 at 08:32. Reason: fix typo add detail
      My Computers


  2. Posts : 21,421
    19044.1586 - 21H2 Pro x64
       #2

    Glad it was a short exercise for you and you already had the extra cable on hand - perfect. Thanks for sharing.
    I'll have to watch out for family's and my kick-able cables and do something to protect them.
      My Computer


  3. Posts : 1,862
    Windows 10 Pro 2004 20H1
       #3

    Good advice Ed.
      My Computer


  4. Posts : 1,523
    Win10 Pro
       #4

    Experts are people who have lived long enough to make nearly all possible mistakes.
      My Computers


  5. Posts : 7,917
    Windows 11 Pro 64 bit
       #5

    I always coil up long cables out of the way using cable ties
      My Computers


 

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