7 Home > 10 Upgrade Failed - Graphics Card Incompatible

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  1. Posts : 10
    win 7 home
       #1

    7 Home > 10 Upgrade Failed - Graphics Card Incompatible


    Got a message that my graphics card was not compatible with 10 so I installed an ASUS 210 Silent, forced a 10 download again and still get the same message with the old card. 10 upgrade doesn't check for the new card, just reports the old card is not compatible. How do I get it to check hardware again?
      My Computer


  2. Posts : 90
    Windows 10 Pro x64
       #2

    Did you install the drivers for the new graphics card?
      My Computer


  3. Posts : 10
    win 7 home
    Thread Starter
       #3

    Yes, before I forced the download.
      My Computer


  4. Posts : 22
    Win 10 64bit
       #4

    Try turning off the on-board graphics in the BIOS and make sure that your driver has properly loaded for your new video card.
      My Computer


  5. Posts : 10
    win 7 home
    Thread Starter
       #5

    The only options for changing onboard devices are the ports: serial and parallel.
      My Computer


  6. Posts : 17,349
    Windows 11 Pro
       #6

    lashmk said:
    The only options for changing onboard devices are the ports: serial and parallel.
    Try disabling it in Device Manger, right click and Disable.
      My Computer


  7. Posts : 22
    Win 10 64bit
       #7

    lashmk said:
    The only options for changing onboard devices are the ports: serial and parallel.
    Change the order of the video device to match the new card location as the first choice (PCI Express presumably?)
    See your manual page 2-9 "South Bridge Configuration"
      My Computer


  8. Posts : 10
    win 7 home
    Thread Starter
       #8

    OK, I looked in device manager and discovered the driver encountered and error and did not install. Had it try again and it failed again (error code 28). So I guess I'm off to the ASUS/NVIDIA website to attempt to figure this out.
      My Computer


  9. Posts : 10
    win 7 home
    Thread Starter
       #9

    video device is set to PCIE as the first choice
      My Computer


  10. Posts : 10
    win 7 home
    Thread Starter
       #10

    So, I found an older driver 3/2011 at ASUS and it installed. Should I try another forced 10 download? It seems to me that there must be a file associated with 10 upgrade that's not getting updated with the new video card info. Make sense to anyone?
      My Computer


 

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