Intel® Graphics - Windows® 10 DCH Drivers Won't Install On Dell Laptop


  1. Posts : 8
    Windows 10
       #1

    Intel® Graphics - Windows® 10 DCH Drivers Won't Install On Dell Laptop


    So I own a Dell laptop, and it runs Windows 10, and Intel Core i7 8th Gen, and it keeps notifying me about needing to update the Intel drives but when I do so, it says it cannot download it. So how can I download and install this drive? Find images below of the info.

    -capture33.png

    -capture34.png
      My Computer


  2. Posts : 144
    Windows 7 Pro 64-bit / Windows 10 Pro 64-bit (dual boot)
       #2
      My Computer


  3. Posts : 8
    Windows 10
    Thread Starter
       #3

    So I should install these two then?

    - - - Updated - - -

    napy666 said:
    So I should install these two then?
    I just checked, it tells me, both are update to date.
      My Computer


  4. Posts : 2,550
    Windows 10 Pro 64bit
       #4

    The message is just stating that you’ll lose the OEM Intel driver & if that is OK you should click download to continue.
    I’ve seen this which my laptop & Intel.

    If you have clicked download & it isn’t doing anything is there any error message?
    Which browser are you using?
    Have you checked to see if there’s any installer in the downloads folder?
      My Computer


  5. Posts : 8
    Windows 10
    Thread Starter
       #5

    Bastet said:
    The message is just stating that you’ll lose the OEM Intel driver & if that is OK you should click download to continue.
    I’ve seen this which my laptop & Intel.

    If you have clicked download & it isn’t doing anything is there any error message?
    Which browser are you using?
    Have you checked to see if there’s any installer in the downloads folder?
    This is the error message, I receive when I try installing it. I am using Google Chrome and the Intel is in my download's folder.

    -capture4.png
      My Computer


  6. Posts : 2,550
    Windows 10 Pro 64bit
       #6

    Sounds like Dell has blocked installation of drivers which are not from their site which if they stop offering driver updates is an annoyance.
    You can try DDU to remove the driver completely then try installing the driver from the downloaded file.
    Official Display Driver Uninstaller DDU Download

    Something which is puzzling me, usually with dual graphics card it’s either Intel or AMD plus nVidia. I’ve never heard of Intel & AMD graphics on the same Motherboard, yet the screencap shows this. It may be unique to Dell.
      My Computer


  7. Posts : 8
    Windows 10
    Thread Starter
       #7

    Bastet said:
    Sounds like Dell has blocked installation of drivers which are not from their site which if they stop offering driver updates is an annoyance.
    You can try DDU to remove the driver completely then try installing the driver from the downloaded file.
    Official Display Driver Uninstaller DDU Download

    Something which is puzzling me, usually with dual graphics card it’s either Intel or AMD plus nVidia. I’ve never heard of Intel & AMD graphics on the same Motherboard, yet the screencap shows this. It may be unique to Dell.
    Would doing this download, ruin my PC or anything?
      My Computer


  8. Posts : 41,472
    windows 10 professional version 1607 build 14393.969 64 bit
       #8

    Bastet said:
    Sounds like Dell has blocked installation of drivers which are not from their site which if they stop offering driver updates is an annoyance.
    You can try DDU to remove the driver completely then try installing the driver from the downloaded file.
    Official Display Driver Uninstaller DDU Download

    Something which is puzzling me, usually with dual graphics card it’s either Intel or AMD plus nVidia. I’ve never heard of Intel & AMD graphics on the same Motherboard, yet the screencap shows this. It may be unique to Dell.

    See this link:
    https://www.amd.com/en/support/kb/faq/dh-017
      My Computer


  9. Posts : 2,550
    Windows 10 Pro 64bit
       #9

    DDU will allow you to Completely uninstall the Intel driver then clean install the one from Intel, if you’re concerned about running this program then you can create a system image backup using Macrium Reflect or your preferred backup software in case the outcome of DDU isn’t what you expected.
    There may be a risk that the Intel driver will still not install.
      My Computer


 

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