Is my gpu bad?

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  1. coolmistry's Avatar
    Posts : 172
    Windows 10 Home 64 Bits 2004 Latest Version
       #11

    What i am thinking of you can try contract Gigabytes Service / Support
    Or Forum here Gigabytes USA Forum
    It may helpful to find some help....
    Saw same problem on EVGA 20 series do have problem and they contact EVGA Customer support and they send update
    firmware for 20 Series GPU so it should be same to Gigabytes so have a go!!!
      My Computer

  2. Golden's Avatar
    Posts : 1,635
    Windows 10 Pro x64
       #12

    Have you tried native Windows 10 driver, and then see what temps are reported?
      My Computers

  3. gettheclicker's Avatar
    Posts : 248
    Windows 10 Pro
    Thread Starter
       #13

    I'm idling at 42-50c which it has always done.
      My Computer


  4. Posts : 1,962
    Windows 10
       #14

    The previous user had probably overclocked the Card and damaged it, either or both the GPU and memory chips possibly others. That is the danger of second hand Graphics Cards.
    The fact it works OK at lower resolutions is an indication of that.

    You won't fix that by a change of driver or with a firmware change.
    Your #10 image for GPU-Z shows things missing.
      My Computer

  5. Pejole2165's Avatar
    Posts : 747
    Windows 10 Pro 1909
       #15

    Agreed, the lack of memory detected, only OpenGL support detected are worrying. Check the BIOS version reported by GPU-Z on EVGA and Gigabyte sites to see if it matches any.
    This would appear to be the BIOS for that card if it is indeed a Gigabyte board VGA Bios Collection: Gigabyte RTX 2080 Ti 11 GB | TechPowerUp
    However the dates reported by GPU-Z and the date on Techpowerup's site do not match.
      My Computer

  6. bobkn's Avatar
    Posts : 3,604
    Win 10 X64 Pro 20H2 19042.685
       #16

    Hmm. Are counterfeit RTX 2080 ti cards appearing on the market now?
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  7. Pejole2165's Avatar
    Posts : 747
    Windows 10 Pro 1909
       #17

    They are, but I don't think this is counterfeit, it may have been overclocked to destruction or flashed with a new BIOS that might have ended up corrupting it.
    My bet is hardware failure though, the artefacts seem to point to VRAM issues or GPU failure when the card is under load.
    Depending on the OP's location the original warranty for the card could be transferable, if so I would suggest RMA'ing it, but first they need to determine who to RMA it to.
    The BIOS version reported by GPU-Z matches the version for a Gigabyte 2080Ti but the dates are off, could be nothing to be concerned over though.
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  8. gettheclicker's Avatar
    Posts : 248
    Windows 10 Pro
    Thread Starter
       #18

    I have already request rma service which is awaiting approval from gigabyte. I'm the mean time I have ordered a Radeon 580 to get me by. The card still had a few months left on the warranty
      My Computer

  9. Pejole2165's Avatar
    Posts : 747
    Windows 10 Pro 1909
       #19

    Glad to hear you may be getting it sorted, it's a pain but at least you have options.
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  10. gettheclicker's Avatar
    Posts : 248
    Windows 10 Pro
    Thread Starter
       #20

    Lol yeah... Don't tell the misses i borrowed $150 lol
      My Computer


 
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