Windows 10: No Audio via HDMI after monitor wakes from sleep - AMD Radeon HD 7800

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  1. Posts : 5
    windows 10/1511,Home/Pro WIndows 7Ylt/HP
       13 Dec 2015 #31

    upcoast said: View Post
    At spyro. Did you double click on the amdaudiofix_x64 icon in the folder, I've got mine pinned in the start menu.

    If a media player is open you should close it first before hitting the audiofix .

    Same for youtube etc... any audio/video player in browser prevents fix from working. This is because windows wants to restart when disabling audio device while it in use. MrQ's fix does not handle this.
      My System SpecsSystem Spec

  2.    17 Dec 2015 #32

    Hmmm, it seems to have fixed its' self a few days ago after a few windows updates, all else is the same nothing from amd was added.

    None the less I'll keep MrQ's program just incase MS screws it up again.
      My System SpecsSystem Spec

  3.    24 Dec 2015 #33

    Sorry guys I missed all of your replies.

    Genesis said: View Post
    Same for youtube etc... any audio/video player in browser prevents fix from working. This is because windows wants to restart when disabling audio device while it in use. MrQ's fix does not handle this.
    It should, but maybe you have a different problem. Can you check the devices name in Device Manager?

    upcoast said: View Post
    Hmmm, it seems to have fixed its' self a few days ago after a few windows updates, all else is the same nothing from amd was added.

    None the less I'll keep MrQ's program just incase MS screws it up again.
    Let me check my multimedia pc for the same. In a couple of days I'll be able to tell if it's really solved.

    Genesis said: View Post
    I have the exact same 'no audio after sleep' problem; started with 1511 Windows 10 upgrade, but on my computer it is with the "IDC High Definition Audio Codec" device.
    I actually keep the properties window open, so i can disable/enable after sleep to restore audio. I was looking for a devcon or nirsoft script to make it easier.
    I am pretty sure the problem occurs with whichever is the primary device in a system. not just AMD HDMI.

    Could you modify your program to make device name a command line input?
    Genesis said: View Post
    Mr. Q I see someone else has already highlighted that this no audio after sleep problem is not an AMD exclusive.

    Could you make a version of your program that we can input the problem device name?
    I'll make a new version which provides you the ability to specify the device name in a config file.

    spyro202 said: View Post
    It's weird. I installed the program and I DO have an AMD card (AMD HD 7770) but the sound does not return...
    Can you provide the device name you see for the HDMI audio card? Could be a naming issue for the device.
      My System SpecsSystem Spec

  4.    01 Jan 2016 #34

    To anyone else that decides to use the file be wary of likely trojan in 32bit executable..

    MrQ said: View Post
    [removed by admin]
    MrQ said: View Post
    [removed by admin]
    Both uploads are detected to include a Malware and or Trojan.
    Using multiple online virus file scans, many detect an issue with the file:
    https://www.virustotal.com/en/file/2...is/1451485481/

    I submitted the Zip to my AV vendor suspecting the automated device disabling to be causing a false positive...
    But then if thats the cause it should detect the same issue with the 64bit file.

    Avira's Lab test has confirmed not a false positive and advised the file "amdaudiofix.exe" includes a Trojan:

    Relevant portion of the Avira's Lab Test:

    Dear Sir or Madam,

    Thank you for your email to Avira's virus lab.
    We received the following archive files:
    File ID Filename Size (Byte) Result
    28688655 amdaudiofix.zip 991.89 KB OK
    A listing of files contained inside archives alongside their results can be found below:
    File ID Filename Size (Byte) Result
    28688656 amdaudiofix.au3 2.12 KB CLEAN
    28688657 amdaudiofix.exe 846 KB MALWARE
    28688658 amdaudiofix.ico 27.58 KB CLEAN
    28688659 amdaudiofix_x64.exe 961 KB CLEAN
    28688660 DevManView.chm 18.04 KB CLEAN
    28688661 DevManView.exe 133.59 KB CLEAN
    28688662 readme.txt 14.38 KB CLEAN


    Filename Result
    amdaudiofix.exe MALWARE

    The file 'amdaudiofix.exe' has been determined to be 'MALWARE'. Our analysts named the threat TR/Graftor.866304. The term "TR/" denotes a trojan horse that is able to spy out data, to violate your privacy or carry out unwanted modifications to the system. Detection will be added to our virus definition file (VDF) with one of the next updates.

    ---------------------------------------------
    Avira Operations GmbH & Co. KG
    Kaplaneiweg 1, 88069 Tettnang, Germany
    Phone: +49 (0) 7542-500 0
    Fax: +49 (0) 7542-500 3000
    Internet: http://www.avira.com

    CEO: Travis Witteveen
    Headquarter: Tettnang
    Commercial register: AG Ulm HRB 630992
    ---------------------------------------------
    I've been using the 64bit file "amdaudiofix_x64.exe" since it's clean and it does temporally fix the audio issue.

    MrQ.
    If you believe its still falsely detecting the application as a Trojan then you may need to submit it to the vendors yourself.
    I've done what I can to clear a possible false positive.
      My System SpecsSystem Spec


  5. Posts : 5
    windows 10/1511,Home/Pro WIndows 7Ylt/HP
       05 Jan 2016 #35

    Mr.Q said "I'll make a new version which provides you the ability to specify the device name in a config file."

    great , im looking forward to it.
      My System SpecsSystem Spec

  6.    10 Jan 2016 #36

    As a computer technician, I tried many fixes and researched for a good 2 weeks before giving up and going back to Windows 7. I'm happy I did cause I no longer have this headache. Although my problem was somewhat different but the results were the same.
    I use my 75 inch TV for my monitor and use hdmi coming from my Radeon 7890 graphics card. Whenever I turned my tv off the audio would go out. The only way to get it back was to uninstall and reinstall the driver or a reboot which has been mentioned several times in other forums. This is not a viable option for me so with no immediate fix I went back to Windows 7.
    I really do want to start using and testing windows 10 but I find this issue just to annoying to have to deal with. Not to mention I can't play mp3 files either. I've seen another post where they had the same issue and thought it had to do with hdmi as well. When unplugged audio would come back. I know it has to be a Windows update where resolution will come but surprised it's taken this long to get resolved. With as popular as hdmi has become I'm shocked that more people aren't having this issue. Granted most have on board graphics/audio.
    I may do a test later today and upgrade again to see if updates have resolved. Keep us posted though as I'm very curious if others issues start to disappear.
      My System SpecsSystem Spec

  7.    12 Jan 2016 #37

    get a HDMI cable version of 1.4 ?
      My System SpecsSystem Spec

  8.    12 Jan 2016 #38

    My TV is not 4k so that wouldn't apply. I did try several drivers too but Until Microsoft actually fixes the issue I'm not going to go buy fixes/hardware that doesn't nothing but try and work around the issue... The fix should be free considering it works perfectly fine under Windows 7. It's a software issue imo...
      My System SpecsSystem Spec

  9.    13 Jan 2016 #39

    i thought you could use 1.4 version just for the ARC and i didnt quite got that "my tv is not 4k" cause it has nothing to do with it :P
      My System SpecsSystem Spec

  10.    26 Feb 2016 #40

    I am also having this issue and have been unable to find a solution

    Monitor goes to sleep and built in speakers have no sound when the monitor wakes.

    I have 2 identical builds with the same problem. Had no issues with desktop speakers. Got a new monitor with built it speakers connected via display port. I can get sound from any other source upon waking except monitor. So I assume its either an issue with sound via display port or (hard to explain) communication with monitor and pc, like the monitor sleeps and shuts off speakers, when it wakes the pc still tries to put sound in those speakers but a new version of them is running? Because when I try to test my sound I get the your device is being used by another app. I dont even know if that can be a thing or if im explaining it clearly. Im at a loss and trying to think of everything.
      My System SpecsSystem Spec


 
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