New
#271
Intel wants to "upgrade" a graphics driver that I do not need. Is there a way to reject the upgrade so as to stop the notifications for it?
New Intel Graphics Driver for 6th gen and up with WDDM2.7:
https://downloadmirror.intel.com/295...0_100.8187.zip
hi there, this is my first post on the site. I've got a Dynabook i7 8th Generation laptop which needed a local IT guy to do a re-install after Microsoft's update in March 2019. Since then I have been trying to reinstall as much of the original software as I could find. Needless to say not all was possible - I received the alert from Intel about there latest graphics driver update... and I've checked and indeed have their Intel(R) UHD Graphics 620 Version=24.20.100.6286 on my laptop.
Given the disaster I had last year with the updates, I've postponed the latest Windows 10 updates til 23/5: I currently have Windows 10 Home build 1909 OS build 18363.720.
I'm wondering whether those of you more IT savvy than myself can tell me whether I should wait til after the next Windows update to install Intel's graphic drivers or should I install them beforehand? The reason why I don't know what to do, is that last year their March update removed all my internet drivers which mean in effect, that even with my minimal IT knowledge, it was impossible to access the internet on my laptop and hence my visit to the local IT guy who charged me 140 euros to do a re-install (with a mixture of English & French software)... My laptop was bought in ireland...so all the software should normally be in English but the local French guy didn't bother to search for their English equivalents.
Any advice gratefully appreciated- to date I've backed up all drivers onto an external drive just in case something goes wrong on 23/5 with the windows update...and with the coronavirus epidemic it is not exactly easy to go to an IT shop!
thanks for any advice
Thanks Brink for your advice. I'd already downloaded the exe.file and have just tried to install it:
I got the following message
The driver being installed is not validated for this computer. Please obtain the appropriate driver from the computer manufacturer.
Setup will exit.
Would you like more information? Click Yes to be directed to the Intel support website.
Prior to downloading this I'd already contacted Dynabook/Toshiba and they suggested that I install it! I'd already checked on the Dynabook website for new drivers and there are none... and the one on my laptop is the Intel one..
If anyone could advise what i should do next? The UHD 620 version already installed on my laptop is 26.20.100.7263 25/9/2019. Should I just do an 'update driver' from the Device Manager? I'm sure i'd read the contrary on the Intel website..
I have copied the details on the Events/Viewer section for this....but I'm still a bit lost!
thanks for any advice!
Hello carorueil, and welcome to Ten Forums.
You could try the Intel Driver Update Utility to see which graphics driver it recommends.
Hi,
@caroreuil:
Here's what you can do:
Make sure to have an image of your machine then:
Open up device manager console and uninstall the current graphics drivers (including all accompanying software) and reboot the machine.
Windows should then install its native display driver which you can now update.
The reason Intel's driver software does not install is probably because the current driver is signed by the OEM of your machine.
You'll quite likely won't miss a thing opting for the newer, more current generic driver.
Best,![]()
Updated My HP Omen 15_ce019dx Intel video drivers this morning, after reboot, Intel Support assistance still said i had update to do, clicked on Install now, then it said Install Failed, Device manager shows .8187 in driver area for the Intel UHD 630 graphics chip
Thanks Brink, I actually check the Intel driver utility every day - and this was the driver it recommended... I did all the 'checks' it said before downloading...Managed to download but then got that message, where it keeps insisting that I go to the Toshiba website and download the manufacturers driver. I could try and check Dynabook website again and search for a driver from a few years ago (laptop bought in November 2018, messed up by Windows update March 2019) ... and see what happens...either way I've backed up 53 drivers which are on my laptop onto an external driver, in anticipation of the next Windows update.. thanks
- - - Updated - - -
Thanks for this advice, as I don't want to 'allow' WIndows to do the latest update til 23/5, by uninstalling the existing graphics drivers will this 'allow' Windows to install their latest update? Sorry if I sound stupid/paranoid, but having a 6 month old laptop messed up last year by their updates, makes me question everything they suggest! I will try and 'see' what drivers are there and look at the events log for the drivers... there was something in January this year..
thanks !![]()