New
#1
Blank screen after startup until sleep then on lid open can login
Hi
This is a bit of an odd one, I have a Toshiba Laptop Satellite C670 199,
Many reports say that after sleep the screen is blank but for me its the other way around. After switch on the windows 4 pane blue screen with the whirling circle is visible but then the screen goes to lit up but blank and is unresponsive to all the instructions listed on the MS support page at
Troubleshoot black screen or blank screen errors
https://support.microsoft.com/en-gb/...-screen-errors
I've checked the drivers using the Intel tool and it confirms they are up to date. When it is loaded there are no rendering problems and the resolution is great, everything is fine.
The solution to the problem is to close the lid, wait until the light goes off, reopen and wake the computer and then 100% of the time it loads the login screen.
Please any ideas on how to approach, everything else is perfect about the upgrade to Windows 10.
Thanks in advance, W10NB