Print Screen Corrupted Graphic Display (Yellow tint after screen shot)


  1. Posts : 3
    Windows 10
       #1

    Print Screen Corrupted Graphic Display (Yellow tint after screen shot)


    When I attempt to print screen the captured image displays a tinted image with yellow discoloration.
    - I have tried this from Microsoft tools, Snippit, and Greenshot. The same issue exists with each.
    - I have downloaded all Windows updates as well as the graphics display software.
    - Notice the mouse is not discolored in image below.

    This issue exists nowhere else and was working fine until randomly (seemingly) this issue began to occur.
    - I cannot recall any significant activity occurring just before this error occurred.

    I am eager to hear of possible solutions that may resolve this issue.

    Print Screen Corrupted Graphic Display (Yellow tint after screen shot)-2019-09-12-07_48_44-clipboard.png
      My ComputerSystem Spec

  2. Caledon Ken's Avatar
    Posts : 15,678
    Windows 10 Pro x64 Build 1809
       #2

    Hi Bootysweat. Welcome to the TenForums @Bootysweat

    If you restart your graphics driver CRTL+SHIFT+WINDOWS KEY+B does it clear? (Do this with one of your yellow screen shots being displayed)

    Are you using any tools like f.lux to shift colours for eye strain?

    Is Windows Night Light on? (Start > Settings > System > Display > on right Night Light)

    If you paste this image into a document, save document, close document and open document does the yellow hue show in document image?

    If you View your Update history (Start > Settings > Update and Security) at the bottom of list it shows driver updates, was the display driver recently updated.


    Ken
      My ComputerSystem Spec

  3. z3r010's Avatar
    Posts : 8,153
    Windows 10 Workstation x64
       #3

    There is a fix for this on the Lenovo website - Screenshots and Snips have an unnatural orange tint - Lenovo Community
      My ComputersSystem Spec

  4. Caledon Ken's Avatar
    Posts : 15,678
    Windows 10 Pro x64 Build 1809
       #4

    and first problem listed in this table for 1903.

    Known and Resolved issues for Windows 10 May 2019 Update version 1903
      My ComputerSystem Spec


  5. Posts : 3
    Windows 10
    Thread Starter
       #5

    Caledon Ken said: View Post
    Hi Bootysweat. Welcome to the TenForums @Bootysweat

    If you restart your graphics driver CRTL+SHIFT+WINDOWS KEY+B does it clear? (Do this with one of your yellow screen shots being displayed) No change even with a yellow screenshot present. The interesting thing is when "Print Screen" is active (prior to capturing image) the capture window is yellowish. If I exit print screen, everything returns to normal.[/I][/I]

    Are you using any tools like f.lux to shift colours for eye strain? Tools no, eye strain yes .

    Is Windows Night Light on? (Start > Settings > System > Display > on right Night Light) No

    If you paste this image into a document, save document, close document and open document does the yellow hue show in document image? Yes.

    If you View your Update history (Start > Settings > Update and Security) at the bottom of list it shows driver updates, was the display driver recently updated. This is interesting. when I attempt to update, windows message says "display driver was updated recently" (See images below), but I cannot see it in the list you mentioned above and the most recent update indicated in this list is over a month ago (Per image below).

    Print Screen Corrupted Graphic Display (Yellow tint after screen shot)-2019-09-12-10_01_10-settings.pngPrint Screen Corrupted Graphic Display (Yellow tint after screen shot)-2019-09-12-09_59_43-clipboard.pngPrint Screen Corrupted Graphic Display (Yellow tint after screen shot)-2019-09-12-09_58_12-update-drivers-intel-r-uhd-graphics-620.png
    I have tinkered with my monitor settings for eye strain. I will restore defaults to see if this works.

    Regards,
    BS

    - - - Updated - - -

    z3r010 said: View Post
    There is a fix for this on the Lenovo website - Screenshots and Snips have an unnatural orange tint - Lenovo Community
    Thanks. Problem solved. I hope this is patched soon. I never noticed how effective the blue blocker mode was until disabling it to resolve this issue.
      My ComputerSystem Spec


 

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