Shutting down issue.

Hi,

About two weeks ago I had to replace my new Sapphire Radeon RX 5700 XT due to overheating issues.

But now I’m having issues with my new ASUS Radeon RX 5700 XT ROG Strix OC 8GB, it’s getting stuck on the Shutting Down screen on Windows 10 build 1903.

Anyone know what’s wrong?

With this batch script Windows 10 can automatically close programs that is not responding during shutdown.

Code:

@Echo Off & Cls

net sess>nul 2>&1||(powershell start cmd -ArgumentList """/c %~0""" -verb Runas & exit)


:_Ask
Cls & Mode CON  LINES=11 COLS=90 & Color 0E & Title Created By FreeBooter
Echo.
Echo.
Echo.
Echo       ÉÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍ»
Echo       º Do You Want To Close Programs That Is Not Responding During Shutdown (Y/N)?º  
Echo       ÈÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍͼ
Echo.
Echo.


Set /p input= RESPONSE: 
If /i  Not %input%==Y (Goto :_Ex) Else (Goto :_Start) 

:_Ex
If /i Not %input%==N  (Goto :_Ask) Else (Goto :EOF)



:_Start

Reg add "HKCU\Control Panel\Desktop"  /v HungAppTimeout   /t REG_SZ  /d 1000  /f 2>&1 >nul

Reg add "HKCU\Control Panel\Desktop"  /v WaitToKillAppTimeout  /t REG_SZ  /d 2000  /f 2>&1 >nul

Reg add "HKCU\Control Panel\Desktop"  /v AutoEndTasks  /t REG_SZ /d 1  /f 2>&1 >nul

Reg add "HKU\S-1-5-19\Control Panel\Desktop" /v "AutoEndTasks" /t REG_SZ /d "1" /f 2>&1 >nul

Reg add "HKU\S-1-5-19\Control Panel\Desktop" /v "HungAppTimeout" /t REG_SZ /d "1000" /f 2>&1 >nul

Reg add "HKU\S-1-5-19\Control Panel\Desktop" /v "WaitToKillAppTimeout" /t REG_SZ /d "2000" /f 2>&1 >nul

Reg add "HKU\S-1-5-20\Control Panel\Desktop" /v "AutoEndTasks" /t REG_SZ /d "1" /f 2>&1 >nul

Reg add "HKU\S-1-5-20\Control Panel\Desktop" /v "HungAppTimeout" /t REG_SZ /d "1000" /f 2>&1 >nul

Reg add "HKU\S-1-5-20\Control Panel\Desktop" /v "WaitToKillAppTimeout" /t REG_SZ /d "2000" /f 2>&1 >nul

Reg add "HKEY_USERS\.DEFAULT\Control Panel\Desktop" /v "AutoEndTasks" /t REG_SZ /d 1 /f 2>&1 >nul

Reg add "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control"  /v "WaitToKillServiceTimeout" /t REG_SZ /d "2000" /f 2>&1 >nul

Cls & Mode CON  LINES=11 COLS=75 & Color 0E &Title Created By FreeBooter
Echo.
Echo.
Echo.
Echo       ÉÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍ»
Echo       º Automatically Terminating User Processes During Shutdown º  
Echo       ÈÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍͼ
Echo.
Echo. 
ping -n 6 localhost >nul 
Exit

Caledon Ken said:

Hi.

Try disabling Windows Fast Startup.

Quickest way is to issue the command to disable hibernation which kills Fast Startup

powercfg -h off

to a command prompt(admin) or Powershell (admin)


If you don't want to enter command you could hold shift key down and click shutdown. This is a onetime disable of Fast Startup.

To reverse command switch the word "off" to "on" in command.

Turn On or Off Fast Startup in Windows 10


Is your BIOS up to date? Not saying to update, just asking if you are current?



Ken

I already disabled hibernate, and my bios is a beta not current but I’m not allowed to update it as the motherboard, cpu and memory are a bundle build off scan.co.uk and they said it would void my warranty.

Caledon Ken said:

Did you disable with command or just set it not to hibernate?

A beta BIOS. Have you asked them for their thoughts?

No will ask them this week, I'm wanting to update my bios as I don't like beta stuff. I ran a command to disable the hibernate on install off windows.

Code:

powercfg -h off

Caledon Ken said:

When you swapped video cards did you use a tool like DDU to sweep elements of the Sapphire install out of system?
Official Display Driver Uninstaller DDU Download
Have you customize settings in your BIOS or did supplier? If it is just running defaults I would consider reloading those defaults and saving.

I used AMD Cleanup Tool to uninstall leftover install files, and also I think the BIOS as been customized for my request but no overclocking.

Caledon Ken said:

Then you don't want to reset BIOS to default unless you have documentation on what was changed.

Think I would still use DDU.

OK, cheers guys will give them both a go.