Shutting down issue.

Caledon Ken said:

Have you tried a couple of shutdowns since installing?

Yes it’s been ok, but it did this before. Got stuck last Friday and this past Thursday.

axe0 said:

Could you open the attached file to import it into the registry, it enables verbose status messages during startup, shutdown, logon, and logoff.
Attachment 247434

The registry file contains

Code:

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System]
"VerboseStatus"=dword:00000001
"DisableStatusMessages"=dword:00000000

It did it again last night it just shows, shutting down (after it shows closing the apps etc). I looked in event viewer and it shows this under critical.

Code:

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />
  <EventID>41</EventID>
  <Version>6</Version>
  <Level>1</Level>
  <Task>63</Task>
  <Opcode>0</Opcode>
  <Keywords>0x8000400000000002</Keywords>
  <TimeCreated SystemTime="2019-10-24T18:42:12.466971400Z" />
  <EventRecordID>15429</EventRecordID>
  <Correlation />
  <Execution ProcessID="4" ThreadID="8" />
  <Channel>System</Channel>
  <Computer>KV8</Computer>
  <Security UserID="S-1-5-18" />
  </System>

- <EventData>
  <Data Name="BugcheckCode">0</Data>
  <Data Name="BugcheckParameter1">0x0</Data>
  <Data Name="BugcheckParameter2">0x0</Data>
  <Data Name="BugcheckParameter3">0x0</Data>
  <Data Name="BugcheckParameter4">0x0</Data>
  <Data Name="SleepInProgress">0</Data>
  <Data Name="PowerButtonTimestamp">132163390518950577</Data>
  <Data Name="BootAppStatus">0</Data>
  <Data Name="Checkpoint">13</Data>
  <Data Name="ConnectedStandbyInProgress">false</Data>
  <Data Name="SystemSleepTransitionsToOn">0</Data>
  <Data Name="CsEntryScenarioInstanceId">0</Data>
  <Data Name="BugcheckInfoFromEFI">false</Data>
  <Data Name="CheckpointStatus">0</Data>
  </EventData>
  </Event>