Shutting down issue.

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  1. Posts : 271
    Windows 10 Pro 64-bit (20H2) / Linux Mint 20 64-bit (Cinnamon)
    Thread Starter
       #11

    Itís done it today, it said thereís a windows update, I clicked update and shut down then it showed the shutting down screen and got stuck again.
      My Computer


  2. Posts : 1,561
    Windows 10 Home 20H2 64-bit
       #12

    You're not allowed to update the BIOS? It's not like they're building a custom BIOS for your components to work together like an OEM? or is the beta BIOS actually custom made for you? Your components are so new that it's important to update when needed to get better compatibility. It seems strange to me that they disallow you to update anything. I am curious as to what they have actually configured for you in there. You obviously don't want to update it without knowing fully what they have done, you should ask them. If you run msinfo32, does it say what BIOS Version and type you are running? Maybe it's not a BIOS or compatibility issue at all, hard to really tell. Are you running any sensors or gpu-access software when shutting down?
      My Computer


  3. Posts : 271
    Windows 10 Pro 64-bit (20H2) / Linux Mint 20 64-bit (Cinnamon)
    Thread Starter
       #13

    Faith said:
    You're not allowed to update the BIOS? It's not like they're building a custom BIOS for your components to work together like an OEM? or is the beta BIOS actually custom made for you? Your components are so new that it's important to update when needed to get better compatibility. It seems strange to me that they disallow you to update anything. I am curious as to what they have actually configured for you in there. You obviously don't want to update it without knowing fully what they have done, you should ask them. If you run msinfo32, does it say what BIOS Version and type you are running? Maybe it's not a BIOS or compatibility issue at all, hard to really tell. Are you running any sensors or gpu-access software when shutting down?
    They sent me a list of what they changed and allowed me to update it on Tuesday this week.
      My Computer


  4. Posts : 27,459
    Windows 10 Pro x64 Version 21H1
       #14

    Did you run DDU ?
      My Computer


  5. Posts : 271
    Windows 10 Pro 64-bit (20H2) / Linux Mint 20 64-bit (Cinnamon)
    Thread Starter
       #15

    Caledon Ken said:
    Did you run DDU ?
    Yes, wondering if the graphics card is at fault.
      My Computer


  6. Posts : 1,561
    Windows 10 Home 20H2 64-bit
       #16

    Does it work fine regardless of the shutdown issue?
      My Computer


  7. Posts : 271
    Windows 10 Pro 64-bit (20H2) / Linux Mint 20 64-bit (Cinnamon)
    Thread Starter
       #17

    Faith said:
    Does it work fine regardless of the shutdown issue?
    Yes, works perfect no crashing and the heat is fine, i'm only getting 60C while in games which I'd say was great as my other 5700 I was getting 75C+.
      My Computer


  8. Posts : 27,459
    Windows 10 Pro x64 Version 21H1
       #18

    What we need is a method to trace shutdown. I made a general request for this help. Lets see where that takes us.
      My Computer


  9. Posts : 14,893
    Windows 10 Pro
       #19

    Could you open the attached file to import it into the registry, it enables verbose status messages during startup, shutdown, logon, and logoff.
    verboststatus.reg

    The registry file contains
    Code:
    Windows Registry Editor Version 5.00
    
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System]
    "VerboseStatus"=dword:00000001
    "DisableStatusMessages"=dword:00000000
      My Computers


  10. Posts : 271
    Windows 10 Pro 64-bit (20H2) / Linux Mint 20 64-bit (Cinnamon)
    Thread Starter
       #20

    axe0 said:
    Could you open the attached file to import it into the registry, it enables verbose status messages during startup, shutdown, logon, and logoff.
    verboststatus.reg

    The registry file contains
    Code:
    Windows Registry Editor Version 5.00
    
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System]
    "VerboseStatus"=dword:00000001
    "DisableStatusMessages"=dword:00000000
    Added.
      My Computer


 

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