Error updating Intel HD VGA driver & NVIDIA STUDIO drivers

Hello,

Here is my Desktop configuration:


I want to run a software called DaVinci Resolve (its an editing & grading software). The problem is that the software is not playing/previewing video footage, it shows a black window instead of showing the video being played.


When I posted this issue to DaVinci Resolve team, they suggested me to update my Intel HD VGA driver for motherboard & NVIDIA STUDIO drivers & then check if this solves the issue.

I downloaded the Intel VGA drivers from:
PRIME Z370-A Driver & Tools | Motherboards | ASUS USA

But when I ran the setup file, it gave me the following error:

The driver being installed is not validated for this computer.
Please obtain the appropriate driver from computer manufacturer.
Setup will exit.

This error took me to Intel® Driver & Support Assistant, which scanned my system and told me that my intel software is up to date. I have attached the intel driver detailed report.

Then I installed the NVIDIA STUDIO driver & updated the drivers.
After updation, i restarted my PC & it went into a spin...no files were opening, i clicked anything, it wont open even after multiple clicks...then i did multiple restarts, but the problem didnt solve.

Then a friend suggested me to check the Windows 10 update, if there are some update from Windows which I haven't updated and that might have caused an error.

So I checked for windows 10 updates and there were updates to be made. So I made the updates & thought this might solve the issue. I restarted, this time, my system was opening applications like Chrome, word etc at the start but in a min or so would completely freeze everything.

Then i also came to know that i should have installed the NVIDIA drivers using CUSTOM UPDATE and choosing CLEAN INSTALL. So i again installed the NVIDIA drivers with clean install.

But it again had the same issue, PC starts but then in a min or so of starting it will completely freeze off...this time I waited to see if it will ever come back to normal...and it did become normal in 10-15 mins.

I made 3-4 restarts and the same thing happened all the time...then I finally checked the Task Manager.

There was a file called: Windows Font Cache Service which was eating my resources on starting & that used to freeze my system. After 10-15 mins, the file would go from High Priority to low priority and my system would become workable.

So I saw a youtube video to disable this Windows Font Cache Service file on starting...and disabled it. Now the system seems fine.

But I am not sure what happened to my PC today???
What did I do wrong & what should i have done???
Why were my VGA drivers not updated???
Why did I have Windows Font Cache Service error???

And why am I still unable to play DaVinci resolve. So the problem still remains the same, after doing so much work.

Could anyone help me in this case?
I have also attached the NFO file for my system and also DaVinci log files which the software guys demand from me to see the issue.

Hopefully someone could help. Thanks!!!

1) Open administrative command prompt and type or copy and paste:
2) sfc /scannow
3) dism /online /cleanup-image /scanhealth
4) dism /online /cleanup-image /restorehealth
5) sfc /scannow
6) chkdsk /scan
7) wmic recoveros set autoreboot = false
8) bcdedit /enum {badmemory}

9) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

10) Make sure that there is no over clocking while troubleshooting.

11) Sometimes there are problems in the bios that produce bsod.

12) The BIOS: Version/Date American Megatrends Inc. 1002, 02-07-2018
Upgrade the BIOS: 1002 > 2401

Code:

Intel Graphics Accelerator Driver
Install Intel Graphics Accelerator Driver.
PRIME Z370-A BIOS 2401
Supported Intel® Optane™ Memory H10 device
PRIME Z370-A BIOS 2201
Update to new ME & Microcode versions.
PRIME Z370-A BIOS 2001
"Updated IRST for the latest Intel processors to support Intel Optane memory.
*Please make sure to update RST driver to 17.2.6.1027 version or later for better compatibility."
PRIME Z370-A BIOS 1803
Updated uCode for the latest Intel processor.
MEUpdateTool
Intel has identified security issue that could potentially place impacted platform at risk.
Use ME Update tool to update your ME.
*We suggest you update ME Driver to the latest Version 11.8.60.3561 simultaneously.
Please download the file and check the MD5 code first. 
PRIME Z370-A BIOS 1802
Improve system stability
PRIME Z370-A BIOS 1410
Improve system performance

PRIME Z370-A Driver & Tools | Motherboards | ASUS USA

13) To ensure that there are no improper bios settings please reset the bios.

14) Sometimes there can be failure to boot after resetting the bios.

15) Backup the computer files to another drive or to the cloud.

16) Make a backup image using Macrium:
Macrium Software | Macrium Reflect Free:
Macrium Software | Macrium Reflect Free

17) Create a brand new restore point.
Create System Restore Point in Windows 10

How to Clear Your Computers CMOS to Reset BIOS Settings:
How to Clear Your Computer’s CMOS to Reset BIOS Settings
3 Ways to Reset Your BIOS - wikiHow:
3 Ways to Reset Your BIOS - wikiHow

18) Uninstall and reinstall: e1i65x64.sys
Intel(R) Ethernet Connection (2) I219-V
Intel(R) PRO/1000 PCI Express Network Connection Driver

If wireless is unavailable then download the driver to the desktop.
Then disconnect Ethernet to uninstall and reinstall the driver.

https://answers.microsoft.com/en-us/...0-8d22254aa1c1

19) Turn off Windows fast startup:
Turn On or Off Fast Startup in Windows 10

20) In the left lower corner search type: system or system control > open system control panel > on the left pane click advanced system settings

a) > on the advanced tab under startup and recovery > click settings > post an image of the startup and recovery window into the thread

b) > on the advanced tab under performance > click on settings > on the performance options window > click on the advanced tab > under virtual memory > click on change > post an image of the virtual memory window into the thread

21) For any BSOD:

a) run the V2 log collector to collect new log files

b) open file explorer> this PC > C: > in the right upper corner search for: C:\Windows\memory.dmp
> if the file size is < 1.5 GB then zip > post a separate share link into the thread using one drive, drop box, or google drive

Code:

Name	[00000001] Intel(R) Ethernet Connection (2) I219-V
Adapter Type	Ethernet 802.3
Product Type	Intel(R) Ethernet Connection (2) I219-V
Installed	Yes
PNP Device ID	PCI\VEN_8086&DEV_15B8&SUBSYS_86721043&REV_00\3&11583659&0&FE
Last Reset	30-08-2019 12:11 AM
Index	1
Service Name	e1i65x64
IP Address	Not Available
IP Subnet	Not Available
Default IP Gateway	Not Available
DHCP Enabled	Yes
DHCP Server	Not Available
DHCP Lease Expires	Not Available
DHCP Lease Obtained	Not Available
MAC Address	‪0C:9D:92:C1:47:9C‬
Memory Address	0xDF200000-0xDF21FFFF
IRQ Channel	IRQ 4294967293
Driver	C:\WINDOWS\SYSTEM32\DRIVERS\E1I65X64.SYS (12.17.10.8, 541.00 KB (553,984 bytes), 19-03-2019 10:13 AM)

Code:

e1i65x64	Intel(R) PRO/1000 PCI Express Network Connection Driver I	c:\windows\system32\drivers\e1i65x64.sys	Kernel Driver	Yes	Manual	Running	OK	Normal	No	Yes

Code:

29-08-2019 01:46 PM	Windows Error Reporting	Fault bucket AV_e1i65x64!INTERRUPT_E1Q_BASED::MsgIntConfigIVAR82580Family, type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 55a56e48-9167-4b0c-b0f1-3c87a6c600d6

Problem signature:
P1: 1000007e
P2: ffffffffc0000005
P3: fffff80e3116aef7
P4: ffff8501f65af3b8
P5: ffff8501f65aec00
P6: 10_0_18362
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\082919-7984-01.dmp
\\?\C:\WINDOWS\TEMP\WER-12609-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER43B0.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER43B1.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER43CF.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER43E0.tmp.txt
\\?\C:\Windows\Temp\WERFE37.tmp.WERDataCollectionStatus.txt

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_1000007e_4844a2f9f8bfa6839b1c9913e41a75c18ddc94b_00000000_cab_8cf245ae-86ad-44c5-8f58-d4b45fbe3c80

Analysis symbol: 
Rechecking for solution: 0
Report Id: df0be0e4-9d29-4399-a463-277554369aa5
Report Status: 2147483648
Hashed bucket: 
Cab Guid: 0

Code:

29-08-2019 01:45 PM	Windows Error Reporting	Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: 1000007e
P2: ffffffffc0000005
P3: fffff80e3116aef7
P4: ffff8501f65af3b8
P5: ffff8501f65aec00
P6: 10_0_18362
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\082919-7984-01.dmp
\\?\C:\WINDOWS\TEMP\WER-12609-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER43B0.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER43B1.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER43CF.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER43E0.tmp.txt

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_1000007e_4844a2f9f8bfa6839b1c9913e41a75c18ddc94b_00000000_cab_8cf245ae-86ad-44c5-8f58-d4b45fbe3c80

Analysis symbol: 
Rechecking for solution: 0
Report Id: df0be0e4-9d29-4399-a463-277554369aa5
Report Status: 4
Hashed bucket: 
Cab Guid: 0
29-08-2019 01:43 PM	Windows Error Reporting	Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: ce
P2: fffff8080340ae20
P3: 10
P4: fffff8080340ae20
P5: 2
P6: 10_0_18362
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\082919-6546-01.dmp
\\?\C:\WINDOWS\TEMP\WER-8406-0.sysdata.xml
\\?\C:\WINDOWS\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3325.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3365.tmp.xml

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_ce_728d195b4040282179be842162aaebedf6a5d23_00000000_cab_bb3dc0eb-5993-4619-b5f4-409c2a9d9417

Analysis symbol: 
Rechecking for solution: 0
Report Id: e8a210cb-571d-4481-a405-4d8c2e219189
Report Status: 4
Hashed bucket: 
Cab Guid: 0

Code:

29-08-2019 01:45 PM	Windows Error Reporting	Fault bucket 0xCE_rtwlanu.sys!unknown_function, type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 9192f391-a8c8-4f44-9304-410f4fd7dcd4

Problem signature:
P1: ce
P2: fffff8080340ae20
P3: 10
P4: fffff8080340ae20
P5: 2
P6: 10_0_18362
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\082919-6546-01.dmp
\\?\C:\WINDOWS\TEMP\WER-8406-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3325.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3365.tmp.xml

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_ce_728d195b4040282179be842162aaebedf6a5d23_00000000_cab_bb3dc0eb-5993-4619-b5f4-409c2a9d9417

Analysis symbol: 
Rechecking for solution: 0
Report Id: e8a210cb-571d-4481-a405-4d8c2e219189
Report Status: 268435456
Hashed bucket: 
Cab Guid: 0

Code:

e1i65x64.sys Mon Jun 11 11:01:06 2018 (5B1EB8E2)

Code:

Event[518]:
  Log Name: System
  Source: Microsoft-Windows-Kernel-Boot
  Date: 2019-08-29T18:23:18.109
  Event ID: 29
  Task: N/A
  Level: Error
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: DESKTOP-G0Q6H98
  Description: 
Windows failed fast startup with error status 0xC00000D4.