Windows 10: Monitor Resolution Issue Solved

  1.    06 Aug 2015 #1

    Monitor Resolution Issue


    Since upgrading my desktop PC to Windows 10, I've been having an issue with the monitor. Icons are large, and stretched out. So, I went in to change the resolution, and noticed that they display reads as "Generic Non-PnP Monitor," and when I try to change it to a higher resolution I get an error message that "input signal out of range change settings to 1600 x 900 - 60Hz." Now there's no option for that, and the only 1600 x anything gets the input signal message.

    So I tried running a windows update, restarting the computer, unplugging the monitor and plugging it back in but still the same issue. Went into device manager and tried automatically updating the driver, but that just comes back as up to date. In Device Manager, under monitors it just says "Generic Non-PnP Monitor," and under Display Adapters, it reads "Microsoft Basic Display Adaptor."

    Any help is greatly appreciated.
      My ComputerSystem Spec

  2.    07 Aug 2015 #2

    This may or may not help, do you have a graphics card? if so did you install the software for it (nvidia geforce experience, or amd catalyst)? One thing you might also try is go to device manager and uninstall the video driver then reinstall it. Another thing is make sure your previous version of your graphics software from windows 7 or 8 was uninstalled then reinstalled for WIN10.
      My ComputerSystem Spec

  3.    07 Aug 2015 #3

    Ok, finally managed to figure it out. Took a bit of digging, but found that the graphics card was NVIDIA. From there, I went to the NVIDIA website, ran their diagnostic tool, which told me that I had GeForce 60150SE 430 driver, and that it should be updated to GeForce 309.08 driver. Downloaded and installed that, and now everything looks exactly as it should. So, thank you for the help.
      My ComputerSystem Spec

  4.    07 Aug 2015 #4

    no problem, glad it helped.
      My ComputerSystem Spec

  5.    31 Aug 2015 #5

    KnightLife said: View Post
    Ok, finally managed to figure it out. Took a bit of digging, but found that the graphics card was NVIDIA. From there, I went to the NVIDIA website, ran their diagnostic tool, which told me that I had GeForce 60150SE 430 driver, and that it should be updated to GeForce 309.08 driver. Downloaded and installed that, and now everything looks exactly as it should. So, thank you for the help.
    Hi there! I am experiencing the same problem, but I have no idea about how to check which graphics card is there in my laptop. If you could please tell me how you did it, I would be grateful.
      My ComputerSystem Spec


 

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