Resolution is 1024x768 instead of 1336x768 Solved

Page 1 of 2 12 LastLast
  1.    #1

    Resolution is 1024x768 instead of 1336x768


    Hi greetings,

    I have this annoying problem of my monitor (LG HD '16) not showing it's true native resolution of 1336x768
    I know this monitor isn't broken because I tried different system on it and it works perfectly.
    I just recently build my old PC and upgraded some parts, reinstalled windows 10.

    The things I have done.
    1. Used DDU and remove the OLD graphics card driver
    2. Change different VGA Cables
    3. I use our TV that has a VGA support
    4. Use the driver of the monitor

    >I'm using a converter (DVI to VGA) because I just change from GT 630 to GTX 750 Ti. The GT 630 is also showing that kind of problem.
    p.s The system I'm using is the System One
      My ComputersSystem Spec

  2. Faith's Avatar
    Posts : 769
    Windows 10 Home October 2018 Update 64-bit
       #2

    When you mention the driver of the monitor do you mean the .inf? Maybe the EDID is not being reported correctly. Can you change the resolution under the Nvidia controlpanel? If you go to the device manager by right clicking Start, under monitors does it say generic Pnp or your LG? Maybe the information is not there. Not sure why it's not detected here because it should when you hit it with its .inf file.
      My ComputerSystem Spec

  3.    #3

    >The installer I downloaded is from LG's website (not a .inf but exe format)
    https://www.lg.com/in/support/support-product/lg-16M38A-B

    >Yes I think that EDID is not getting correctly reported.
    >Yes I can change the resolution on the Nvidia Control Panel (I just change from 1024x768 to 1366x768 and now my display is broken, It shows this Imgur: The magic of the Internet
    I can't revert back now to 1024x768 as now it shows out of range and every other resolution.
    >On device Manager it shows Generic Non Pnp Monitor
      My ComputersSystem Spec

  4. bobkn's Avatar
    Posts : 2,096
    Win 10 X64 Pro 1809 17763.55
       #4

    PauloAgojo277 said: View Post
    >The installer I downloaded is from LG's website (not a .inf but exe format)
    https://www.lg.com/in/support/support-product/lg-16M38A-B

    >Yes I think that EDID is not getting correctly reported.
    >Yes I can change the resolution on the Nvidia Control Panel (I just change from 1024x768 to 1366x768 and now my display is broken, It shows this Imgur: The magic of the Internet
    I can't revert back now to 1024x768 as now it shows out of range and every other resolution.
    >On device Manager it shows Generic Non Pnp Monitor
    The purpose of the installer is to place LG HD 16.inf and LG HD 16.icm in the right locations.

    I'm not sure that I have ever seen a monitor show up as a "Generic Non-PnP Monitor". Generic PnP (plug and play), yes.

    Here are some suggestions: https://forums.tomshardware.com/thre...nitor.1935333/

    It may be as simple as a bad VGA cable. Particularly if you got the same thing with two different graphics cards.
      My ComputersSystem Spec

  5.    #5

    >Yes, it says Generic Non-PnP monitor, btw the resolution is correct when BIOS POST and Windows Logo Loading Screen.
    >I found that forum post earlier, It didn't help me too
    > I used 3 different VGA Cables by now with no luck

    I tried now to reformat again the PC but the problem still persist.
      My ComputersSystem Spec

  6. bobkn's Avatar
    Posts : 2,096
    Win 10 X64 Pro 1809 17763.55
       #6

    PauloAgojo277 said: View Post
    >Yes, it says Generic Non-PnP monitor, btw the resolution is correct when BIOS POST and Windows Logo Loading Screen.
    >I found that forum post earlier, It didn't help me too
    > I used 3 different VGA Cables by now with no luck

    I tried now to reformat again the PC but the problem still persist.
    Jeepers.

    Could it be the DVI-I to VGA adapter?
      My ComputersSystem Spec

  7.    #7

    bobkn said: View Post
    Could it be the DVI-I to VGA adapter?
    I will try to use different adapter but same DVI-I to VGA and also I don't have extra monitor right now.
    I ordered a new monitor online which will come 3 weeks from now

    Do you think a new monitor will fix this annoying problem?
      My ComputersSystem Spec

  8. Faith's Avatar
    Posts : 769
    Windows 10 Home October 2018 Update 64-bit
       #8

    Generic non-Pnp monitor means that your monitor doesn't support Pnp and that you need a driver for it, which isn't properly installed because it should list your LG as the ID in Windows if it was. Something is not right with the information it's trying to gather. You grabbed the driver and not the onscreen driver? Did it come as a folder with more than just an executable? If it has a folder too try this:

    Right click start and go to device manager.
    Right click your monitor under monitors and hit update driver.
    Click on your computer where it should look for drivers and choose the folder.
      My ComputerSystem Spec


  9. Posts : 1,163
    Windows 10
       #9

    Assuming I have the correct monitor PDF manual from your reference.

    Just buy an HDMI cable forget about adapters. Then the EDID info will be sent.

    The driver as such is just an INF file with monitor specs and a colour profile. Does the same job, basically for analogue input VGA monitors where the EDID info is not sent back to Windows.

    Your picture is showing a horizontal squashing of the video, this would be due to incorrect settings of the monitor.
      My ComputerSystem Spec

  10. bobkn's Avatar
    Posts : 2,096
    Win 10 X64 Pro 1809 17763.55
       #10

    PauloAgojo277 said: View Post
    I will try to use different adapter but same DVI-I to VGA and also I don't have extra monitor right now.
    I ordered a new monitor online which will come 3 weeks from now

    Do you think a new monitor will fix this annoying problem?
    I'd hope so, if you will be using an interface other than VGA.
      My ComputersSystem Spec


 
Page 1 of 2 12 LastLast

Related Threads
I have a laptop called Acer aspire 5732zg with windows 10. i was sitting in front of my laptop, checking my phone. it happened SUDDENLY, i did NOTHING! It became 1024 x 768 but it was 1366 768 (wide screen). When i check the screen settings,...
I changed the resolution of my second monitor (Emmrson 19" TV, my first monitor is a BenQ 27") and now it no longer fits on the screen, even if I put it back to the resolution it was in before. I have tried to change the scaling on it but that...
Solved Resolution in Graphic Cards
Can't change resolution, which driver should I use for display
Hello everyone! So i have a problem with my desktop resolution. my monitor is Samsung S22D300 and it worked fine until now, you see when i turned him on today i realise that my resolution got low and when i checked it i saw that it was set on...
Resolution help in General Support
hi guys; i have my Hp dv-6 1259DX and it has Intel card Hd 4500 with max resolution 1366x720 and my LCD Tv has the same resolution through HDMI,how come whem i use 1366x720 my TV displays a very small screen,in order to fill tv screen i have to...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 05:32.
Find Us