Monitor/display will not turn off Solved

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  1.    #21

    Same problem

    I have an HP pc with AMD processor. After upgrading from Win 7 Home to Win 10, the monitor will not turn off when running the screen saver. I have screen saver set to 5 min (Photo Gallery - random), turn off monitor at 15 min, and sleep at 30 min. Screen saver starts at 5 min but it stays on forever and the monitor never turns off. I disabled all the wake settings in power options and with the network card but still have the problem. Amazingly, when I set it to screen saver 1 min, monitor off 2 min, sleep 3 min, then all work correctly. But if I change to any other times, then the monitor never turns off.
      My ComputerSystem Spec

  2.    #22

    Same problem here. Tried everything listed here including clean install. Using Asus PB278Q swift monitor. However i'm using Nvidia graphics card, 2 Gtx 970 sli. In cmd powercfg -requests lists "none" under all values. This is driving me kind of nuts. Lol.
      My ComputerSystem Spec

  3.    #23

    I'm having the same issue. I suspect it has to do with running 3 monitors (ASUS vk278q) with 2 Nvidia 970 cards in SLI/surround mode. I haven't tried disabling SLI to test, I am lazy.
      My ComputerSystem Spec

  4.    #24

    For what it's worth, Gary on a different forum discovered that his USB Joystick was the problem. I disconnected my Wingman Joystick now the monitor shuts off!
      My ComputerSystem Spec

  5.    #25

    NAL said: View Post
    For what it's worth, Gary on a different forum discovered that his USB Joystick was the problem. I disconnected my Wingman Joystick now the monitor shuts off!
    Thank you NAL, this is most likely a problem-solver. I've disabled my own USB game controller (a very old, arcade-type joystick connected via a Gameport-to-USB adaptor) from the Device Manager and voila: Windows works as expected and the monitor is finally allowed to turn off both automatically and manually. Of course, Microsoft still needs to fix this since it's clearly a bug, I'll tell them when their support team gets back at me.
      My ComputerSystem Spec

  6.    #26

    Well wadduya know? I unplugged my Saitek X52, and the screen goes to sleep normally.
      My ComputerSystem Spec

  7.    #27

    Same Problem

    New poster here. I don't have a joystick to disable. HP Pavillion 23 - installed Windows 10 last Friday. The display will not shut off when set for any time through the control panel. It does work before logging in as someone noted. A related problem is trying to make the machine sleep. When I do it through the windows command or by hitting the power switch the screen goes blank. When I try to wake the computer by hitting the power switch or any key the screen comes back, but only at half power. It's barely readable.

    I hope someone from Microsoft is reading this forum and is preparing a patch. I like W10 otherwise so this is most annoying

      My ComputerSystem Spec

  8. Posts : 3
    Windows 10 Pro x64

    Very nice find, the problem for me is related to the Razor DeathStalker Ultimate keyboard. Solvable by disabling "HID-compliant game controller" in device manager.
    Now all power settings are working fine, as is the keyboard.

    HID-compliant game controller, 10.0.10240.16384, Microsoft, 6/21/2006
      My ComputerSystem Spec

  9.    #29

    Sethlan said: View Post
    HID-compliant game controller, 10.0.10240.16384, Microsoft, 6/21/2006
    Exact same driver causing the issue here.
      My ComputerSystem Spec

  10.    #30

    Very similar issue here - however it can be solved temporarily by restarting the machine. After a while, the displays will stop going to sleep. I don't have the same HID driver listed as above.

    Is anyone else able to get it to work temporarily by restarting?
      My ComputerSystem Spec

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