Windows 10: Monitor/display will not turn off Solved

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  1.    12 Dec 2017 #101

    My long-standing problem is windows both turning on and off at random


    It is hard to work at a computer when every few seconds the screen turns off for a couple of seconds and then turns on again a minute or so later ... and repeats until half an hour or more when it settles down. I have tried everything, including downloading the latest Windows 10 home software (Version 10.0.16299 Build 16299,. The hardware is Dell Model XPS 2720 (all in one).

    PLEASE HELP -- I AM GETTING READY TO SCRAP THIS MACHINE!
    Last edited by pylyshyn; 12 Dec 2017 at 00:11. Reason: typo
      My ComputerSystem Spec

  2.    29 Jan 2018 #102

    Yeah, the culprit is gaming HID device. In my case that is Logitech 3D extreme Joystick USB. If I disconnect screensaver and monitor off is working otherwise never switches off. It is a bug that needs attention from Microsoft as it is valid for all HID gaming devices.

    best, d.
      My ComputerSystem Spec

  3.    27 Apr 2018 #103

    delfinus said: View Post
    Yeah, the culprit is gaming HID device. In my case that is Logitech 3D extreme Joystick USB. If I disconnect screensaver and monitor off is working otherwise never switches off. It is a bug that needs attention from Microsoft as it is valid for all HID gaming devices.

    best, d.
    No, not all HID gaming devices. I have a Logitech G27, an XBox controller, a Thrustmaster T-Rudder Pedals, Thrustmaster HOTAS Warthog joystick and throttle, and it is only the 2 HOTAS devices that cause this issue. If I unplug them and all the others are connected, then the display goes off. If I leave the HOTAS devices connected, the display won't go off.
      My ComputerSystem Spec


 
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