Windows 10 does not detect Sony AVR as a sound device

  1. Posts : 7
    Windows 10 Pro Version 1607

    Windows 10 does not detect Sony AVR as a sound device

    I have a Sony AVR connected to my Samsung TV. AVR model = STR-ZA2000ES. The AVR has its most current firmware. I also have a Windows 10 Pro PC (64Bit, Version 1803, FX-8320-E, 8GB of DDR3) connected to the TV via the AVR. The TV is connected to the avr by an HDMI cable (V1.3a). Another HDMI cable v.1.3a is connected from the AVR to the HDMI port on an Asus Radeon R7 240 graphics card on the Windows 10 PC. Windows 10 is unable to detect my Sony AVR and reports the sound device as a Samsung TV. I used to be able to configure my "Samsung TV" sound device as 5.1 or 7.1 sound, but after some Windows updates I can now only configure it as stereo. I imagine this problem is caused by the EDID of the TV dominating in Windows, and it's probably something to do with AMD or Windows updates. Does anybody out there have a solution. I'd like my sound device in Windows to be Sony STR-ZA2000ES and be fully configurable for the speaker configuration that I have (5.1 or 7.1).
    I have tried different versions of AMD graphics drivers, including the most current one, but it does not help. I should be able to go into Control Panel, Sound, and see my AVR listed, but all I ever get is the Samsung TV.
      My Computer

  2. bro67's Avatar
    Posts : 8,353
    Mac OS Catalina

    If Passthrough is enabled, it will see just the TV.

    I would suggest editing your original post with the how everything is connected (ie TV to AVR HDMI Out, AVR input from PC). Then state hardware in bullet point. Then troubleshooting. It makes it easier to read. Suggest going through the Setup steps on your AVR also. Also suggest to reinstall the drivers for your GPU.
      My Computers


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