Remove HP monitor software

  1. tcebob's Avatar
    Posts : 481
    Windows 10 pro 1903 1862.145
       #1

    Remove HP monitor software


    I have a new-ish HP monitor which I am happy with:

    HP 22cwa [Monitor] (21.7"vis, s/n 6CM8172CX3, April 2018)
    Model # T4Q59AA
    1920 x 1080

    Can I safely remove the HP software and let Windows handle it?
      My Computer

  2. Ztruker's Avatar
    Posts : 13,521
    Windows 10 Pro X64 20H4 19042.928
       #2

    What driver is currently controlling it, HP or Windows. If it's HP, is there some reason why you want to get rid of it?
    Seems ot me the HP driver would be the best match for the HP monitor.
      My Computers

  3. tcebob's Avatar
    Posts : 481
    Windows 10 pro 1903 1862.145
    Thread Starter
       #3

    Thanks, Ztruker.

    Right, I should have looked. AMD Radeon R7 Graphics is the driver. But HP has installed software that is not a driver but modifies the monitor display characteristics. Like, it flashes a message "Display going to sleep" when I activate sleep. And takes about 10 seconds to do so. I think of it as crapware. So I'm going to try to remove it. (I also note that none of the installed software is stated to run on Windows 10, only Win 8 or less, which means that HP is careless about keeping their documentation up to date.)
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  4. Berton's Avatar
    Posts : 10,754
    Win10 Pro Versions 2004 and 2009/20H2, Win10 Pro IP_Dev, Win10 Home 1909
       #4

    Many monitors have a Menu button for making adjustments. All of my monitors have the message about going to sleep, particularly after shutting the computer down, but that's in the monitor, not in the computer or video/graphics adapter. Mostly it's about losing the signal from the computer which when it sleeps the monitor sees no data coming in and displays that message then in a short while it appears to turn off. But watch the monitor's power button, mine turn from green to orange/amber/yellow when sleeping but are not actually off.

    I've set up a number of monitors and usually any included software was not needed. Most times the disc had the user manual which included the method for color-matching, useful for graphics editors/artists.
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  5. Posts : 1,977
    Windows 10
       #5

    "Can I safely remove the HP software and let Windows handle it? "
    In a word, yes.

    The driver as such is an INF and ICM colour profile files.

    That is what Windows uses, or it gets EDID(extended display identification data) from the monitor itself.

    Windows update normally downloads the INF and ICM files immediately you connect the monitor.

    It is up to you whether you uninstall/install the extra HP Display Application, purely optional. Often these things are just another "manager", another layer to confuse the user etc.
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  6. tcebob's Avatar
    Posts : 481
    Windows 10 pro 1903 1862.145
    Thread Starter
       #6

    Thanks, all! I'll mark "solved."
      My Computer


 

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