New
#1
Black screen after shutting down laptop while reverting drivers
Hello!
I bought an Asus laptop a little over year ago. I have had some driver issues with it right from the get go. Didn't kinda realize when to update drivers and when not to update them so I installed a driver which the laptop suggested and then the laptop didn't recognize my GPU at all and then I had to find a driver which worked manually. I managed to solve it back then, but just recently the problem has occurred again with driver just uninstalling itself after working for a while (a day or so). It has done that in the past also, usually after Windows updates. I remember solving the automatic uninstallation problem back then by installing some little different driver which didn't work right away, but after I did a troubleshoot via Windows device manager.
So today I installed AMD's software recognition thingie and it suggested me to install a driver that came out in May I think. Well I installed it but it didn't work so I tried to revert it using the Window's device manager. However, after I pressed revert driver button the screen went to black. After a while I pressed the power button since there was nothing in my knowledge that I could've done and I had waited some time already. After that I rebooted the laptop but I only got an ASUS logo and then nothing after that, although the laptop is on.
My GPU is Radeon 460 (Polaris 11)
Windows 10 64 bit
AMD Quad Core FX-9830P
Laptop model: ASUS FX550IU-DM070T
Thank you in advance.
Last edited by MrArska; 15 Oct 2018 at 10:27. Reason: Typos