New
#11
Booting into safe mode isn't a problem - I've had to do that repeatedly to run DDU.
downloaded the zip you specified. Extracted all files and folders to a folder.
Followed the pictures.
Double-clicked on log-collector. Told it to run. It opened a command window, sat like a stump for several seconds, momentarily flashed SOMETHING in red that started with (I think) "processing", then closed.
I never got the screen with the 10 forums thing, and never got the hit return. And don't appear to have generated any files.
For 3, I presume you mean to remove the drivers for the nvidia gpu? I've tried that in the past, but can do it again. Last time, the box just kept dumping to the black screen. I'll try again.